"I'm moving soon"

08 / 18 · 7 entries

Selling the house, resale value, transferability.

BRADH FarasH RubbenH ParisaM FrankM DanielM AlexaderE

BRAD JUNK

BOOKEDHARD

#20304Jun 17 774 exchangesobjection at 6:46stage Signed

Listen forResale objection backed by a realtor and a published article.

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER2:34

seeing

AGENT09:11am

Road?

HOMEOWNER6:46

the thing that it was, is my real estate agent was not too cool on it, and I read an article that said it's actually harder to sell your house, but I don't know

AGENT6:54

Yeah, so here, I'll, I'll, I'll give

HOMEOWNER0:46

Yeah,

AGENT6:55

you a little bit of insight on

HOMEOWNER1:07

that's

AGENT5:53

that is

HOMEOWNER0:56

what it

AGENT0:40

that

HOMEOWNER0:40

was,

AGENT4:46

um a

HOMEOWNER0:46

yeah.

AGENT7:05

lot of these uh uh solar programs, I think uh where people had trouble with like that they transfer ability and again this is kind of what the consultation will go over with it is that the other

HOMEOWNER0:46

Yeah.

AGENT7:20

programs you would, let's say there's like finance options where you'd have to buy them and then transferring a loan over with kind of like a, a pain with these programs, uh, like a PTA and whatnot. Um, it works kind of like the utility company when obviously when you transfer ownership,

···

HOMEOWNER0:07

Good afternoon, Brad speaking.

AGENT0:17

Hey, how's it going, Brad? My name's uh Andrew. I'm actually just uh reaching out to you because I believe you spoke to someone on my team yesterday about the new energy program. How are you doing today?

HOMEOWNER0:20

Uh, pretty good. I don't think I did.

AGENT0:40

Oh, really? Um, maybe there's a mix up here. I have, I have a note here um that they spoke to you yesterday, but, um, well, I mean, while I have you on the phone, just so you have an idea as to why we were reaching out is that um right now, there is a notice that was sent over by the utility providers. Um, I don't know if you received it. It was, uh, it was, it was in regards to the changing in the billing structuring.

HOMEOWNER0:46

Um, yeah, I think I might have received it. It's

AGENT0:17

OK,

HOMEOWNER09:05am

in a pot.

AGENT0:40

well,

HOMEOWNER09:05am

It's in a pile.

AGENT09:05am

yeah, no, I,

HOMEOWNER1:17

Sorry.

AGENT0:56

I'll explain it, but basically what it is is that they, they announced that they're gonna be increasing their rates again this year by about 15%.

HOMEOWNER0:40

Right.

AGENT0:40

um,

HOMEOWNER0:07

AGENT0:17

and

HOMEOWNER0:40

oh,

AGENT0:17

all

HOMEOWNER09:05am

wait

AGENT0:40

that

HOMEOWNER09:05am

a minute.

AGENT0:56

basically

HOMEOWNER09:05am

On top

AGENT5:53

means

HOMEOWNER0:59

of what was just approved,

AGENT2:58

correct. Yeah

HOMEOWNER09:05am

So they're

AGENT0:17

HOMEOWNER0:56

gonna

AGENT0:17

the

HOMEOWNER09:05am

go up

AGENT09:05am

reason I

HOMEOWNER2:34

AGENT0:40

was

HOMEOWNER09:05am

75%

AGENT0:17

reaching

HOMEOWNER1:07

then you're saying, oh Jesus, that's terrible.

AGENT0:46

Yeah,

HOMEOWNER10:04

Yup.

AGENT1:17

yeah, yeah, and, and that's kind of why we're reaching out, um, uh, uh, sorry, Brad, do you know roughly if you're paying at least over 60 to $70 a month for electricity.

HOMEOWNER1:48

Oh, I think I am. Uh, I have to look, you know, I just got the bill, and I have to look at it's biweekly, uh, I mean, I couldn't look at actually, I couldn't look at the current one because I was looking online and it says it wasn't available. I was just gonna look today and it said it wasn't available yet to look online, so. so yeah, I don't know if it was weekly. I don't know if it's monthly or bimonthly or triple monthly because it's also connected to the sewer and the trash. So you have to look at it to get the breakdown, do you know what I mean? It's a little tricky.

AGENT0:40

Right.

HOMEOWNER0:40

Well,

AGENT09:06am

No, yeah, yeah,

HOMEOWNER0:46

yeah

AGENT2:34

totally understand. Well then, well, just so you know the reason that I was actually reaching out to you about is because if you are paying at least over $60 a month. Then right now what we're doing is we're actually helping homeowners, um, kind of like help with like avoiding the rate increases uh with this new uh energy programs. The way that the program works is that so long as you and your home can get approved. Uh, it's the government endorsed a solar program where what happens is that if you qualify, the solar system gets installed on your home. You don't pay any, any, anything out of pocket for the installation. But what it basically does is help with replacing your current electricity bill for a cheaper solar bill. In most cases, we're seeing um the the they'll reduced by about 40%, um, obviously you qualify.

HOMEOWNER0:40

Oh,

AGENT2:35

Does that make

HOMEOWNER0:46

yeah.

AGENT5:53

sense?

HOMEOWNER2:37

Which company are, are you actually?

AGENT2:40

I'm with Local Energy Partners.

HOMEOWNER2:42

You were 12 point? Is that what it's called?

AGENT0:17

I'm

HOMEOWNER0:17

You

AGENT1:17

sorry

HOMEOWNER09:07am

said 12.

AGENT2:50

No, no, no, I'm with a local Energy Partners.

HOMEOWNER2:53

Oh, just a local one. You don't know really. OK.

AGENT2:58

Correct. Yeah, I mean, just, just uh to kinda clarify what I basically do. I'm, I'm a verification

HOMEOWNER0:46

Yeah

AGENT3:07

manager. Uh, what I do is I actually connect you with your with your local uh solar company. Uh, we, obviously, the top one in your area, and they help you get approved for this type

HOMEOWNER0:17

OK,

AGENT09:07am

of program,

HOMEOWNER0:17

cause I

AGENT0:40

right?

HOMEOWNER3:09

was just looking

AGENT0:40

Um,

HOMEOWNER0:40

AGENT0:17

HOMEOWNER0:17

one

AGENT0:56

what I

HOMEOWNER1:48

online

AGENT0:20

did

HOMEOWNER3:09

today, which is strange because I was wondering maybe that's where you got my name, but I'm on my work computer. I was just looking at Trinity's

AGENT09:07am

oh no

HOMEOWNER2:34

solar

AGENT2:34

way

HOMEOWNER3:32

because I walked my dog yesterday, and I was talking to a guy about his solar and his whole family has it, him, his cousins, and everybody, and Trinity, so, so I was looking at their stuff. Right as you called Ashley, it was very weird. huh Yeah

AGENT0:40

Oh really?

HOMEOWNER0:40

but

AGENT3:41

Wow, small world. And then how, how, how is their experience been with, with, uh, with solar and I'm assuming they got something approved

HOMEOWNER0:17

because,

AGENT3:42

for the same type of

HOMEOWNER0:07

AGENT0:17

program.

HOMEOWNER4:07

mean, like you said, he had it and then his daughter had it and then the cousins have it all through that Trinity cellar. Um, I don't know. He wasn't he wasn't, you know, what I mean, we chat for a while. It sounds like it's a little mixed. It sounds like in the winter, it doesn't produce enough for electricity, but it certainly produces enough to offset his summer. electricity. So I was like, interesting. All right.

AGENT2:58

Correct

HOMEOWNER4:46

So I was trying to figure, but he didn't know like overall. he didn't have like, OK, I, I, I'm saving for 40% overall, basically, you know what I mean? He all my old utility bills. So he, he wasn't able to tell me that. But now, now that I'm looking at all this, um, and understand that program more like you, you, you, you, you technically lease them, but actually you're just really getting paid for them to put the panels on the roof in the long run. You just, you know, like maybe 100 bucks a month, you, you're just, you know, getting paid 100 bucks a month out their solar panels on the roof because you don't really buy them, correct? You're more like you, it's not a, yeah.

AGENT4:55

What Yeah, so, uh, it, it worked, it works a little bit different than at least. Um, I know leases are very popular. The way that this

HOMEOWNER09:09am

Uh-huh

AGENT5:03

with this one works is basically the solar system gets installed on your home, and all you basically do is you're paying for the power that's coming from the panels. You're just paying

HOMEOWNER0:40

Right

AGENT5:14

it at a cheaper rate than you would your utility company, right? And that's why in most cases when, when you actually meet, meet with a consultant, what they basically do is they'll look at your energy bill and

HOMEOWNER0:46

Yeah

AGENT5:22

they'll obviously make sure that they can show you how you can offset your bill. Um, and basically now switch from paying your current utility bill,

HOMEOWNER0:40

Right.

AGENT09:09am

now to the

HOMEOWNER09:09am

Now, he's

AGENT2:34

solar

HOMEOWNER1:48

also

AGENT1:48

bill and,

HOMEOWNER1:07

saying

AGENT1:17

and that's

HOMEOWNER0:17

AGENT0:40

really

HOMEOWNER09:09am

still

AGENT0:56

what,

HOMEOWNER09:09am

gets the

AGENT0:56

what

HOMEOWNER0:40

bill

AGENT09:09am

they kind of

HOMEOWNER11:55

though

AGENT1:48

break down

HOMEOWNER5:03

from

AGENT6:00

for you.

HOMEOWNER0:17

the

AGENT0:40

Um,

HOMEOWNER5:27

electric company,

AGENT5:28

kind of like the questions that you had.

HOMEOWNER5:36

but then he also gets credits So he might get like a negative bill. So then like you've got credits and then it builds up.

AGENT2:58

Correct.

HOMEOWNER9:10

Yeah. OK.

AGENT5:53

Great question. Yeah, so, basically, what that is referring to is called the net metering and that basically means is that because they work alongside with the utility company in the sense that in the daytime, your

HOMEOWNER0:40

Right

AGENT6:00

energy is produced by solar, but in the nighttime, obviously solar is not uh working for you, but what happens is that the utility

HOMEOWNER09:10am

Right, the

AGENT2:37

company

HOMEOWNER6:16

extra,

AGENT6:01

will actually

HOMEOWNER2:58

correct.

AGENT4:46

buy the

HOMEOWNER0:46

Yeah, I,

AGENT0:17

energy

HOMEOWNER0:07

AGENT5:03

from,

HOMEOWNER2:34

understand,

AGENT09:10am

from you,

HOMEOWNER0:46

yeah.

AGENT6:05

um, and then actually

HOMEOWNER6:06

understand they produce more than

AGENT6:54

give

HOMEOWNER0:07

AGENT09:10am

you credit uh

HOMEOWNER0:17

use

AGENT6:08

for return for the nighttime usage.

HOMEOWNER09:10am

at certain

AGENT11:37

Exactly,

HOMEOWNER1:48

time.

AGENT0:40

right.

HOMEOWNER6:11

Yes, absolutely. That totally

AGENT0:46

Yeah,

HOMEOWNER5:22

makes

AGENT0:17

HOMEOWNER6:16

sense. And then they buy the extra and then of course, your, the company that installs them, they get to actually,

AGENT0:17

HOMEOWNER6:24

you know, probably more than I do, I'm sure. So they get, or at least the equal amount, yeah, so they get a money back too. Yeah.

AGENT09:10am

I, uh,

HOMEOWNER09:10am

No, yeah,

AGENT11:37

exactly.

HOMEOWNER9:10

that's what I

AGENT0:17

HOMEOWNER1:48

said.

AGENT4:07

it sounds

HOMEOWNER8:05

guess

AGENT2:34

HOMEOWNER0:17

I'm

AGENT0:17

you,

HOMEOWNER09:10am

ready to

AGENT14:59

you, again,

HOMEOWNER0:17

AGENT0:17

you

HOMEOWNER0:40

that.

AGENT6:33

have a good idea of that. Have you ever

HOMEOWNER0:07

AGENT09:11am

sat down

HOMEOWNER09:11am

bought

AGENT2:34

with

HOMEOWNER7:56

the house.

AGENT6:34

anybody to kind of break that down

HOMEOWNER0:07

AGENT1:17

for

HOMEOWNER0:56

year

AGENT0:40

your

HOMEOWNER0:17

and

AGENT2:34

home?

HOMEOWNER09:11am

a half

AGENT09:11am

there on

HOMEOWNER6:33

ago

AGENT09:11am

Park

HOMEOWNER2:34

seeing

AGENT09:11am

Road?

HOMEOWNER6:46

the thing that it was, is my real estate agent was not too cool on it, and I read an article that said it's actually harder to sell your house, but I don't know

AGENT6:54

Yeah, so here, I'll, I'll, I'll give

HOMEOWNER0:46

Yeah,

AGENT6:55

you a little bit of insight on

HOMEOWNER1:07

that's

AGENT5:53

that is

HOMEOWNER0:56

what it

AGENT0:40

that

HOMEOWNER0:40

was,

AGENT4:46

um a

HOMEOWNER0:46

yeah.

AGENT7:05

lot of these uh uh solar programs, I think uh where people had trouble with like that they transfer ability and again this is kind of what the consultation will go over with it is that the other

HOMEOWNER0:46

Yeah.

AGENT7:20

HOMEOWNER0:40

Right.

AGENT7:26

the new buyer just needs to call in and then just let them know, hey, I'm taking over the home, um, I'll be taking over this utility, right?

HOMEOWNER0:40

right now

AGENT7:30

So it's very similar with these drawings. They've made, they've made those changes

HOMEOWNER09:11am

OK, now,

AGENT7:31

because back in the day, that

HOMEOWNER0:40

but

AGENT0:20

did

HOMEOWNER0:56

what

AGENT0:17

cause

HOMEOWNER0:40

if,

AGENT09:12am

issues,

HOMEOWNER0:17

OK,

AGENT0:40

right?

HOMEOWNER09:12am

here we

AGENT0:07

HOMEOWNER0:07

go.

AGENT2:34

totally

HOMEOWNER0:56

What

AGENT2:34

understand

HOMEOWNER0:40

AGENT7:33

where you're coming

HOMEOWNER0:40

AGENT5:03

from.

HOMEOWNER7:35

Donahue driving gonna

AGENT0:40

Um,

HOMEOWNER09:12am

sell my

AGENT0:40

but

HOMEOWNER6:46

house.

AGENT09:12am

they did, they

HOMEOWNER09:12am

And these

AGENT09:12am

did make that

HOMEOWNER0:17

new

AGENT09:12am

adjustment.

HOMEOWNER7:56

people don't want the salon in the house. I mean, I wouldn't know why. So that I'd like to put on my garage. I think that'd be better, but I mean, my house is totally knowable too, but yeah. Yeah

AGENT8:05

Yeah, I mean, I guess that that's the, that is something that I mean not reality it could happen. It's very rare that it would because obviously it's they're, they're taking

HOMEOWNER09:12am

Uh-huh

AGENT8:11

over the savings, but that is, that, that could be a thing. However, what I will say and, and what I am aware of is that

HOMEOWNER1:07

That's

AGENT12:01

typically

HOMEOWNER09:12am

true

AGENT8:13

when, say a buyer is looking at your

HOMEOWNER09:12am

true,

AGENT2:34

home.

HOMEOWNER8:14

cause I looked at one they

AGENT0:40

um,

HOMEOWNER4:07

had it,

AGENT0:40

they

HOMEOWNER0:46

yeah,

AGENT8:15

obviously know

HOMEOWNER0:46

yeah.

AGENT8:21

when they see it on the market itself. They come in to see your property, knowing that it has solar on it, right? So, a lot of the times, you won't see anybody.

HOMEOWNER8:25

I know who would, who wouldn't

AGENT0:46

Yeah,

HOMEOWNER09:12am

want it?

AGENT8:26

and you're, you're

HOMEOWNER0:46

Yeah,

AGENT8:11

aware

HOMEOWNER1:48

so yeah,

AGENT6:46

that it

HOMEOWNER0:07

AGENT3:32

has

HOMEOWNER7:56

wouldn't

AGENT2:34

solar

HOMEOWNER09:12am

mind if

AGENT0:17

and

HOMEOWNER0:17

you,

AGENT09:12am

then obviously

HOMEOWNER0:17

you

AGENT4:46

you, you're,

HOMEOWNER8:28

give my name out

AGENT8:26

you're, you're

HOMEOWNER0:17

and

AGENT09:12am

walking into

HOMEOWNER09:12am

set it

AGENT0:17

HOMEOWNER0:40

AGENT0:40

that

HOMEOWNER2:34

with

AGENT2:34

way.

HOMEOWNER0:17

someone

AGENT7:30

So it's,

HOMEOWNER10:19

that comes

AGENT09:12am

it's rare, but technically,

HOMEOWNER09:12am

takes a look

AGENT1:48

could

HOMEOWNER0:40

AGENT0:40

they

HOMEOWNER4:07

it and,

AGENT09:13am

say that?

HOMEOWNER0:17

you

AGENT0:40

They,

HOMEOWNER0:40

know.

AGENT8:34

I mean, yeah, I mean, that's, that's definitely a thing.

HOMEOWNER09:13am

Uh-huh, sure

AGENT8:37

Yeah, no savings, right?

HOMEOWNER09:13am

Uh-huh.

AGENT8:42

Yeah. Yeah, yeah, so if

HOMEOWNER2:58

Correct

AGENT8:49

it's OK, let, let me just ask you a couple of questions just to make sure you, you and your home are a good fit, and then we'll set something up. Um, are you the

HOMEOWNER0:17

Actually,

AGENT8:50

only person on title

HOMEOWNER0:07

AGENT8:50

for the property

HOMEOWNER0:17

AGENT09:13am

down on

HOMEOWNER0:40

not

AGENT09:13am

Park Road?

HOMEOWNER8:53

have any oh. Well, I planted

AGENT10:38

Perfect.

HOMEOWNER09:13am

a tree, but I'm

AGENT3:41

And then,

HOMEOWNER4:46

trying to

AGENT0:17

HOMEOWNER4:46

figure

AGENT0:17

you

HOMEOWNER0:17

out

AGENT0:40

know if

HOMEOWNER0:17

how

AGENT0:40

there's

HOMEOWNER09:13am

big.

AGENT2:34

any

HOMEOWNER09:13am

The well,

AGENT09:13am

big

HOMEOWNER0:17

the

AGENT09:13am

trees

HOMEOWNER09:13am

front ones

AGENT1:17

HOMEOWNER8:24

won't

AGENT2:34

anything

HOMEOWNER0:17

AGENT0:40

um that

HOMEOWNER09:13am

big,

AGENT8:05

would be

HOMEOWNER0:17

AGENT09:13am

blocking

HOMEOWNER0:40

they

AGENT8:59

the sunlight um by

HOMEOWNER0:40

AGENT2:34

your home?

HOMEOWNER9:10

we plant the morning, ah, that's what I mean. That's why I'm like, damn, they'd have to look. They're gonna have to look. I got a tree that, that does dapple like, yes, small leaves, it's a, you know, a honey maple. Yeah, OK.

AGENT9:19

Yeah, yeah, yeah. I, I'm, uh. yeah

HOMEOWNER14:27

Oh, yeah.

AGENT0:17

I'm,

HOMEOWNER0:40

I mean,

AGENT0:17

I'm

HOMEOWNER0:07

no,

AGENT09:13am

looking at it

HOMEOWNER0:20

don't.

AGENT5:03

from the

HOMEOWNER0:17

AGENT09:13am

overview

HOMEOWNER09:13am

neighbor has

AGENT0:40

right now.

HOMEOWNER0:17

one

AGENT09:13am

Yeah, you,

HOMEOWNER0:17

and

AGENT9:24

you should be OK,

HOMEOWNER9:24

that's probably the

AGENT0:40

um,

HOMEOWNER09:13am

only one

AGENT09:13am

from what

HOMEOWNER0:40

that

AGENT0:07

HOMEOWNER5:14

would

AGENT2:34

see,

HOMEOWNER09:13am

bug

AGENT2:34

uh, it's

HOMEOWNER09:13am

me now.

AGENT0:40

really

HOMEOWNER09:13am

Otherwise,

AGENT09:13am

more of it's

HOMEOWNER09:13am

put one

AGENT0:17

just

HOMEOWNER09:13am

right in the

AGENT2:34

HOMEOWNER09:13am

middle of

AGENT11:13

if we

HOMEOWNER09:13am

backyard,

AGENT9:27

have a home that's

HOMEOWNER9:28

if you're looking

AGENT09:13am

surrounded

HOMEOWNER9:28

from it, you're looking

AGENT0:40

HOMEOWNER0:17

it,

AGENT0:17

and

HOMEOWNER0:17

so.

AGENT9:30

really just have no sunlight where it

HOMEOWNER1:07

that's,

AGENT09:13am

makes it a little

HOMEOWNER0:40

know,

AGENT09:13am

difficult.

HOMEOWNER9:41

that's only like a 2020-foot tree at this point, so. See, now that

AGENT10:38

Perfect.

HOMEOWNER0:17

the,

AGENT0:17

OK.

HOMEOWNER7:56

the house,

AGENT0:17

Uh.

HOMEOWNER9:45

only has a 20 year old roof, but

AGENT9:48

OK. So you should be good there.

HOMEOWNER0:07

AGENT0:40

Um,

HOMEOWNER0:20

don't

AGENT0:17

and

HOMEOWNER09:14am

think it

AGENT0:17

then

HOMEOWNER0:40

was

AGENT0:17

how

HOMEOWNER3:16

put

AGENT0:17

about

HOMEOWNER0:07

AGENT0:40

your,

HOMEOWNER09:14am

properly.

AGENT09:14am

uh, roof

HOMEOWNER9:50

I mean, because I

AGENT8:21

itself?

HOMEOWNER4:07

had

AGENT0:40

Have

HOMEOWNER0:07

AGENT0:17

you

HOMEOWNER09:14am

new roof

AGENT09:14am

had any

HOMEOWNER09:14am

put on the

AGENT09:14am

issues

HOMEOWNER7:56

garage,

AGENT9:52

with it, any leaks?

HOMEOWNER9:58

brand new. So the roof is brand new on the garage. And the people that did the garage looked to have come back and fixed a couple of leaks

AGENT0:17

HOMEOWNER10:04

on this roof. So I don't know. Yup. Right,

AGENT10:14

Well, the good news is that

HOMEOWNER09:14am

yep, yep.

AGENT10:19

part of, part of that qualifying process like when the energy consultant that comes by and breaks that down for

HOMEOWNER0:07

No,

AGENT09:14am

you. They

HOMEOWNER0:17

because

AGENT0:17

HOMEOWNER0:17

you

AGENT09:14am

assess

HOMEOWNER09:14am

know they

AGENT0:17

the

HOMEOWNER09:14am

went

AGENT8:21

property

HOMEOWNER09:14am

up and fixed it

AGENT14:27

everything

HOMEOWNER1:17

AGENT09:14am

else.

HOMEOWNER09:14am

whatever, yeah.

AGENT10:26

obviously, an inspection will need to take place at a certain point just to make sure that it is good

HOMEOWNER1:17

Yeah, and

AGENT11:55

though.

HOMEOWNER10:27

it's gonna be hard cause I think,

AGENT11:55

no worries,

HOMEOWNER09:14am

uh-huh.

AGENT10:31

but as far as you know, no active leaks or anything like that currently?

HOMEOWNER10:33

What do you mean?

AGENT10:38

OK, perfect. Awesome. And then um uh how about credit

HOMEOWNER0:40

AGENT10:48

score?

HOMEOWNER0:46

yeah,

AGENT09:15am

Would you say that you're over

HOMEOWNER0:46

yeah, I

AGENT10:48

oh, sorry, uh, would you be, would you be over a 660 credit score? uh, credit score as far as like

HOMEOWNER09:15am

Doar,

AGENT10:49

your FICO score.

HOMEOWNER0:07

no.

AGENT11:00

OK, perfect. Um, all right, great. And then this is just a silly question, but I always have to ask, um, you don't have any type of existing solar system on your home, do you?

HOMEOWNER09:15am

00, I

AGENT0:17

OK,

HOMEOWNER2:34

see,

AGENT11:04

perfect. Yeah, sometimes we'll have

HOMEOWNER0:40

well,

AGENT0:40

HOMEOWNER1:17

yeah, yeah.

AGENT11:13

homeowners that we'll talk to and then they had just gotten solar and then I don't know where what happened, but sometimes they confuse it as if we're coming out to services system, but

HOMEOWNER0:46

Yeah.

AGENT11:14

this is something we have to ask.

HOMEOWNER11:16

do you know, I got another clip

AGENT0:46

Yeah

HOMEOWNER11:18

for you. Do you set anybody up with Win because I like Win too, actually.

AGENT09:15am

So, um,

HOMEOWNER0:46

It's

AGENT0:46

yeah,

HOMEOWNER0:40

but

AGENT09:15am

it looks

HOMEOWNER0:07

AGENT2:34

HOMEOWNER0:20

don't

AGENT09:15am

you'd be

HOMEOWNER2:34

know the

AGENT11:21

a good fit for the

HOMEOWNER09:15am

law on

AGENT0:17

program,

HOMEOWNER0:40

that

AGENT0:40

um,

HOMEOWNER09:15am

anywhere

AGENT09:15am

so like I

HOMEOWNER09:15am

near.

AGENT11:24

mentioned to you, the next step is just

HOMEOWNER4:46

cause you

AGENT09:15am

to set you

HOMEOWNER2:34

see

AGENT11:18

up with

HOMEOWNER11:44

wind

AGENT09:15am

an energy

HOMEOWNER0:40

AGENT5:14

consultant.

HOMEOWNER14:07

much.

AGENT0:40

Um,

HOMEOWNER0:17

Uh,

AGENT11:26

what they do is they're gonna

HOMEOWNER09:15am

generators.

AGENT09:15am

come by the

HOMEOWNER11:35

You don't, OK So I don't, yeah,

AGENT11:37

for what exactly

HOMEOWNER11:38

I, I don't know if it's quite

AGENT5:14

When

HOMEOWNER11:39

there yet, but yeah.

AGENT11:44

wind generated. No, I do not. I may have a connection for it. Um,

HOMEOWNER0:17

AGENT11:50

I'll, I'll, I'll make some calls after this and I'll see if there's any um if I can get you a number for that one as well too.

HOMEOWNER11:52

Yeah, that's fine

AGENT11:55

Yeah, no worries. I'll, I'll make a call though.

HOMEOWNER0:40

Um,

AGENT11:57

I'll see if there's anything I can, uh, connect

HOMEOWNER1:48

let

AGENT0:17

you

HOMEOWNER0:17

AGENT2:34

with,

HOMEOWNER09:16am

see. Well, I

AGENT0:40

um,

HOMEOWNER11:59

work from home.

AGENT0:40

but, um,

HOMEOWNER09:16am

Well, well,

AGENT0:56

what

HOMEOWNER0:17

how

AGENT09:16am

I was saying

HOMEOWNER09:16am

later

AGENT0:40

HOMEOWNER0:40

in the

AGENT12:01

that typically

HOMEOWNER0:07

afternoon?

AGENT12:08

it's about a 30 to 45 minute uh consultation, um, make sure they can answer all of your questions. Uh, would you prefer mornings or afternoons?

HOMEOWNER12:15

Oh, how cool. OK. OK. So something in the evening. Yeah, something in the evening, more towards the evening, um. yeah.

AGENT0:17

Uh,

HOMEOWNER0:40

maybe

AGENT6:24

so they,

HOMEOWNER09:16am

about 7

AGENT12:21

uh, they have availability typically between 9 a.m. and as late as 8:00

HOMEOWNER09:16am

or 666

AGENT09:16am

p.m. if you, you

HOMEOWNER5:14

would

AGENT12:08

prefer

HOMEOWNER12:15

even

AGENT3:41

something

HOMEOWNER2:34

work.

AGENT0:17

you.

HOMEOWNER12:29

Oh, OK. Um, yeah, I guess tomorrow would work. I'm like, oh well, yeah. I'm like,

AGENT0:17

OK,

HOMEOWNER12:30

uh, starting to get ready

AGENT5:14

would you

HOMEOWNER12:32

to paint the dining room.

AGENT12:37

7? OK. So, would time tomorrow at 7 work or today?

HOMEOWNER0:40

AGENT13:31

OK, perfect. So

HOMEOWNER12:46

no, that's fine. No, no, no, no, that's fine, that's fine.

AGENT09:17am

are you OK

HOMEOWNER0:46

Yeah.

AGENT0:17

Uh,

HOMEOWNER0:40

Oh,

AGENT12:49

so, do, would you

HOMEOWNER0:17

you

AGENT12:08

prefer

HOMEOWNER1:48

know what,

AGENT12:29

tomorrow

HOMEOWNER0:46

yeah,

AGENT0:40

HOMEOWNER2:34

can

AGENT1:17

HOMEOWNER13:12

we do

AGENT12:51

Is that, does that

HOMEOWNER12:51

that actually? No, I

AGENT2:34

work?

HOMEOWNER0:20

think,

AGENT09:17am

or do you have

HOMEOWNER09:17am

we push out to

AGENT0:17

some

HOMEOWNER11:24

AGENT0:40

HOMEOWNER1:48

week?

AGENT12:58

painting to get done. I can, I can, uh, I, I can make it a little bit flexible even

HOMEOWNER1:17

AGENT1:17

for

HOMEOWNER0:07

AGENT0:07

HOMEOWNER4:46

didn't

AGENT4:55

different

HOMEOWNER09:17am

know how

AGENT1:48

time?

HOMEOWNER13:01

far you can push it. I was like, cause I'll be painting all weekend,

AGENT0:17

HOMEOWNER7:56

but yeah.

AGENT13:05

Perfect. So I'll set you up for tomorrow at

HOMEOWNER13:09

Oh, I see what you're saying. OK, that's fine.

AGENT8:49

let me just

HOMEOWNER1:07

Then, you

AGENT09:17am

double

HOMEOWNER09:17am

know, let's

AGENT14:27

check.

HOMEOWNER13:11

do it, let's do it.

AGENT0:40

HOMEOWNER13:12

Can we do it at 6? Do you

AGENT09:17am

give me

HOMEOWNER0:40

have a

AGENT09:17am

second

HOMEOWNER1:17

AGENT0:40

here

HOMEOWNER13:14

p.m. tomorrow? Yeah.

AGENT0:46

Yeah,

HOMEOWNER09:17am

Yeah, let's

AGENT0:07

HOMEOWNER0:17

AGENT0:20

think

HOMEOWNER1:17

AGENT0:17

we,

HOMEOWNER09:17am

Uh-huh

AGENT13:31

yeah, we do have uh some in the area this week, uh next week, a little, if possible, we can, if we, if we could do 7, yeah. Yeah, yeah, 6 and 7's open. OK, perfect. So I'll,

HOMEOWNER11:50

If I can,

AGENT0:40

I'll

HOMEOWNER09:18am

but like I

AGENT13:05

I'll set

HOMEOWNER1:48

said,

AGENT0:17

you

HOMEOWNER0:17

AGENT0:40

HOMEOWNER1:48

says

AGENT1:17

for

HOMEOWNER1:48

it wasn't

AGENT12:37

tomorrow at

HOMEOWNER1:48

available

AGENT1:17

HOMEOWNER09:18am

when I

AGENT0:17

HOMEOWNER8:14

looked

AGENT09:18am

sending you

HOMEOWNER0:17

today.

AGENT13:35

over a confirmation text

HOMEOWNER0:40

But,

AGENT0:40

right

HOMEOWNER0:40

oh,

AGENT09:18am

now and then

HOMEOWNER09:18am

could do it,

AGENT09:18am

if you could just do

HOMEOWNER0:40

but

AGENT09:18am

me a favor,

HOMEOWNER13:37

thought maybe

AGENT0:40

um,

HOMEOWNER13:58

an older

AGENT09:18am

just very

HOMEOWNER13:38

one would probably

AGENT13:38

important if you

HOMEOWNER2:34

work

AGENT2:34

can

HOMEOWNER4:07

too,

AGENT0:40

HOMEOWNER1:17

huh?

AGENT13:40

just send me a screenshot

HOMEOWNER0:17

AGENT13:41

if you have the

HOMEOWNER0:46

Yeah,

AGENT09:18am

bill once

HOMEOWNER09:18am

could try

AGENT0:17

you,

HOMEOWNER0:40

that.

AGENT09:18am

once you

HOMEOWNER0:17

OK.

AGENT13:51

have it. It's just the bar graph, uh, that's basically how they generate the savings report and so you got. OK Yeah, yeah, even if you have an older one, that, that should work, um.

HOMEOWNER13:59

Yeah, I'm pretty sure I am.

AGENT14:03

perfect. And then let's go here

HOMEOWNER3:16

But I

AGENT0:17

And

HOMEOWNER09:18am

remember

AGENT09:18am

then the last

HOMEOWNER14:04

always thinking,

AGENT14:04

question because

HOMEOWNER3:07

man,

AGENT4:55

I know

HOMEOWNER0:17

AGENT0:17

HOMEOWNER0:40

I have

AGENT09:18am

touched

HOMEOWNER09:18am

a leak?

AGENT09:18am

on it. Uh, you

HOMEOWNER1:48

I was

AGENT11:24

mentioned

HOMEOWNER09:18am

like, how do

AGENT0:40

that,

HOMEOWNER14:07

I use this much

AGENT09:18am

uh, as

HOMEOWNER14:09

water,

AGENT09:18am

far as your

HOMEOWNER1:17

you know,

AGENT09:18am

bill, you

HOMEOWNER09:18am

putting

AGENT1:48

said

HOMEOWNER09:18am

implants

AGENT14:09

that you're, you,

HOMEOWNER14:09

takes a lot of water.

AGENT14:16

you're pretty sure that you're over at least the $60 a month. OK,

HOMEOWNER0:40

AGENT14:27

perfect. OK. So everything checks out here. So I'll go ahead and uh send you the confirmation. Yeah, oh yeah, but most people are. I just always like to

HOMEOWNER0:17

All

AGENT8:49

just ask,

HOMEOWNER0:40

right

AGENT14:36

but either way, the consultant will kind of break that down for you and, and, and, and review everything with you. Um, so I'll send you the confirmation text right now if you can or

HOMEOWNER0:17

All

AGENT0:40

HOMEOWNER0:40

right.

AGENT09:19am

not, just make

HOMEOWNER0:07

AGENT8:49

sure you

HOMEOWNER6:01

will,

AGENT13:41

have the

HOMEOWNER09:19am

thank you.

AGENT14:40

bill for the meeting, um, and then if you could just

HOMEOWNER09:19am

Uh-huh,

AGENT8:28

give my

HOMEOWNER14:59

bye

AGENT14:59

message a thumbs up just to make sure you received it. You should be good to go All right, Brad, it was uh nice speaking with you again. My name's Andrew, uh, uh, if you have any other questions in the meantime just shoot me a text, OK? All right, no problem. Take care, bye. Bye.

RecordingRE89539b795b573cdf9189b283e93b24af ↗

Faras Rabadi

BOOKEDHARD

#19915Jun 1 228 exchangesobjection at 3:55stage Set

Listen forResale concern stacked with a flat refusal of financing.

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER3:44

then the solar, the solar and I think like they, they do the solar situation and you're responsible for it.

AGENT10:07

Mhm

HOMEOWNER3:55

Um, if you sell the house or if the new owner doesn't want it, it was like, it was just too, too much and I didn't want to deal with any of that.

AGENT3:08

No, yeah,

HOMEOWNER0:14

AGENT3:57

of course, of course.

HOMEOWNER0:14

AGENT1:54

Yeah.

HOMEOWNER4:02

because of that, and this is similar to that. I'm not gonna be interested. I'm very specific on everything. And, and I asked too many questions and I'm very

AGENT0:25

No,

HOMEOWNER2:04

specific.

AGENT2:37

it's OK

HOMEOWNER4:25

On, on how it runs, how any, you know, because people need to make money and if they're thinking they're making money, getting all these people into these programs when they don't ask the right questions and they're very thorough, that ain't gonna be me. So, right off the bat, I can tell you because of that, you can let me know if this is something

AGENT10:07

Mhm

HOMEOWNER4:44

that like improved or is this something, again, um similar to what I'm talking about with the restrictions and, and, and then I'm like and then I have to like sell

AGENT1:54

Yeah

HOMEOWNER4:53

uh be responsible for all those stuff. Does that make sense?

AGENT5:58

No, that makes a 100% sense. And I'm glad you have those concerns because I wouldn't recommend program to you that, you know, has those type of restrictions. Honestly, I don't know what type of program they were talking to you about before because with these newer programs, I would want to say they rolled out about a year ago and there shouldn't be any restrictions on them. So what happens is when you get a solar system, it accounts for all your energy usage for the entire year, right? So the energy consultant does is they take into consideration any future usage you might have any plans on, so like getting an electric vehicle or anything like that. And that system is supposed to produce energy for you, so you're able to use it freely and whenever you want. So the fact that they are saying that you're gonna have restrictions on the system, doesn't really make sense to me, and that's not a program that I heard of at all. Uh, at least in regards to the programs that are now out and running for certain homeowners, right? Because at the end of the day, like you said, you do need to be able to qualify for these programs. So as long as you're able to, you shouldn't have any rest ri ction s on the system and when you're able or not able to use it. Does that

HOMEOWNER02:41pm

Uh-huh

AGENT6:00

kinda make sense so far for us?

HOMEOWNER1:54

Yeah

AGENT6:23

Yeah, OK. Well, I mean, I, my job's really simple. It's actually just to ask you a couple questions just of course to see if you are a good fit from what it sounds like it sounds like you potentially could be. And then the next step is just, of course, sitting with one of the consultants so they can break the new program down to you, show you how you can benefit from it and then actually show you how and when you're able to use it because you're able to use it whenever you want. OK?

HOMEOWNER10:07

Mhm.

AGENT6:33

OK. A quick question for you then for us, for your home, do you have any big trees or tall buildings that provide shade over the roof by any chance?

HOMEOWNER6:38

I don't think so now. They don't provide

···

HOMEOWNER0:06

Hello

AGENT0:06

Hi, hello. Is this for us

HOMEOWNER1:56

Yes

AGENT0:14

Hey, Fros, this is Josh. I was just giving you a call here. I believe you just spoke with someone on my team regarding the new energy program. How are you doing today?

HOMEOWNER0:16

I'm doing good. How are you

AGENT0:25

I'm doing really good for us. Thank you for asking. Uh, of course, I, I just wanted to reach out to you, see if you got the notice in the mail about the rate increases with DWP. Did you happen to see that?

HOMEOWNER0:25

AGENT0:41

No? OK. Well, they did uh send a notice out earlier in the year stating that the rates are gonna continue to go up by 15%. So a lot of homeowners are seeing that impact, but if you don't mind me asking for asking how much you spent on your most recent power bill with DWP?

HOMEOWNER0:46

Well, I believe water and electricity come together and it's normally

AGENT1:05

Correct.

HOMEOWNER0:48

a little over 2000.

AGENT1:05

Wow, OK. Got you. So you're definitely paying a, a high amount. I know, like you said, right, Water and power do come together. So typically, right, energy tends to be half of the bill. Sometimes a little bit more depending on how much you use. But on a monthly basis, then you're probably paying around $500 as of right now for your energy, correct?

HOMEOWNER1:14

Um I, well, I think, I believe it's, is it every month or every other month? I don't even know, to be honest with you, I

AGENT1:54

Yeah,

HOMEOWNER02:36pm

get it every

AGENT1:22

so, for DWP it typically is every other month. So if you break it down on a monthly basis, you're roughly like around 500 dollars-ish?

HOMEOWNER1:54

yeah

AGENT1:54

Yeah?

HOMEOWNER1:54

yeah.

AGENT1:50

OK. Got you for us. Well, that's why we are calling cause I know what these rate increases, it's just bound to go even higher now. And that's the main reason why we're calling. Not only that, but there are brand new government endorsed solar programs that are very simple now. They're just helping homeowners eliminate their bill with DWP and helping you switch into a cheaper, more sustain able solar bill that will save you around 40% on what you're paying right now. Does that kind of makes sense so far?

HOMEOWNER1:54

Yeah, you're talking about the solar system, correct?

AGENT1:56

Correct, yes, yeah. It's in regards to the

HOMEOWNER2:28

AGENT1:58

newer programs that rolled out.

HOMEOWNER0:14

OK.

AGENT10:07

Mhm

HOMEOWNER2:04

so um, I don't know what these programs are specifically I've had a meeting with uh with one company a while ago. I would say about um gosh, maybe even a year ago, if not more.

AGENT2:14

Around a year ago? OK.

HOMEOWNER1:54

Yeah,

AGENT6:51

Gotcha.

HOMEOWNER2:21

and then they started talking and it ended up being not something I was interested in,

AGENT10:07

Mhm.

HOMEOWNER2:27

something because simply because it wasn't so much about the saving as all the restrictions. Um

AGENT2:28

Oh, restrictions. OK.

HOMEOWNER1:54

yeah,

AGENT5:58

And when

HOMEOWNER0:14

AGENT0:14

you

HOMEOWNER2:27

there's

AGENT2:31

say res uh, go ahead, sorry about that.

HOMEOWNER2:37

it's OK. So the restrictions where you can turn on your AC only in specific time of the day, and you can

AGENT1:50

That's

HOMEOWNER1:50

only

AGENT1:14

very

HOMEOWNER2:37

turn

AGENT3:20

strange.

HOMEOWNER02:38pm

it on. um,

AGENT10:07

Mhm.

HOMEOWNER2:42

specific time of for so long,

AGENT10:07

Mhm

HOMEOWNER2:45

um, that kind of restriction and I don't,

AGENT1:05

Wow

HOMEOWNER2:49

I don't abide by any restrictions, and it's not something I would want.

AGENT1:54

Yeah,

HOMEOWNER0:06

Hi,

AGENT02:38pm

no, of

HOMEOWNER6:23

how you,

AGENT0:25

course.

HOMEOWNER2:57

how are you? Yeah. So because of that, I, I just voted against it. Um so, anyway.

AGENT3:08

No, yeah, of course, and I would be the exact same way, especially if you told me I'm gonna get solar but I'm restricted on when and how I can use it. I would

HOMEOWNER1:54

Yeah

AGENT3:20

definitely not move forward with that as well. So that's very strange. A quick question for you, do you remember the type of program it was like if you had to take out a loan, did you have to put down a down payment, anything like that? or was it a lease

HOMEOWNER0:25

No,

AGENT02:38pm

option?

HOMEOWNER3:24

I don't think it was any of that. Um,

AGENT02:38pm

Hmm,

HOMEOWNER0:14

AGENT0:14

HOMEOWNER3:29

was, we qualified for it or they said that I qualified when they look at my bill,

AGENT1:54

Yeah

HOMEOWNER3:34

um, and it was about the restriction for me and

AGENT6:51

Gotcha

HOMEOWNER3:44

then the solar, the solar and I think like they, they do the solar situation and you're responsible for it.

AGENT10:07

Mhm

HOMEOWNER3:55

Um, if you sell the house or if the new owner doesn't want it, it was like, it was just too, too much and I didn't want to deal with any of that.

AGENT3:08

No, yeah,

HOMEOWNER0:14

AGENT3:57

of course, of course.

HOMEOWNER0:14

AGENT1:54

Yeah.

HOMEOWNER4:02

because of that, and this is similar to that. I'm not gonna be interested. I'm very specific on everything. And, and I asked too many questions and I'm very

AGENT0:25

No,

HOMEOWNER2:04

specific.

AGENT2:37

it's OK

HOMEOWNER4:25

AGENT10:07

Mhm

HOMEOWNER4:44

that like improved or is this something, again, um similar to what I'm talking about with the restrictions and, and, and then I'm like and then I have to like sell

AGENT1:54

Yeah

HOMEOWNER4:53

uh be responsible for all those stuff. Does that make sense?

AGENT5:58

HOMEOWNER02:41pm

Uh-huh

AGENT6:00

kinda make sense so far for us?

HOMEOWNER1:54

Yeah

AGENT6:23

HOMEOWNER10:07

Mhm.

AGENT6:33

OK. A quick question for you then for us, for your home, do you have any big trees or tall buildings that provide shade over the roof by any chance?

HOMEOWNER6:38

I don't think so now. They don't provide

AGENT10:07

Mhm.

HOMEOWNER6:41

the shade over the roof now. I have a few palm trees,

AGENT10:07

Mhm

HOMEOWNER6:46

but they barely have any branches on them to provide any shades.

AGENT6:51

OK, gotcha. No problem. So if they do provide any, it's very minimal and it's not that long throughout the day,

HOMEOWNER1:54

Yeah,

AGENT1:05

correct?

HOMEOWNER6:53

I don't really think they provide anything matter of fact,

AGENT6:51

Gotcha.

HOMEOWNER0:41

but

AGENT0:14

OK.

HOMEOWNER1:54

yeah.

AGENT7:01

No problem. And then for your roof condition, any leaks or damages you're aware of, anything like that or no?

HOMEOWNER6:38

I don't think so.

AGENT0:25

HOMEOWNER7:04

I don't know 100% for sure. I mean, when it barely rains out in California. And when it did rain, I don't really to remember and leaking anyway, so I don't think so.

AGENT7:22

OK, that's good. That's good. And then for the type of roof you have, is it like a concrete tile, clay tile, shingles? Do you happen to know?

HOMEOWNER7:29

It's those things that are like um maybe the shingles are called. I don't know what they're called. They're uh they're the one that um like they're bent, they're

AGENT7:35

Oh, OK, they have like a half dome

HOMEOWNER0:06

AGENT02:43pm

shape.

HOMEOWNER7:47

actually like Mallorami a roof shingles alakawale. roof Haaksubingallo shingle tariff. Yeah, I think, I think they might be shingles, to be

AGENT7:22

Shingle?

HOMEOWNER02:43pm

quite honest

AGENT0:14

OK.

HOMEOWNER1:14

with you. I

AGENT8:17

Perfect.

HOMEOWNER6:38

think so.

AGENT7:54

No problem at all. And is there anyone else that owns the property with you that's on title

HOMEOWNER0:25

AGENT7:56

like a spouse, no, just yourself?

HOMEOWNER02:43pm

No, just me

AGENT8:08

No worries. And lastly, of course, for us, since these programs are government incentivized. You would just need to have a good standing credit score of at least 670 or higher, so I'm guessing you're good on that end as well, correct?

HOMEOWNER8:13

I think I have like I think I have over 800

AGENT8:17

Oh, perfect. Then that shouldn't be an issue at all. OK. Well, it definitely seems

HOMEOWNER0:06

AGENT02:43pm

like for

HOMEOWNER1:50

there

AGENT0:06

us,

HOMEOWNER8:21

a down payment for this or is there any upfront money or is there any money so I

AGENT02:43pm

nothing.

HOMEOWNER8:24

can like cause, cause yeah, cause that could answer a lot of the question.

AGENT1:54

Yeah,

HOMEOWNER0:16

I'm

AGENT02:43pm

nothing

HOMEOWNER8:27

not paying anything whatsoever. I said,

AGENT10:07

Mhm.

HOMEOWNER8:31

I'm not gonna be taking on some sort of a loan. I'm not

AGENT10:07

Mhm

HOMEOWNER8:33

gonna be signing for any of those things, just FYI.

AGENT8:34

Correct. Correct,

HOMEOWNER0:14

AGENT8:53

yes. Yeah. So with these new programs, that is not required anymore, so there's no loans, no liens on the property, no down payment. It's very transferable to the next homeowner, and these are all questions that the energy consultant can actually answer for you during the consultation and show you a full breakdown of how much you can save compared to what you're spending right now as well. OK. Perfect then for us. So, when it comes down to your availability just typically like a morning time or sometime in the afternoon work better for you?

HOMEOWNER9:09

Um, it just depends, certain days, so it depends on what I can do either or.

AGENT9:25

Either or? OK, perfect then. Let me just check here cause I do know we have some consultants available this week and if like morning time works. I do see Wednesday mornings available and if the afternoon works, I do see we have Thursday this afternoon available as well.

HOMEOWNER9:32

So when you say um when you say Thursday, what

AGENT10:07

Mhm.

HOMEOWNER9:34

are we talking about like afternoon

AGENT9:44

Yeah. So what happens is the energy consultant just stops by. They take a look at your latest utility bill. They draft up a savings report for you. They show you the new program, they answer any questions or

HOMEOWNER0:25

No,

AGENT5:58

concerns

HOMEOWNER0:25

no,

AGENT0:14

you

HOMEOWNER0:06

AGENT2:14

may

HOMEOWNER02:45pm

meant

AGENT3:20

have.

HOMEOWNER9:46

time-wise, time-wise.

AGENT02:45pm

Oh, timewise,

HOMEOWNER0:06

AGENT0:25

got

HOMEOWNER1:05

like,

AGENT0:14

you.

HOMEOWNER9:48

like, yeah, so, so time-wise, like,

AGENT10:07

Mhm.

HOMEOWNER9:51

let's say Wednesday, what time are we talking about in the

AGENT1:54

Yeah,

HOMEOWNER9:03

morning?

AGENT10:02

so for Wednesday, it looks like here I have from 9 a.m. all the way to around 11:30 available and then Thursday, I have, it looks like 12 p.m. all the way to 7 p.m. available.

HOMEOWNER10:04

Uh, all the way to 7 p.m.?

AGENT10:07

Mhm, correct or Thursday.

HOMEOWNER10:15

um, for Thursday. Like, can we do 6 o'clock on Thursday?

AGENT10:30

Uh, yeah, yeah, I definitely can. I do see that spot open here, so I can definitely go ahead and put you down for 6 o'clock on Thursday, which would be the 4th. Now, for the utility bill, you do get for us. Do you get that online or in the mail?

HOMEOWNER10:30

Online

AGENT10:52

Online? Perfect. Cause what I'm gonna do, I'm just gonna send you a text message confirmation. It's just confirming the time and date, so of course, for this Thursday at 6. If you have some time, if you're able to take a screenshot of page 3 of your utility bill. It shows a bar graph. If you're able to send that into us, we can actually save you some time during the consultation because that's how they're gonna draft up the savings report for you, OK?

HOMEOWNER10:58

Uh, you want me to take a, a screenshot of

AGENT02:46pm

Yeah, like

HOMEOWNER0:25

AGENT11:10

on your phone if you're able to log in or if you're able to take a picture. If for any reason you're unable to send it, just as long as you have that available for the consultant on Thursday. That's just really important because that's how they're gonna draft up the savings report for you.

HOMEOWNER11:15

do they scan it and they come up with the thing. I mean, it's a barcode. Is that what you're saying?

AGENT11:20

Yeah, so it's a, it's a bar graph that shows your annual usage for the entire year. So it

HOMEOWNER1:54

Yeah

AGENT11:25

shows how much energy you're using. So that's what they're gonna go ahead and break down numbers wise and show you how they're gonna come up with the numbers they

HOMEOWNER0:14

AGENT11:27

come up with. Mhm.

HOMEOWNER12:19

That's fine.

AGENT11:42

Awesome then. Perfect then for us, so I got you all set then for it looks like Thursday at 6. Now we do work as a first come, first serve, so what that typically means is since you're taking that time, another homeowner won't be able to take advantage of it. So I really just wanna make sure that Thursday at 6 is a good time for you.

HOMEOWNER11:45

It is a good time. Yeah, and you have the address?

AGENT11:50

Uh, yes, I believe so. It's the one here on 10325 Edgebrook.

HOMEOWNER1:54

Yeah.

AGENT11:50

Is that correct?

HOMEOWNER02:47pm

And also,

AGENT0:14

OK.

HOMEOWNER11:52

it's a gated area.

AGENT02:47pm

Uh-huh

HOMEOWNER11:58

and we do have a, a code for the gate, a gate code.

AGENT12:05

OK, perfect. I can definitely let the energy consultant know that. So the energy consultant that would be going to you, his name would be Bashoy Lay.

HOMEOWNER0:14

AGENT12:08

Mhm. Awesome. And

HOMEOWNER0:14

AGENT12:15

then, uh, if you want to provide for me the gate code, I can also go ahead and let them know so that he can go ahead and input it when uh and on his arrival at Thursday

HOMEOWNER0:14

OK,

AGENT10:52

at 6.

HOMEOWNER12:19

that's fine. I can give it to you. It is pound 6714.

AGENT12:21

Mhm. around 6714. OK, perfect.

HOMEOWNER10:07

Mhm.

AGENT12:26

Awesome then. So you're all set for us and we look forward to meeting you this, uh, Thursday at 6.

HOMEOWNER02:47pm

OK, thank you

AGENT12:29

Awesome, no problem. You have a great day.

HOMEOWNER12:30

You too. Bye-bye

AGENT12:30

Bye-bye.

RecordingRE1bf662f7575f2afede8ec80925af2da2 ↗

Rubben Garcia

BOOKEDHARD

#17684Mar 13, 2026 448 exchangesobjection at 05:31 pm

Listen forResale raised as a complication mid-objection, alongside a flat “we're gonna be passing on this.” 448 turns.

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER05:31pm

AGENT05:31pm

generator.

HOMEOWNER05:31pm

sell the house and, you know, that complicates

AGENT05:31pm

HOMEOWNER05:31pm

things as well,

AGENT05:31pm

purchase.

HOMEOWNER05:31pm

so.

AGENT05:31pm

HOMEOWNER05:31pm

uh, we're gonna be passing on this.

AGENT05:31pm

Gotcha, no worries. I, I did just wanna let you know, right? She is paying pretty high in her high months, so her average, like we talked about yesterday was around that 150. And then like I mentioned, right, we get you closer to that 17 to 20 cents, uh, in regards to the price per kilowatt. So it's definitely gonna see, still see savings with it. It's just

HOMEOWNER05:32pm

right

AGENT05:32pm

a matter

HOMEOWNER05:32pm

but

AGENT05:32pm

HOMEOWNER05:32pm

you guys or it's gonna be charged

AGENT05:32pm

we have

HOMEOWNER05:32pm

based

AGENT05:32pm

HOMEOWNER05:32pm

off of how much she collects, right?

AGENT05:32pm

it's how much the system produces for her, right? So to give you an example, if she, let's just say, uses 10,000 kilowatts a year, then what we do is we give her a system that produces that 10,000 kilowatts. So instead of purchasing the energy from her energy provider, which I believe it's LADWP at this point or is it California Edison? She eliminates that

HOMEOWNER05:32pm

Yeah.

AGENT05:32pm

and now she just purchases it from that solar system at that cheaper rate. So whether that's 17 or that's 20 cents

HOMEOWNER05:32pm

yeah, so how do you guys determine how you is it usage or is it? based off of how much um, again I don't, I don't know how the term, but how much

···

AGENT05:30pm

Hey, hello, Mr. Garcia

HOMEOWNER05:30pm

Yeah

AGENT05:30pm

Hey, how are you doing? This is uh Josh. I was just uh giving you a call back here. How you doing? Hello, Mr. Garcia, can you hear me? Hello program.

HOMEOWNER05:30pm

Yeah, I

AGENT05:30pm

Alright, there you go.

HOMEOWNER05:30pm

get, OK

AGENT05:30pm

I can

HOMEOWNER05:30pm

AGENT05:30pm

hear

HOMEOWNER05:30pm

can

AGENT05:30pm

you a

HOMEOWNER05:30pm

hear

AGENT05:30pm

little bit

HOMEOWNER05:30pm

you

AGENT05:30pm

better. How are you doing?

HOMEOWNER05:30pm

Good. I'm driving so I don't know if the ser, but yeah, good.

AGENT05:30pm

Gotcha, gotcha. I, I was just checking, of course, uh, seeing if, uh, you, you reviewed the link I, I sent over to you.

HOMEOWNER05:31pm

Yeah, I, I took a look at it and, and looked at my mom's uh bills.

AGENT05:31pm

Mhm.

HOMEOWNER05:31pm

She's only paying averages 22 cents uh

AGENT05:31pm

Yeah, probably not. I mean, if you already

HOMEOWNER05:31pm

a kilowatt

AGENT05:31pm

bought

HOMEOWNER05:31pm

hour, so

AGENT05:31pm

HOMEOWNER05:31pm

I don't, and then I don't wanna be stuck with, you

AGENT05:31pm

program

HOMEOWNER05:31pm

know, a 25

AGENT05:31pm

that we're working

HOMEOWNER05:31pm

year.

AGENT05:31pm

we're selling the solar panels

HOMEOWNER05:31pm

So I guess pretty much it's

AGENT05:31pm

we're

HOMEOWNER05:31pm

not gonna work out the way I see it cause

AGENT05:31pm

uh basically

HOMEOWNER05:31pm

I don't want with

AGENT05:31pm

for the people

HOMEOWNER05:31pm

having

AGENT05:31pm

that

HOMEOWNER05:31pm

that for 25

AGENT05:31pm

improve.

HOMEOWNER05:31pm

years. um

AGENT05:31pm

and they just purchased the power

HOMEOWNER05:31pm

AGENT05:31pm

generator.

HOMEOWNER05:31pm

sell the house and, you know, that complicates

AGENT05:31pm

HOMEOWNER05:31pm

things as well,

AGENT05:31pm

purchase.

HOMEOWNER05:31pm

so.

AGENT05:31pm

HOMEOWNER05:31pm

uh, we're gonna be passing on this.

AGENT05:31pm

HOMEOWNER05:32pm

right

AGENT05:32pm

a matter

HOMEOWNER05:32pm

but

AGENT05:32pm

HOMEOWNER05:32pm

you guys or it's gonna be charged

AGENT05:32pm

we have

HOMEOWNER05:32pm

based

AGENT05:32pm

HOMEOWNER05:32pm

off of how much she collects, right?

AGENT05:32pm

HOMEOWNER05:32pm

Yeah.

AGENT05:32pm

and now she just purchases it from that solar system at that cheaper rate. So whether that's 17 or that's 20 cents

HOMEOWNER05:32pm

yeah, so how do you guys determine how you is it usage or is it? based off of how much um, again I don't, I don't know how the term, but how much

AGENT05:32pm

Mhm

HOMEOWNER05:32pm

power or how much electricity it collects.

AGENT05:32pm

Yeah, it's based on how much energy she produces, right? Because that system's gonna produce for her that 10,000 kilowatts. So it's gonna produce whatever she uses for her last year's cycle. And that's what we're gonna charge you is whatever that system produces for her.

HOMEOWNER05:33pm

AGENT05:33pm

Mhm. So

HOMEOWNER05:33pm

How

AGENT05:33pm

she's still definitely

HOMEOWNER05:33pm

AGENT05:33pm

gonna

HOMEOWNER05:33pm

that a

AGENT05:33pm

HOMEOWNER05:33pm

possibility that it produces more than what she's gonna use. Let's say she goes on vacation

AGENT05:33pm

mhm

HOMEOWNER05:33pm

for half the year.

AGENT05:33pm

mhm.

HOMEOWNER05:33pm

and, you know, no power for six months.

AGENT05:33pm

Mhm.

HOMEOWNER05:33pm

She's still gonna get charged the full year like if she was home all year long.

AGENT05:33pm

That is correct because it's what the system produces for her, but that, that's if

HOMEOWNER05:33pm

AGENT05:33pm

she were to go on like right vacation for that long, but it's what that system produces for the homeowner and that's what it charges. That's it. So

HOMEOWNER05:33pm

Yeah, and,

AGENT05:33pm

even

HOMEOWNER05:33pm

and with

AGENT05:33pm

HOMEOWNER05:33pm

the battery, I'm assuming produce. let's again, example is the 10,000. produce 10,000 because of the battery pulling in. getting filled up during, during the day and then her using it at night

AGENT05:33pm

Mhm

HOMEOWNER05:33pm

Yeah

AGENT05:33pm

Gotcha. Yeah, so if she were to have a battery pack and quick question again, we're, we're she with California Edison or LEDWP?

HOMEOWNER05:34pm

uh uh Southern California Edison.

AGENT05:34pm

Southern California. OK. So it's actually recommended she has a battery pack because what happens with California Edison is if homeowners were to go solar. If you do not have a battery pack, any excess energy that she were to produce actually gets sent back to them, and they don't give you 100% for whatever you generate, right? So if she were to generate 1000

HOMEOWNER05:34pm

right

AGENT05:34pm

kilowatts for them.

HOMEOWNER05:34pm

Yeah, yeah,

AGENT05:34pm

They only give

HOMEOWNER05:34pm

yeah,

AGENT05:34pm

her 25,

HOMEOWNER05:34pm

and I,

AGENT05:34pm

yeah.

HOMEOWNER05:34pm

I, yeah, I know that especially now

AGENT05:34pm

Mhm.

HOMEOWNER05:34pm

that they update or I don't know when they did it, but the, the the, uh, when they went to the new 3 or whatever it's called like

AGENT05:34pm

Uh, net metering, yeah, 3.0.

HOMEOWNER05:34pm

yeah not metering 3, yeah, they give a lot less because I, I got in earlier so I get,

AGENT05:34pm

Oh,

HOMEOWNER05:34pm

AGENT05:34pm

that's

HOMEOWNER05:34pm

don't get

AGENT05:34pm

good

HOMEOWNER05:34pm

the full 100% but I got

AGENT05:34pm

Yeah

HOMEOWNER05:34pm

in on the tube.

AGENT05:34pm

Got you.

HOMEOWNER05:34pm

AGENT05:34pm

So you,

HOMEOWNER05:34pm

get

AGENT05:34pm

you

HOMEOWNER05:34pm

AGENT05:34pm

got in

HOMEOWNER05:34pm

back

AGENT05:34pm

that net meeting 2.0. That's good.

HOMEOWNER05:34pm

Yeah,

AGENT05:34pm

Well,

HOMEOWNER05:34pm

and I

AGENT05:34pm

at least

HOMEOWNER05:34pm

wish,

AGENT05:34pm

you get a little

HOMEOWNER05:34pm

and

AGENT05:34pm

bit more.

HOMEOWNER05:34pm

do wish, yeah, I wish I would have known a little bit more at the time

AGENT05:34pm

HOMEOWNER05:34pm

I bought mine because I would have got the battery as well, but I didn't.

AGENT05:34pm

Yeah.

HOMEOWNER05:34pm

AGENT05:34pm

No, and I completely understand. I mean, uh, at least I still think it's worth at least sitting down and seeing what we could do for you because she's still, it's averaging that, you know, 150. And I know for a fact we can get her down definitely lower than that. So

HOMEOWNER05:35pm

well,

AGENT05:35pm

HOMEOWNER05:35pm

yeah, uh,

AGENT05:35pm

mhm.

HOMEOWNER05:35pm

yeah, it's gonna be lower because again, I, I did the math for the past 3 years.

AGENT05:35pm

Mhm.

HOMEOWNER05:35pm

and she's averaging 24 with, you know, of of course every year it kind of goes a little bit higher just because of the cost,

AGENT05:35pm

Mhm

HOMEOWNER05:35pm

but she's even like this the past 3 months she's averaging 23 cents a kilowatt hour. Uh oh, I don't know if that's the right term, but it's 23 cents per whatever however they, they calculate.

AGENT05:35pm

Gotcha,

HOMEOWNER05:35pm

AGENT05:35pm

gotcha. Yeah. Cause it depends

HOMEOWNER05:35pm

AGENT05:35pm

on the time of day as well, like what she uses.

HOMEOWNER05:35pm

right,

AGENT05:35pm

So like

HOMEOWNER05:35pm

and

AGENT05:35pm

if she uses

HOMEOWNER05:35pm

right.

AGENT05:35pm

early morning, that's probably what, 20 cents and then middle of the day is probably that 23 and then the peak is like

HOMEOWNER05:35pm

Uh,

AGENT05:35pm

30,

HOMEOWNER05:35pm

for

AGENT05:35pm

35.

HOMEOWNER05:35pm

yeah, yeah, I don't remember exactly, but yeah, it's, it's just averages out. I just look at how much you used for the day or for the month divided by the price of the what they charge her. So I just don't think, you know because right now you're saying 2017 to 20 some cents.

AGENT05:36pm

Mhm

HOMEOWNER05:36pm

is there and then I, I think you mentioned that it's not gonna go up.

AGENT05:36pm

Correct. It gets

HOMEOWNER05:36pm

after

AGENT05:36pm

locked like that, but it depends on the size of the system. So like, if she were to get a smaller system, right, because it depends on how much she's using for the entire year. Um,

HOMEOWNER05:36pm

right

AGENT05:36pm

then she can get locked in at a lower price per kilowatt, right? Because now that system's not uh bigger, she's using way less energy and so like, it, it really all depends on the size of the system. It's hard to give numbers out when I'm not looking at the bill and seeing exactly how much she's currently using. But that's why I say it's, it's at least worth having the consultation to see if it, she can definitely see the savings from that point. You know, just to, just to have a peace of mind as well, especially with these rate increases. I mean, you're well aware of them as well. We talked about it yesterday.

HOMEOWNER05:36pm

Yeah, I just, I'm not, I'm not too keen on the 25 year.

AGENT05:36pm

Mhm.

HOMEOWNER05:36pm

I guess lease or or term maybe not a lease but the term.

AGENT05:37pm

OK. I mean, there are other options for homeowners. I know there's a new one rolling out that keeps you locked in, like locked in and fixed without the bill ever going up. Uh, their newer programs rolling out. We're actually learning about them. We actually learned about them this week, so we're advising homeowners of them this following week. If that's something you wanna look into as well. Our energy consultant can actually talk to you guys about that because from what we're hearing, these programs are gonna be a lot better for the homeowners because it acts almost as like a, like uh owning the system as soon as that 5 years is up, but it that price would always stay fixed for that duration. Like it would all like at that point. Does that make

HOMEOWNER05:37pm

and

AGENT05:37pm

a little

HOMEOWNER05:37pm

that

AGENT05:37pm

sense?

HOMEOWNER05:37pm

yeah, and then during, OK, just going back to the, during the 25 year

AGENT05:37pm

Mhm.

HOMEOWNER05:37pm

term. if let's say the uh you know, the, the, I don't know the name of it, but the, the

AGENT05:37pm

Mhm

HOMEOWNER05:37pm

piece that converts the power or however I,

AGENT05:37pm

Oh, the inverters

HOMEOWNER05:37pm

uh. yeah, if that goes out then we end up using the Southern California's Edison until it gets repaired, right?

AGENT05:38pm

Correct, yeah, so it,

HOMEOWNER05:38pm

Right

AGENT05:38pm

well, the inverters, they're each for each panel, right? So if one inverter goes out, that doesn't

HOMEOWNER05:38pm

OK, no,

AGENT05:38pm

mean

HOMEOWNER05:38pm

no,

AGENT05:38pm

your

HOMEOWNER05:38pm

then

AGENT05:38pm

whole

HOMEOWNER05:38pm

it's

AGENT05:38pm

system

HOMEOWNER05:38pm

not the

AGENT05:38pm

goes

HOMEOWNER05:38pm

inverter

AGENT05:38pm

up,

HOMEOWNER05:38pm

I'm

AGENT05:38pm

yes.

HOMEOWNER05:38pm

talking about. It's

AGENT05:38pm

HOMEOWNER05:38pm

the box that sits

AGENT05:38pm

Main

HOMEOWNER05:38pm

AGENT05:38pm

panel

HOMEOWNER05:38pm

the side

AGENT05:38pm

unit

HOMEOWNER05:38pm

of the house. The what

AGENT05:38pm

Main panel unit

HOMEOWNER05:38pm

Maybe, yeah

AGENT05:38pm

Yeah, that,

HOMEOWNER05:38pm

Uh,

AGENT05:38pm

that's the one that controls

HOMEOWNER05:38pm

AGENT05:38pm

the, or that's the one that brings in all that energy. So you're saying if your

HOMEOWNER05:38pm

yeah,

AGENT05:38pm

main

HOMEOWNER05:38pm

so if that goes

AGENT05:38pm

were

HOMEOWNER05:38pm

out,

AGENT05:38pm

to go up.

HOMEOWNER05:38pm

right, so if that goes out then we end up until it gets repaired, we end up having to um use Southern California's or Edison's power

AGENT05:38pm

Mhm

HOMEOWNER05:38pm

until it gets repaired, right?

AGENT05:38pm

Correct. Well, what I can tell you is if your main panel unit were to go out, not even California Edison can bring you power to your home cause your main power unit, right, is what helps turn on everything on your property. So if that were

HOMEOWNER05:38pm

No,

AGENT05:38pm

to go

HOMEOWNER05:38pm

AGENT05:38pm

out,

HOMEOWNER05:38pm

OK,

AGENT05:38pm

yeah, that, yeah.

HOMEOWNER05:38pm

it's then it's not that uh it's,

AGENT05:38pm

OK.

HOMEOWNER05:38pm

I don't know the name of it, but it's

AGENT05:38pm

It's,

HOMEOWNER05:39pm

and

AGENT05:39pm

it's

HOMEOWNER05:39pm

AGENT05:39pm

probably,

HOMEOWNER05:39pm

could be different cause

AGENT05:39pm

yeah, it's probably the system itself you're talking like if the solar system were to go out, correct?

HOMEOWNER05:39pm

yes,

AGENT05:39pm

Mhm

HOMEOWNER05:39pm

yeah, the, the panel that controls us that, again, I don't know the if it's what it's called, but at least in my house, I have to, like we're at some time and I don't know if having a battery changes things, but the so, so what happened with me is the solar panel, so that went out on me once.

AGENT05:39pm

HOMEOWNER05:39pm

um, and then, well, I have, I went to Tesla, so they, they went ahead and replaced it, but during the time that I was waiting for it to get replaced. pretty much Edison was providing all the power to me instead of solar. during the day

AGENT05:39pm

Correct,

HOMEOWNER05:39pm

AGENT05:39pm

yes, and yes.

HOMEOWNER05:39pm

Now, so if that part goes out, then we're gonna for, for this system. what do you guys how fast can you guys get to replace that?

AGENT05:39pm

Yeah, especially if it's something serious as you have no power from that system. We're out the next day. Uh, I can assure you that because there has been,

HOMEOWNER05:39pm

AGENT05:39pm

you know, some homeowners that reach out to us saying, hey,

HOMEOWNER05:40pm

uh.

AGENT05:40pm

uh, a panel or two of mine are out.

HOMEOWNER05:40pm

out

AGENT05:40pm

We're out the next day because we're acting as the new energy provider, essentially, right? Since that system's on top of your house and you're getting energy from that. We would need to respond to that right away. So we, we're out pretty much next day if anything the following day after that.

HOMEOWNER05:40pm

and then you guys are mon or maybe

AGENT05:40pm

Hm.

HOMEOWNER05:40pm

not you but whoever we end up doing the contract with is it are they monitoring the system or do we as the owners we have to call you guys.

AGENT05:40pm

Mhm

HOMEOWNER05:40pm

call

AGENT05:40pm

Yeah

HOMEOWNER05:40pm

them to have, you know, to report the issue.

AGENT05:40pm

Yeah, really good question. So, it does come with a monitoring app. So it's an application where you can check on a daily basis. So if you see something that is a little wrong with the system where you see that a panel's not pulling in energy, you would need to notify us right away so we can go out there and do that. Now, if we notice that the whole entire system's not working and there's nothing being reported, then that's when we'll probably, we'll reach out to you and be like, hey, um, is everything OK with your system? Have you got a checking bill or anything like that? But if it's something in regards to like, oh, you know, uh one of my paddles are a little bit off in production. Then, of course, that would be something the homeowner would need to check on their mobile app.

HOMEOWNER05:41pm

AGENT05:41pm

Mhm

HOMEOWNER05:41pm

I guess whenever those other plans come around, maybe you got you can reach out to me to see if those uh and then I guess I didn't really catch exactly what the new plans. It's just, yeah, I'm just not keen and that's why we didn't lease back then. It's just I don't care to be in a long term contract.

AGENT05:41pm

Gotcha.

HOMEOWNER05:41pm

and

AGENT05:41pm

Mhm. No,

HOMEOWNER05:41pm

because we

AGENT05:41pm

yeah, there

HOMEOWNER05:41pm

never know if we decide to needed to sell, that's gonna make things a bit harder to sell. um I, I'm sure again I don't know if it's how much

AGENT05:41pm

HOMEOWNER05:41pm

different it sounds like at least. I know it's a little bit different than a lease, but it's still, um, I don't, you know, if we decide to sell the buyer. is going to have to, I don't, does it automatically go to the buyer to the new

AGENT05:42pm

Mhm

HOMEOWNER05:42pm

buyer, or

AGENT05:42pm

Correct.

HOMEOWNER05:42pm

do they have

AGENT05:42pm

Automatically

HOMEOWNER05:42pm

to get, have so there's no like credit or anything. that needs to be checked

AGENT05:42pm

mm mm. Yeah, nothing like that with these newer programs with the power purchase agreements. They're not like the programs from the past. I know there was horror stories in the past where homeowners need to qualify not only for the home, but now for the solar, and they have to run their credit twice. It's nothing in regards to that with the power purchase agreement, you're, the, the savings that your mother is seeing, she can easily pass that on to the next homeowner and now the homeowner, it's kind of like calling into California to, you know how if you buy a new property, you need to call and be like, hey, I'm

HOMEOWNER05:42pm

Yeah.

AGENT05:42pm

the new homeowner, uh, here's my information. Uh, I'll, I'll be, uh, one making the payments now. Same exact

HOMEOWNER05:42pm

Now

AGENT05:42pm

thing with

HOMEOWNER05:42pm

what

AGENT05:42pm

the solar.

HOMEOWNER05:42pm

yeah, now what if we decide to or we wanna move it to one of our other properties.

AGENT05:42pm

Mm. Gotcha. That's a really good question. I actually don't get asked that a lot, but I'm glad that you did. So if you would want to move the solar, that home is tailored or that solar is tailored for that home, right? Because each home and their energy usage is different. So if you were to like own the system, by all means, you can take it down and take it with you. But we really don't recommend that for homeowners, because right, if you were to take that to a new property. It's not gonna compare to the same energy usage you had on the other property, right? Cause it depends on how big the home was, uh, right, the energy appliances that were in there for more energy efficient or not. So we always recommend homeowners if they were to get solar, if you wanted to move it, the only way you could is if you were to like purchase your cash or finance, but if it's part of a power purchase agreement, then of course it would stay on that property and that new homeowner just takes over it.

HOMEOWNER05:43pm

AGENT05:43pm

Mhm.

HOMEOWNER05:43pm

And then I guess another question is what if we later on we end up needing or we end up using I um I I guess example is I move in with my family over to this house.

AGENT05:44pm

Yeah, you,

HOMEOWNER05:44pm

and

AGENT05:44pm

you use more energy.

HOMEOWNER05:44pm

now we're using more electricity.

AGENT05:44pm

Mhm. Yeah, really good question. Well, that's something

HOMEOWNER05:44pm

and we

AGENT05:44pm

you

HOMEOWNER05:44pm

upgrade later?

AGENT05:44pm

yeah, I mean, that's definitely something that's in the, in the works for homeowners. So if they have existing systems, let's just say for instance if you get an electric vehicle or you do plan on adding a pool. We can definitely add to that system now, but I always like to recommend homeowners if you are looking into solar and if you any future plans of either adding to the property, getting an electric vehicle, maybe adding a jacuzzi or pool, something that draws a lot of power. You want to be pretty transparent with the energy consultant because what they can do is they can add future consumption in for you. So when you do make that switch, you won't get hit the second go from California Edison.

HOMEOWNER05:44pm

Yeah

AGENT05:44pm

Yeah, but

HOMEOWNER05:44pm

right

AGENT05:44pm

if, let's just say for instance, something were to come up that, oh, a family member needs to move in, it's an emergency and you didn't see it coming, then of course we can add to that system as well.

HOMEOWNER05:45pm

yeah, and those other plans that you were mentioning,

AGENT05:45pm

Mhm.

HOMEOWNER05:45pm

is that something that's coming out soon or it's already

AGENT05:45pm

Yeah,

HOMEOWNER05:45pm

out or?

AGENT05:45pm

no, it's already out. Uh, we're just, uh, uh implementing it for homeowners this upcoming week so that's something that my energy consultant can actually talk to you guys about as well. Um, if you have some availability, uh, I know they will be in the area in the later part of the week, uh, for you guys. So if you have

HOMEOWNER05:45pm

Yeah,

AGENT05:45pm

some

HOMEOWNER05:45pm

AGENT05:45pm

time,

HOMEOWNER05:45pm

just, I

AGENT05:45pm

mhm.

HOMEOWNER05:45pm

honestly don't care to talk to someone in person. I prefer to do my research and then come up with questions and then get answered because the thing with in person it's

AGENT05:45pm

mhm

HOMEOWNER05:45pm

again I've, I've, I've been through this. They're really pushing on getting and getting in, getting in, uh, it, it just I'd rather not. I'd rather

AGENT05:45pm

Sure

HOMEOWNER05:45pm

just if you guys have a a package or something, you know,

AGENT05:45pm

Mhm

HOMEOWNER05:45pm

like you did give me the link. I kind of did look into it uh yesterday. and uh kind of just seeing what the difference is between the, the a lease and this one, but

AGENT05:46pm

Yeah,

HOMEOWNER05:46pm

um.

AGENT05:46pm

I mean, if you like as well, we don't necessarily have to meet in person. If you wanna do like let's just say a Zoom call to where they can go over all that with you and answer any other additional questions and any any other links to you. They can do that as well. That's, that's not an issue. The only reason why, of course, we would want to do the in-person consultation it's because they do check the main panel unit and take some exterior photos of the roof just to make sure that the property is good to go. But if a Zoom consultation works for you, we can definitely do that as well to where they can just sit there, answer any questions you may have, and then, you know, provide to you the information that you need.

HOMEOWNER05:46pm

OK, and then the, I guess to get the actual amount. or in the the I guess the per kilowatt hour

AGENT05:46pm

Mhm.

HOMEOWNER05:46pm

price. You guys would have to know exactly what size of uh system we're gonna

AGENT05:46pm

Correct, yes.

HOMEOWNER05:46pm

be getting.

AGENT05:46pm

So what we'll need is just page 3 of your mother's utility bill. That shows a bar graph, that bar graph shows her annual usage for the entire year, right? So her high months, her low months, everything in between, and what we do is we calculate that to see how much energy she uses, and then based on how much energy she uses, that would be the correct system size that we give her. So that's why, you know, if you want to do that Zoom consultation as well, they can go over all that with you and show you the breakdown on how it works.

HOMEOWNER05:47pm

OK, and then you, you said that you guys offer a purchase.

AGENT05:47pm

Correct. Yes, there's a

HOMEOWNER05:47pm

AGENT05:47pm

finance options as well as cash options. So if either one works for you guys in that regard, they literally break down each program and see which one works best for, you know, in

HOMEOWNER05:47pm

now

AGENT05:47pm

your mother's

HOMEOWNER05:47pm

is there,

AGENT05:47pm

situation.

HOMEOWNER05:47pm

do you know, is there a price difference of cash or finance?

AGENT05:47pm

Um, no,

HOMEOWNER05:47pm

AGENT05:47pm

not that I know of. I know with finance, it's traditionally like, you know, financing a vehicle, so there might be um uh an interest on it in regards to the cash, it might be

HOMEOWNER05:47pm

well,

AGENT05:47pm

a little

HOMEOWNER05:47pm

yeah,

AGENT05:47pm

bit cheaper,

HOMEOWNER05:47pm

yeah, yeah,

AGENT05:47pm

but

HOMEOWNER05:47pm

for sure,

AGENT05:47pm

yeah.

HOMEOWNER05:47pm

yeah, for sure with the loan. I'm just looking

AGENT05:47pm

yeah

HOMEOWNER05:47pm

at like I guess out the door price type of thing.

AGENT05:48pm

HOMEOWNER05:48pm

AGENT05:48pm

no, out the door traditionally, it's the same exact thing as the cash option. It's just, of course, if you were to finance it, then it has that interest on it.

HOMEOWNER05:48pm

OK, yeah, because I think again, I, I, I don't, I don't really care for that long term

AGENT05:48pm

Mhm.

HOMEOWNER05:48pm

contract. So,

AGENT05:48pm

OK. Yeah,

HOMEOWNER05:48pm

AGENT05:48pm

HOMEOWNER05:48pm

you

AGENT05:48pm

mean, that's

HOMEOWNER05:48pm

wanna,

AGENT05:48pm

definitely

HOMEOWNER05:48pm

yeah,

AGENT05:48pm

something

HOMEOWNER05:48pm

we can, we can set something up for maybe a a Zoom call just to kinda what is well I guess, uh, yeah, I can provide like the, the, the annual cost and how much it would be

AGENT05:48pm

Mhm

HOMEOWNER05:48pm

as a for a purchase.

AGENT05:48pm

Of course, yeah, I mean, we could definitely do something like that. The only thing we would need prior to the Zoom consultation, it would actually be your mother's energy bill. So if you have that, we would need page one and page 3 of her latest utility bill because that would give us a better indication of what size system she needs and then that's what our energy consultant can actually go over the different options for you.

HOMEOWNER05:48pm

OK, yeah, I can provide that page one, oops, let me get my notes here. page one and page 3.

AGENT05:49pm

Mhm

HOMEOWNER05:49pm

OK, yeah, I can provide that and then yeah, I, I can also take a picture of her, of her panel.

AGENT05:49pm

Perfect. Yeah, that would work out great. And then uh what I can do for you is I can actually set that up for you tentatively if next week works best for you, like on the either a Wednesday or a Thursday in the afternoons or mornings. We do have that time slot available so I can send that Zoom link

HOMEOWNER05:49pm

that

AGENT05:49pm

over and you can meet with the consultant.

HOMEOWNER05:49pm

OK, yeah, and then I know, I know the roof is fairly I guess new because it was, she had it done. 2020,

AGENT05:49pm

Oh, OK.

HOMEOWNER05:49pm

a few years ago, so it's not, so

AGENT05:49pm

Gotcha.

HOMEOWNER05:49pm

I don't have any issues with the roof. uh, as in like, you know, um. yeah, it should be fairly new so. we're good with that

AGENT05:49pm

Perfect. Yeah, as long as you're able to send uh page 1, page 3, and the picture of that main panel unit. I can definitely go ahead and set up that Zoom call and then we can go ahead and uh uh help you out with either the cash option, finance, or, or the power purchase agreement, whichever one you wanna look into, whichever one makes more sense, they can break that all down for you.

HOMEOWNER05:50pm

Yeah, OK, and then,

AGENT05:50pm

Mhm.

HOMEOWNER05:50pm

uh, yeah, so just do you want me to text you that information?

AGENT05:50pm

Uh, yes, yeah,

HOMEOWNER05:50pm

AGENT05:50pm

yeah, you can actually send it to this number here, the number I sent you the link to, uh, you can send me all

HOMEOWNER05:50pm

yeah

AGENT05:50pm

that and then what I can do in the meantime, I can tentatively set this for you. Would next week like around Wednesday or Thursday be good for you?

HOMEOWNER05:50pm

yeah, I think well let me, the one that should be uh good for me. Let me see. Well, no, actually my wife has a account I don't have that.

AGENT05:50pm

Mhm

HOMEOWNER05:50pm

so I think Wednesday should be fine.

AGENT05:50pm

Gotcha. And then does the morning or afternoon work better for you, Mr. Garcia?

HOMEOWNER05:50pm

because he probably just I guess can we do like uh more of an evening call?

AGENT05:50pm

Evening? Yeah, of course. So like uh around this time

HOMEOWNER05:50pm

AGENT05:50pm

good, like 5:30, 6.

HOMEOWNER05:51pm

Uh, well, I normally today actually I got off a little bit early. I'm usually I should be available between 6:30, I guess maybe we can do 7.

AGENT05:51pm

Yeah, 7 is perfect because 7's the last uh time slot we do have for that day. So I can do 7.

HOMEOWNER05:51pm

OK.

AGENT05:51pm

So I'll tentatively

HOMEOWNER05:51pm

yeah

AGENT05:51pm

set it for you for Wednesday at 7. Once you send me page 1, page 3, and that main panel unit, I can go ahead and call and confirm to make sure it's all set up.

HOMEOWNER05:51pm

AGENT05:51pm

Uh, but yeah, other than that, I, I can, uh, send you a text message just letting you know you're technically set for Wednesday at 7, and once we receive that, you'll be all set, OK?

HOMEOWNER05:51pm

OK, we can do that. All right, thanks.

AGENT05:51pm

Awesome. Sounds good, Mr. Garcia. Well, it was a pleasure speaking with you again. I'm, I'm happy I'm able to answer all your questions and then the consultant, of course, will be with you, but once you send all that over, we can go ahead and uh confirm for Wednesday at 7.

HOMEOWNER05:51pm

Yeah, all right, thanks

AGENT05:51pm

Sounds good. You have a great, uh, day, Mr. Garcia and enjoy your weekend.

HOMEOWNER05:51pm

All right you too thanks

AGENT05:51pm

Mhm.

HOMEOWNER05:51pm

bye

AGENT05:51pm

Bye-bye.

RecordingREc8b72fc102f10a4b15011696a6f079c3 ↗

Parisa Baqi

BOOKEDMEDIUM

#13154Jul 18, 2025 88 exchangesobjection at 2:04stage Hot Prospect

Listen forAdam reframes the sale as the REASON to proceed — savings until the sale, transferability after, higher resale value.

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER1:58

Yeah, but the, the problem is here that um, I we reach. I mean, I reach them to show the company before and

AGENT10:25am

Uh-huh.

HOMEOWNER2:04

I am actually being on a review um planning to sell this house. So I'm not

AGENT1:58

Yeah.

HOMEOWNER1:58

Yeah.

AGENT2:14

Yeah, absolutely. And and let me ask you this, right? So

HOMEOWNER2:24

Um, probably in the next, uh, 6 months.

AGENT2:46

The next 6 months or so. Okay. Well the way that you can actually benefit with this program is you'd be a perfect fit for simply because 1 there's no initial investment you're making so you're not taking a loan out for it. What it's designed for you to do is if you're planning to sell, it'll help you save money from day, 1 up. Until that time, comes that you do look to sell.

HOMEOWNER1:58

Yeah.

AGENT3:05

Exactly. So that's what this program will allow you to do. The reason that is, is because now you're going to be lowering the utility costs for the next homeowner, which is going to help, raise the value of the property, which will now allow you to sell it for more.

HOMEOWNER3:41

So, how does that work?

···

AGENT10:23am

Hi, Miss Baki.

HOMEOWNER10:23am

Hello.

AGENT0:13

Hi. My name is Adam. I'm calling because I believe you spoke with a team member of mine yesterday. In regards to the new energy program. How's your day going?

HOMEOWNER0:19

Um it's going well, thank you for asking. Um how about you?

AGENT0:28

Good good. Thank you. Um, I'm actually just calling because you were supposed to receive a notice in the mail about the recent wildfires. Did you happen to get that 1 yet?

HOMEOWNER0:38

I'm not sure I just get too many emails and I really don't catch up with all of that. Maybe, maybe not.

AGENT0:59

No, absolutely. I'm the same way, I, I don't blame you. I'm actually just, uh, I'm calling because the within that notice, it's stating that the utility companies are raising the rates by 22% just to recoup from the damages of those fires. Now, all that really means is your power bill is going to be going up. But do you recall like how much you paid on your latest power bill?

HOMEOWNER1:06

All right, pay a lot because I have a electric car and I have a pool. So

AGENT1:17

Gotcha. Now, that that will definitely do it to you. I'll tell you that. Okay. I mean if you had to put a dollar amount, would you say that it's over like 200, you know, 300 anything.

HOMEOWNER1:18

Oh, it's so bad 400.

AGENT1:48

Over 400. Wow, okay, well, I mean again that's a really high Bill ultimately that's why we're reaching reaching out what it is. We're doing right now is we're helping homeowners here in the area qualify for this new government endorsed solar program where, you know, longer have to take a loan out or come out of pocket to get solar. It's just designed for you to eliminate that high bill that you're paying and swap it out for a cheaper monthly. Bill. The thing is you would have to qualify. That's exactly why we're reaching out. Does that make sense?

HOMEOWNER1:58

Yeah, but the, the problem is here that um, I we reach. I mean, I reach them to show the company before and

AGENT10:25am

Uh-huh.

HOMEOWNER2:04

I am actually being on a review um planning to sell this house. So I'm not

AGENT1:58

Yeah.

HOMEOWNER1:58

Yeah.

AGENT2:14

Yeah, absolutely. And and let me ask you this, right? So

HOMEOWNER2:24

Um, probably in the next, uh, 6 months.

AGENT2:46

HOMEOWNER1:58

Yeah.

AGENT3:05

HOMEOWNER3:41

So, how does that work?

AGENT3:47

so the way that it works is basically what we do is we help schedule you a better day and time where

HOMEOWNER4:11

So, let me ask you this question, because we are right by the golf course.

AGENT0:38

Sure.

HOMEOWNER1:58

Yeah.

AGENT10:28am

um, but

HOMEOWNER5:48

Um yeah, I I don't know. So how does this program work? You said you don't have to get alone like get qualified the government something. How does that work?

AGENT5:57

Yeah yeah, great question. So the way that it works is super simple. So you know how you pay every single month to I believe it's Edison. Is that correct?

HOMEOWNER5:58

That is correct.

AGENT6:19

Okay, so it it would be exactly what you're doing with Edison. The only difference now is instead of you paying them at a higher cost that bill will now be eliminated and swapped out for a cheaper monthly solar Bill. The thing is, you would have to qualify for it and my job is to verify a few details just to make sure that you'd be a good fit for that. So, like, for example,

HOMEOWNER1:58

Yeah.

AGENT6:33

Okay, great. And as far as the actual, like condition of the roof, is there any leaks on that? Is there any damages on that?

HOMEOWNER0:28

No.

AGENT6:44

Okay. And since these programs are government endorsed, you do need to have a standing credit score of 650 or higher. If you feel like you'd meet that requirement,

HOMEOWNER6:51

I'm sorry. I I was paying, I think give me 1 second because I'm actually working. Um,

AGENT6:52

Yeah, no worries. No worries.

HOMEOWNER6:55

Okay, I didn't pay attention that. You said, go ahead.

AGENT6:19

Okay, so

HOMEOWNER0:59

so,

AGENT0:59

so,

HOMEOWNER7:09

Oh yeah, of course.

AGENT7:18

Okay, that's not a problem and then it's just to make sure that you would be getting a lot of sunlight exposure on the roof. And from what I see, it seems like you guys do. Um,

HOMEOWNER7:24

Here at the golf course, I don't know.

AGENT7:56

No. Yeah, I I totally hear you on that. And and I can see here, but it is very interesting because I'm looking around and around the whole block, a lot of people do actually have solar and from what I'm looking at, they have it in the back which is very interesting. But um, okay. I mean ultimately uh Miss Baki. Well my job is to do is really again just to help you find a better day and time where we can have a consultant break. All of this information down for you. That way you can see if this is even something you can, you know, get approved for to help you cut down on that power bill in the meantime up until that time, comes that you plan to sell.

HOMEOWNER10:31am

enough at 2 p.m.

AGENT8:21

Usually, after 2:00 p.m. Okay, let me double check here for you. Now, after as far as after 2:00 p.m. goes, I do see here that we have a, would you have some availability, maybe tomorrow at 2 p.m.

HOMEOWNER8:27

Oh no, no. So we can go, maybe I'm out and

AGENT8:34

No. Absolutely that's not a problem. Not a problem. I do see here that we have Monday open at 3:00 if after 2 works for you.

HOMEOWNER8:48

No Monday, I have. All right. Something on my schedule. I cannot do Monday either. Um Tuesday uh no.

AGENT8:53

Yeah, Tuesday looks open from what I'm seeing right now.

HOMEOWNER9:06

Um, yeah, Tuesday. And I got to say 300 p.m.

AGENT0:38

Sure.

HOMEOWNER0:59

like,

AGENT9:16

I see here, you mentioned Tuesday. After 3, what I do have here is I do have 4 open if that works for you.

HOMEOWNER1:58

Yeah.

AGENT9:29

So then what I'll do for you then is I'll schedule you in for Tuesday, at 4 p.m. Now, the only thing we would really need present. There is just a power bill. Do you do that 1 online, or do you do it by mail?

HOMEOWNER9:29

Online.

AGENT9:55

Okay, so I'm actually going to send you a confirmation text letter and, you know, it's set for Tuesday at 4:00. If what you can do for me is since you do the bill online, if you can just send a bar, grab Port screenshot of the bar graph portion of the bill, I believe it's on page 3. That's what's going to help us determine how you can cut down on that power bill. And, you know, see how much you can save with the program, right? So if you can send that over, that'll be great.

HOMEOWNER10:04

There's something comes up that I want to cancel it. Um so I called how did I do that?

AGENT10:15

So we're going to be in contact through here on text, and we also have to send you a confirmation text, letting you know that the console will be on the way. So that's how we can be in contact as well.

HOMEOWNER0:28

Good.

AGENT10:37

Okay. And then lastly of course, right I just want to make sure that I'm putting you down here for Tuesday at 4 pm. I do want to make sure that that would be the best possible time for you just because we do work as a first come first serve appointment basis, right? So any homeowner that doesn't meet takes advantage of another homeowner that could. So I do want to make sure Tuesday, at 4 works best for you.

HOMEOWNER10:34am

Down, I'm sorry.

AGENT10:34am

Oh, no worries.

HOMEOWNER10:47

My son is homework, you know, the volume.

AGENT11:09

No worries. Yeah, no, absolutely. So all I was saying was I do want to make sure. Alright since we're all set for Tuesday at 4 pm, we do work as a first come for several appointment bases. So any homeowner that doesn't meet takes advantage of another homeowner that could. So I do want to make sure that that time just works best for you.

HOMEOWNER11:11

Yes, right now. Yes.

AGENT11:24

Okay, absolutely. And what I'm going to do right now for you then is I'll go ahead and send you that confirmation text that, you know, it's set and um we'll go from there. And if you can give me a like or a thumbs up on the message, that'll be great.

HOMEOWNER11:34

So it would this be a uh like come like you guys would send someone here or it would be just an online or phone call? Um

AGENT11:41

So, so we would be sending a consultant there. And if you'd like, I can also send you the name of the consultant that way you're aware of, who would be coming by?

HOMEOWNER11:47

Yeah, it sounds good. So, uh, for this there is no charge or anything.

AGENT11:50

Correct. It's just a cut down of your power bill.

HOMEOWNER11:58

No, no, I'm talking about the consultation, you know, doing all this first there.

AGENT12:15

Oh no. Yeah, there's there's no charge for the consultation, so the so on Tuesday. At 4:00 the consultant will go by uh, his name is Basho. He's going to sit down with you break down the entire program and answer any questions that you have. And since it is about 4 days out, I'll still also make sure to call you that day. Just to give you that. Reminder that he's on the way.

HOMEOWNER12:19

okay, so once we come

AGENT12:42

So what's going to happen is he's going to present you, the quote. He's going to answer any questions that you have and ultimately, if you can qualify, they would just do that. Soft credit check. So it's not a hard inquiry or anything. It's just to make sure that you qualify in terms of

HOMEOWNER12:52

Okay. So what is the qualification? Like? What do you mean? Do you have to have like an income like certain

AGENT0:28

No.

HOMEOWNER12:57

Um, what what is it? Exactly.

AGENT13:11

So yeah, so just so you just so, do you know, the way that works? It's not in regards to income anymore, it was just in regards to making sure that you have a sending credit, uh, credit score of 650 or higher. And then also being the homeowner on title

HOMEOWNER10:36am

Got you, okay.

AGENT13:27

Yeah, so again right on on Tuesday, at 4, he'll he'll come by and break that down for you. And then, as well, since it is a couple days out, I'll still reach out to you on Monday, just to give you that reminder cuz I know obviously the weekend goes by and you know, things come up. So

HOMEOWNER13:31

Sounds good. All right. Thank you.

AGENT13:38

Sounds good then, uh, I'll go ahead and send that text right now. Again if you can just give me a like on the message or a thumbs up that way. I know you got it, that'll be great.

HOMEOWNER10:37am

Awesome. Okay.

AGENT13:42

Thank you, sounds good. Then we look forward to seeing you Tuesday at 4.

HOMEOWNER10:37am

Thank you. Bye.

RecordingRE04606d3487b24ebce24453a4c0b0edee ↗

Frank Chimienti

BOOKEDMEDIUM

#19296May 5, 2026 156 exchangesobjection at 3:47stage Cancelled

Listen forPresses past the first answer — 'what about 5 years, 6 years?'

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER4:03

Mhm

AGENT3:44

that um predictability. That way you know exactly how much you're gonna be paying. Um, but yeah, that's how this one won't work.

HOMEOWNER3:47

Is it transferable if I sell the home?

AGENT3:52

Yeah, correct. So, with these newer programs, if you were to even sell within a year, maybe two, you are able to fully transfer it over. And the homeowners would then take

HOMEOWNER0:17

AGENT3:58

advantage of your savings.

HOMEOWNER4:03

Mhm. What about if it was 5 years or something like that, 6

AGENT1:48

Yeah,

HOMEOWNER3:26

years.

AGENT09:32am

same way, like,

HOMEOWNER4:06

That's still, same thing,

AGENT1:48

yeah,

HOMEOWNER7:27

huh?

AGENT4:16

cause the, the main thing is just that you would be saving from day one and then when whenever you do plan to sell, you would be transferring those exact savings to the next homeowner.

···

HOMEOWNER09:28am

Hello

AGENT0:07

Hey, good morning, Frank.

HOMEOWNER0:17

Yes

AGENT0:17

How's it going, Frank? My name is Adam. Uh, I believe you spoke to a team member of mine yesterday in regards to the new energy program. How's your day going?

HOMEOWNER0:07

Good

AGENT0:31

Great. The reason I'm, the reason I'm calling is because there was a letter you should have received in the mail about the 2026 billing structure changes. I'm not sure if you got the chance to read about that one yet or heard anything about it?

HOMEOWNER0:37

Uh, for energy, for like uh Edison billing or, or what's

AGENT1:48

Yeah,

HOMEOWNER0:31

that?

AGENT0:45

so, essentially, right, Edison they sent out a letter that they're gonna be hiking up the rates just to maintain the power grid. Uh, unfortunately,

HOMEOWNER4:03

Mhm

AGENT0:49

what that in reality means is that your power bill's gonna go up. But by chance, do you know like how much you paid on the most recent power bill?

HOMEOWNER1:01

It's about $200 a month. But see, I have my shop and my house hooked together.

AGENT09:29am

Gotcha.

HOMEOWNER1:12

Uh, I have, uh, a workshop down below and it's uh, I have a welder and whatnot in there and uh electrical

AGENT2:43

Oh.

HOMEOWNER1:14

equipment. So it's,

AGENT2:43

HOMEOWNER1:26

you know, I split the difference. It used to be on average before I put the shop in probably about $70 to $80 a month, you know. But now it's when up quite a bit more with the shop.

AGENT1:48

Sure. OK. Yeah, no worries. I mean, obviously, right, the, the main reason we're calling is just because with the, the increases that are going on, we're helping homeowners in the area right now, potentially just take advantage and qualify for these newer government endorsed solar programs where you no longer have to come out of pocket to get solar. You literally just do what you're doing with medicine, except

HOMEOWNER0:17

AGENT1:53

your medicine bill would now be eliminated and just swapped out for a cheaper solar bill.

HOMEOWNER2:00

Well, see, I had uh solar when I lived in the valley up north by Visalia

AGENT0:31

Sure

HOMEOWNER2:21

and uh it was uh it was almost cheaper for me to be on, but see, I was buying. the solar panels and the buying the equipment and all that, and I didn't get any tax breaks and the true upcharge came out to be more than what I was paying on just having electricity, you know.

AGENT2:35

Sure. OK. And, and I mean, if you don't mind me asking, how long ago was that that you had solar on the, on the other property?

HOMEOWNER2:43

Oh, I moved here, uh, where I'm at now in 18, so it was, but I had it put in in probably 10, 2010.

AGENT2:55

OK. Well, the, the reason why we're reaching out, right, is because right now there's newer programs that have been onboarded where. it's now designed for you one to not have to take out a loan to get solar. And

HOMEOWNER4:03

Mhm

AGENT3:22

22 for you to eliminate the Edison bill that you're paying and you would now be paying a bill that's anywhere between 30 to 40% cheaper. So what, whatever it is you're paying right now, it would be 30 to 40% cheaper than that, and that would be locked and fixed, then that would be your monthly payment now. So that's ultimately why we're reaching out because homeowners are taking advantage of cutting down on the bill without having to, you know, essentially

HOMEOWNER4:03

Mhm.

AGENT3:23

cut out of pocket for it.

HOMEOWNER3:26

And how many years does it take to pay it off?

AGENT3:37

So there, there is an agreement in place, right? For example, there is a 25 year agreement in place to protect you from inflation and to give you

HOMEOWNER4:03

Mhm

AGENT3:44

that um predictability. That way you know exactly how much you're gonna be paying. Um, but yeah, that's how this one won't work.

HOMEOWNER3:47

Is it transferable if I sell the home?

AGENT3:52

Yeah, correct. So, with these newer programs, if you were to even sell within a year, maybe two, you are able to fully transfer it over. And the homeowners would then take

HOMEOWNER0:17

AGENT3:58

advantage of your savings.

HOMEOWNER4:03

Mhm. What about if it was 5 years or something like that, 6

AGENT1:48

Yeah,

HOMEOWNER3:26

years.

AGENT09:32am

same way, like,

HOMEOWNER4:06

That's still, same thing,

AGENT1:48

yeah,

HOMEOWNER7:27

huh?

AGENT4:16

cause the, the main thing is just that you would be saving from day one and then when whenever you do plan to sell, you would be transferring those exact savings to the next homeowner.

HOMEOWNER09:32am

Mhm, mhm.

AGENT4:34

But the thing is, right, like as good as how like these new programs may sound, uh, unfortunately, not everyone can qualify for it. Ultimately, right, our job is just to ask you a couple questions to see uh if you're a good fit for how these new programs work. And if you are,

HOMEOWNER4:03

Mhm.

AGENT4:37

you can cut down on the bill anywhere between 30 to 40%. Um, I mean, but for example, I mean, uh, are you the homeowner on title here on Lakeview Drive?

HOMEOWNER09:32am

Mhm. Yes.

AGENT4:50

OK. Is there anyone else like on the title with you, maybe like a spouse,

HOMEOWNER09:32am

Yeah, my

AGENT0:17

your

HOMEOWNER09:32am

wife,

AGENT0:37

what?

HOMEOWNER09:32am

my wife,

AGENT2:43

Oh.

HOMEOWNER09:32am

and spouse.

AGENT4:59

awesome. And as far as like the condition on the property of the roof, like, is there any leaks you're aware of, any damages?

HOMEOWNER5:05

No, no, and I would put it on my shop roof rather than the house roof.

AGENT5:15

Sure. I mean, that, I know that that's something that we have been able to help homeowners with. Um, if you don't mind me asking, as far as like the shop's roof. Uh, is that,

HOMEOWNER1:01

It's

AGENT0:17

HOMEOWNER5:17

a metal, it's a metal roof.

AGENT0:17

HOMEOWNER5:20

It's a metal shop

AGENT5:20

OK. It's a metal shop. Now, as far as that goes, would you say that you would be able to fit a minimum of 8 panels on it.

HOMEOWNER5:33

Oh, the shop is 3000 square foot shop.

AGENT5:35

OK, so it's a pretty big shop.

HOMEOWNER1:48

Yeah,

AGENT0:17

OK.

HOMEOWNER5:46

and it's direct and no trees on both sides, and it faces north to south, so I get morning sun and afternoon sun on it all the time.

AGENT2:35

OK. And

HOMEOWNER5:53

So, the house has trees all up around here and it wouldn't be good. You know, I had that issue with my other places. You know, I've had trees and it, it would block some of the solar panels and then I'd have to have them. They came and put more panels up because it wasn't producing enough.

AGENT6:05

Yeah, that makes a lot of sense.

HOMEOWNER0:31

So.

AGENT09:34am

I mean, how

HOMEOWNER4:03

mhm

AGENT6:12

about the, so the shop itself, which is, is that like a, like the roof itself like permitted?

HOMEOWNER2:43

AGENT0:17

OK.

HOMEOWNER1:48

yeah

AGENT6:17

Well, since you mentioned that

HOMEOWNER6:25

It has a, it, it has a, a snow load factor, everything engineered. I mean, it's first class.

AGENT6:31

OK, no worries. I mean, so in this situation now, since you mentioned that it's a, it's a metal roof. There is actually another

HOMEOWNER4:03

Mhm

AGENT6:40

option that we have cause um there is a newer program that's being on boarded that works very similar to the one that I just uh explained to you. But with, with this newer option that's being onboarded now, um, you, you are able to now like install on metal roofs just because um in the past it was a little bit more difficult. These are things that the energy consult can actually break down to you that way you can better understanding. Um, but now you are able

HOMEOWNER4:03

Mhm.

AGENT6:59

to install metal roofs. So these are things we can make sure to break down for you.

HOMEOWNER09:35am

Mhm mhm

AGENT7:16

Now, the main, the main qualification, Frank, uh, is the most important one. It's just to make sure that since these programs are government endorsed, you would need to have a standing credit score of above 670. Do you feel like you'd meet that requirement?

HOMEOWNER0:17

I believe

AGENT0:17

OK.

HOMEOWNER0:31

AGENT7:21

Are you like on time with all your payments, like you, you're not really.

HOMEOWNER7:27

Oh yeah, yeah, no, never behind on homeowners, uh, uh, payment, nothing,

AGENT4:59

Awesome.

HOMEOWNER0:53

you know.

AGENT7:35

OK. I mean, based on the information you gave me, it looks like potentially you could be a good fit for this program. Um, ultimately, right,

HOMEOWNER4:03

Mhm

AGENT7:48

our job is super simple. It's really just to help you find a different day where you have a spare 30 to 45 minutes where we can have an energy consultant break this down for you, uh, in a 30-minute in-home consultation and assessment. They'll show you a savings

HOMEOWNER0:17

AGENT7:52

report, answer any questions or concerns you have and then show you how you can take advantage

HOMEOWNER0:17

OK.

AGENT8:00

of this newer program out, um, as far as like your availability for something like that are usually more free and like the morning times or in the afternoons

HOMEOWNER8:04

I would say probably afternoon would be

AGENT0:17

OK.

HOMEOWNER0:07

good,

AGENT0:17

HOMEOWNER0:17

you

AGENT0:31

that

HOMEOWNER0:53

know.

AGENT8:09

looking afternoon like uh 3 o'clock, a 2 o'clock, anything like that?

HOMEOWNER8:13

I would say between 1 and 2.

AGENT8:24

OK. Cause if that is something that around the time slot that you are available, I do see that uh specifically in the area, we do have energy consultants there tomorrow at one. Would maybe tomorrow at one

HOMEOWNER0:31

No,

AGENT1:12

work?

HOMEOWNER8:32

tomorrow won't work cause I have a doctor's appointment in town at 3:30, so that would be too, which it would be too tight

AGENT09:36am

Oh, OK.

HOMEOWNER2:21

for me.

AGENT8:37

No worries. Let me double check it cause I do also see we have Thursday.

HOMEOWNER8:37

Thursday

AGENT0:17

OK,

HOMEOWNER8:50

would do

AGENT8:50

Thursday would do. Not a problem then. So what I can do for you then is I can pencil you in for Thursday at 1. The only thing we would need present, right, is just the power bill. Do you do that one online or do you do that by mail?

HOMEOWNER8:56

I do it by mail. Well, actually, I, I have it here. I have the power bill for last month.

AGENT9:04

OK, what I'm actually gonna do is I'm gonna send you a text message letting you know it's actually set. So it'll say that that this time slot is set for Thursday at 1.

HOMEOWNER4:03

Mhm

AGENT9:14

right there is where if you, since you have the power belt, if you have a screenshot of just the bar graph portion of the actual bill, we can actually drop the savings report beforehand and just come by prepared, um, so if you can either have it present there or if you could just send a screenshot of it, that'll be great.

HOMEOWNER9:26

OK, let's see here

AGENT9:39

And then let me see. So then what I'm actually gonna do for you right now, Frank, is I'm gonna be sending you this text letting you know it's it. If you can do me the one favor of just giving me a like or thumbs up on the message that I send you, that'll be perfect.

HOMEOWNER9:41

OK, you just send it

AGENT1:48

Yeah,

HOMEOWNER1:48

right now?

AGENT0:07

HOMEOWNER09:37am

Hold

AGENT1:48

yeah,

HOMEOWNER0:31

on.

AGENT9:47

I haven't sent it yet. I will send it right after this call. You could expect it in about 5 minutes.

HOMEOWNER0:17

AGENT9:56

All righty. Well, it was great speaking with you, Frank. I'll go ahead and send that text to you shortly and uh we look forward to meeting with you Thursday at 1. Take care.

HOMEOWNER0:17

OK.

AGENT09:38am

Bye.

HOMEOWNER4:03

Mhm

RecordingREc442a0c161afe468087bf53cfa37ca95 ↗

Daniel Okonsky

BOOKEDMEDIUM

#21229Jul 15 96 exchangesobjection at 12:10 pm

Listen forThe cleanest form of the question. Asked plainly, answered plainly.

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER12:10pm

No. So, who owns the equipment?

AGENT12:10pm

Yeah, so that would be the solar company with this specific program.

HOMEOWNER12:10pm

OK, what happen if I sell my house?

AGENT12:10pm

Yeah, good question. So let's say you plan to sell within the next year, whatever the case may be, uh, it's fully transferable. So you don't have to pay it off or anything like that. It just transfers onto the next homeowner and they take over the savings.

HOMEOWNER12:10pm

So they don't have to pay for the system?

AGENT12:10pm

Yeah, so, so what happens is, is the monthly bill that you're paying, right, the, the savings that you would be getting, they would

···

HOMEOWNER12:09pm

Hello

AGENT12:09pm

OK Hey, Daniel?

HOMEOWNER12:09pm

Who's this

AGENT12:09pm

Hi, my name is Adam. I'm calling because you spoke to a team member of mine yesterday. It was in regards to the new energy program. How's your day going?

HOMEOWNER12:09pm

New energy program. Yesterday,

AGENT12:09pm

Yeah,

HOMEOWNER12:09pm

I didn't

AGENT12:09pm

they

HOMEOWNER12:09pm

speak with anybody

AGENT12:09pm

they had asked you if you're

HOMEOWNER12:09pm

AGENT12:09pm

paying

HOMEOWNER12:09pm

what, what, what company are you calling from?

AGENT12:09pm

yeah, local energy partners, a team member of mine asked if you're paying over like $100 or $120 on the power bill. the

HOMEOWNER12:09pm

I think that's about what I'm paying.

AGENT12:09pm

Sure. That, well, that's exactly why we're reaching out, right? Essentially what it is we're doing is we're helping you cause you may qualify for this government endorsed program that could help you lower your bill by up to 40%. Uh, as long as you can get approved for it.

HOMEOWNER12:10pm

Mhm.

AGENT12:10pm

Um, essentially what it is, right, it's a, it's a new government endorsed solar program that's just made for you to eliminate your current power bill. uh, and swap it out

HOMEOWNER12:10pm

Uh-huh.

AGENT12:10pm

for a cheaper monthly solar bill, typically up to 40% cheaper than what you're currently paying as long as you can qualify. Does that make sense?

HOMEOWNER12:10pm

OK. So, who owns the equipment?

AGENT12:10pm

Yeah, good question. So there's different programs available for you, right? There is this program that I shared with you, the solar company would be maintaining the system and you'd just be paying for cheaper energy. Uh, had you looked into like solar options in the past?

HOMEOWNER12:10pm

No. So, who owns the equipment?

AGENT12:10pm

Yeah, so that would be the solar company with this specific program.

HOMEOWNER12:10pm

OK, what happen if I sell my house?

AGENT12:10pm

HOMEOWNER12:10pm

So they don't have to pay for the system?

AGENT12:10pm

Yeah, so, so what happens is, is the monthly bill that you're paying, right, the, the savings that you would be getting, they would

HOMEOWNER12:11pm

Uh-huh.

AGENT12:11pm

now be paying those savings. So they're not gonna be paying a more expensive power bill. They're just going to be paying a cheaper one. So it's kind

HOMEOWNER12:11pm

OK,

AGENT12:11pm

of like

HOMEOWNER12:11pm

let's say you

AGENT12:11pm

go ahead

HOMEOWNER12:11pm

OK. Let's say you install the system,

AGENT12:11pm

Yeah

HOMEOWNER12:11pm

OK? We are in the summer, it's not raining. Winter comes and it rains and it's rained because of the installation of the system. Who's

AGENT12:11pm

Uh-huh.

HOMEOWNER12:11pm

responsible to

AGENT12:11pm

So the solar company, so you don't have to worry about any of the maintenance simply because they will be helping take care of all that stuff with you, right? Like for example, if you need to clean them or anything like that. Um, the only thing you're responsible for is just paying a cheaper bill. That's it. So as long as you can get approved for it, we'd be able to break that down to you how that works. Uh, but as far as maintenance goes, you don't have to worry about anything of that.

HOMEOWNER12:11pm

OK, so what do you need from me now

AGENT12:11pm

So to qualify, we just need, I just need to ask you a couple quick questions. So like for example, you're the homeowner here on 9th Avenue, correct?

HOMEOWNER12:11pm

Yes

AGENT12:12pm

Awesome. Uh, as far as like the, the main qualification, the program is government endorsed, so they wanna make sure you have a standing credit score of above 660. Do you feel like you'd meet that?

HOMEOWNER12:12pm

No less

AGENT12:12pm

Gotcha.

HOMEOWNER12:12pm

quite nice, less

AGENT12:12pm

OK. No worries. I mean, as far as like qualifying goes, that would be a disqualifying factor. However, um, there is another way you can get approved where I don't know if you would happen to know anyone that does have above a 660, maybe like a family member, a friend that can help you, uh, with, with that as well.

HOMEOWNER12:12pm

AGENT12:12pm

I'm not sure.

HOMEOWNER12:12pm

Mm.

AGENT12:12pm

Uh, do you feel like you have a family member that does have above a 660?

HOMEOWNER12:12pm

Yes

AGENT12:12pm

OK. I is it like a spouse? Is it like a

HOMEOWNER12:12pm

No, it's a sun

AGENT12:12pm

oh, a family member

HOMEOWNER12:12pm

my son

AGENT12:12pm

Oh, your son. Awesome. Yeah, not a problem. Yeah, he, he can help you as well to, for you guys to take advantage of the savings, right? So that's not an issue. Um, and then, of course, as far as like the, the sunlight exposure on the property? Is there any like trees covering it, anything like that, or is it kinda open?

HOMEOWNER12:13pm

Well, there is Swiss but the usually the solar company comes and does the a check, right? If you check, I put something

AGENT12:13pm

So, so what we do right is before anything, we make sure to check everything off for you, right? That way we save you guys some time. Um, but yeah, I mean, if, if you feel that there's minor trees, and it's not a big deal because we can, as long as it's not covering like the entire house, you're not a, that's not a problem. Um

HOMEOWNER12:13pm

No, it's not, it's not covering.

AGENT12:13pm

OK. Awesome, man. Uh, well, the next step for us, right, it's super simple. It's really just about finding a different day where we can have uh a consultant break this program down for you and your son. That way you guys can see a free savings report. Uh, typically it's on a different day. You have 30 minutes for them to come by. Um, if there was a time that you two are together, is that usually more of like a morning time or afternoon time, maybe even evening time.

HOMEOWNER12:13pm

Mm So we need, we would need to meet in the house, right?

AGENT12:14pm

So, yeah, so it's just a 30-minute in home consultation, um, basically, any day that you guys have 30 minutes of spare time, we'd be able to show you guys a free savings report and you know help you guys cut down on the bill.

HOMEOWNER12:14pm

OK. I would need to speak with my son and see

AGENT12:14pm

Uh-huh

HOMEOWNER12:14pm

when he's available.

AGENT12:14pm

Yeah

HOMEOWNER12:14pm

and call you back

AGENT12:14pm

Yeah, yeah, absolutely. Cause of course, right, he, he would need to be present, um, hip, does he stay on the property with you?

HOMEOWNER12:14pm

Mm, part time.

AGENT12:14pm

OK.

HOMEOWNER12:14pm

kind of all time

AGENT12:14pm

Uh OK. If you'd like, why don't I go ahead and do this. Go ahead and speak with your son. Um, just cause I know obviously he would need to be there present. Um,

HOMEOWNER12:14pm

AGENT12:14pm

if there was a time that you had to say that you, that he is there together with you. Would that be even at like a 6 o'clock time or maybe even the 7 o'clock time.

HOMEOWNER12:14pm

Uh No, I'm not gonna be in the evening. It has to be can it be on a Saturday

AGENT12:15pm

Yeah, absolutely. We could, we work Saturdays from 9 to 6. So if a Saturday

HOMEOWNER12:15pm

AGENT12:15pm

works for you, I can definitely pencil you guys in. Um, let's say Saturday if you had available would maybe like a 9 o'clock work for you guys?

HOMEOWNER12:15pm

No, it looks like more like between 1 and 2.

AGENT12:15pm

OK, perfect. Why don't I just play it safe for you guys? Why don't I go ahead and do this? Why don't I pencil you guys for let's say Saturday at 2. the only thing we would need present is the power bill. You, you've mentioned that you do that one online.

HOMEOWNER12:15pm

Yes, yeah

AGENT12:15pm

OK, awesome. So the only thing, right, I'm gonna do is I'm literally just gonna send you a text message after this calling, you know it's that. The only thing I ask of you is if you can give me a like or thumbs up on the message that way I know you received it.

HOMEOWNER12:15pm

OK.

AGENT12:15pm

Awesome. So I'll send it to you very shortly. You can expect it within the next 5 to 10 minutes. Awesome,

HOMEOWNER12:15pm

Fine.

AGENT12:15pm

man. All righty. Have yourself a great rest of the day.

HOMEOWNER12:15pm

Thank you,

AGENT12:15pm

Yes,

HOMEOWNER12:15pm

you

AGENT12:15pm

yes.

HOMEOWNER12:15pm

too

RecordingRE9d3f69db5d33843e64f502aa8d6918f7 ↗

Alexader Balcorta

BOOKEDEASY

#17495Aug 6 86 exchangesobjection at 04:00 pm

Listen forResolves his own objection out loud — he decides transferability is the next owner's problem. Listen for the agent not interrupting the homeowner talking himself into it.

ObjectionHow it was handledHomeowner's reaction

···

HOMEOWNER04:00pm

um, we're, we're doing good. Yeah, I don't want the over the expense on that and don't have to worry about, you know, when I sell it and, you know, whether

AGENT04:00pm

Mhm

HOMEOWNER04:00pm

it be the leasing part of it, it's just, uh, I'll let the new owner worry about that when they move in.

AGENT04:00pm

Gotcha. OK, Alex, no problem. Just because, you know, if you are planning on moving within 2 years, you can definitely see the savings with this program and the reason why I was reaching out is because now there's an entirely different program that's available for homeowners. Uh, I

HOMEOWNER04:00pm

Mhm.

AGENT04:00pm

understand when, uh, you mentioned it right now, you said you looked into a lease before, is that correct?

HOMEOWNER04:00pm

I guess, uh, yeah, I was just looking at the, what would be the best, you know, for me.

AGENT04:00pm

Mhm. Got you. No, yeah, of course, and I, I completely agree there. And then, what was it about the lease that uh you didn't like about it?

HOMEOWNER04:01pm

To be honest, I can't remember really remember what the all the parameters

···

HOMEOWNER03:59pm

Hello hello

AGENT03:59pm

Hi, hello, Alexander.

HOMEOWNER03:59pm

Yes

AGENT03:59pm

Hey, how are you doing? This is uh Josh uh I was just reaching back out to you. I'm not too sure if you remember me. I was about helping you lower your energy bill with the solar project. How are you doing today?

HOMEOWNER03:59pm

No, good, good. No, we're doing, we're doing good. I think I'm gonna leave it as is. I'm

AGENT03:59pm

Got

HOMEOWNER03:59pm

good.

AGENT03:59pm

you. No, I was just reaching out because you said you're gonna sell the property. Did you end up selling it?

HOMEOWNER04:00pm

No, no, it's still gonna be another 2 years.

AGENT04:00pm

Oh, OK. Gotcha. Have you noticed your bill gone up then, especially during this, uh, summertime.

HOMEOWNER04:00pm

The, the, the bills, yeah, but it's, it's fine, you know, we're, uh,

AGENT04:00pm

Mhm.

HOMEOWNER04:00pm

um, we're, we're doing good. Yeah, I don't want the over the expense on that and don't have to worry about, you know, when I sell it and, you know, whether

AGENT04:00pm

Mhm

HOMEOWNER04:00pm

it be the leasing part of it, it's just, uh, I'll let the new owner worry about that when they move in.

AGENT04:00pm

HOMEOWNER04:00pm

Mhm.

AGENT04:00pm

understand when, uh, you mentioned it right now, you said you looked into a lease before, is that correct?

HOMEOWNER04:00pm

I guess, uh, yeah, I was just looking at the, what would be the best, you know, for me.

AGENT04:00pm

Mhm. Got you. No, yeah, of course, and I, I completely agree there. And then, what was it about the lease that uh you didn't like about it?

HOMEOWNER04:01pm

To be honest, I can't remember really remember what the all the parameters

AGENT04:01pm

Yeah.

HOMEOWNER04:01pm

were on, on it from before. Well, what is the new one,

AGENT04:01pm

Mm.

HOMEOWNER04:01pm

what is the, the new one,

AGENT04:01pm

Mhm

HOMEOWNER04:01pm

about.

AGENT04:01pm

Yeah, of course, the the the reason why I asked that was because, you know, if you didn't like certain things about the lease program, the reason why

HOMEOWNER04:01pm

Mhm

AGENT04:01pm

I'm calling is because there's a new finance program that is available to homeowners that just gives you a discounted rate on the overall cost of the system. So

HOMEOWNER04:01pm

AGENT04:01pm

now instead of just renting the power or purchasing the power, you're able to own your own power, and then if it does come down to selling, which it sounds like you're definitely, you know, gonna be doing within the next couple of years, it's

HOMEOWNER04:01pm

Right

AGENT04:01pm

very transferable to the next homeowner as well. So that's why I was calling to see if you had a, you know, a couple of moments to talk about it because if you do, I believe this is a really great fit for you now because I know we talked about a little bit before in the past. Uh, I didn't know you looked into the lease program, so if the lease program didn't make sense, I'm really confident this new one can definitely make sense for you now.

HOMEOWNER04:02pm

All right, go ahead, go ahead and uh if you want to give me details, that's fine.

AGENT04:02pm

Yeah, of course. Um, so pretty much in regarding to this program, kind of like how I mentioned you're not leasing it, so you're actually able to own your own system now. And

HOMEOWNER04:02pm

right?

AGENT04:02pm

remember those tax credits that were available for homeowners about a year ago. Do you remember that

HOMEOWNER04:02pm

Right.

AGENT04:02pm

by any chance?

HOMEOWNER04:02pm

Right

AGENT04:02pm

So, you know how this year they took him away.

HOMEOWNER04:02pm

Right. Uh-huh

AGENT04:02pm

So pretty much this program still allows homeowners to take advantage of that tax credit. And that's why it's able to reduce the overall cost of the system anywhere between 30 to 40%. It's just

HOMEOWNER04:02pm

AGENT04:02pm

as long as, of course, as your property is able to qualify for it. So if you have some time, I would love to go ahead and set up a consultation with you because I'm very confident you can see it, the benefit now with these new programs because I can give you that full breakdown actually show you what it will look like for you on a monthly.

HOMEOWNER04:02pm

Does the company take advantage of the tax credits now, just passes them on to the,

AGENT04:02pm

Exactly

HOMEOWNER04:02pm

to the cus customer uh

AGENT04:02pm

Mhm

HOMEOWNER04:02pm

via a lower price?

AGENT04:03pm

Exactly,

HOMEOWNER04:03pm

Is that how they do it?

AGENT04:03pm

exactly,

HOMEOWNER04:03pm

OK.

AGENT04:03pm

yeah. So since the homeowner can no longer actually take advantage of it. What

HOMEOWNER04:03pm

Right.

AGENT04:03pm

they do is these companies now shell it out to the solar company and what the solar companies are doing, which is a very smart move, is they're actually passing those savings along to the homeowner now, so that's why you're able to get that system. Dis discounted at a much, you know, better rate. So it's like 30, 40% off of the overall cost of the system, so for example,

HOMEOWNER04:03pm

Would it be

AGENT04:03pm

HOMEOWNER04:03pm

like a, would, would it be an over the phone consultation, that kind of thing?

AGENT04:03pm

um, if you like, I, I could do that as well, as long as you have your latest utility bill present. I can definitely do that. Or I

HOMEOWNER04:03pm

Yeah.

AGENT04:03pm

was reaching out as well because I could just stop by for a quick 30 minutes and actually show you that full breakdown. You already know the gist of how everything works. So actually be very quick. So if you have some time potentially next week on like Tuesday, Wednesday, and of course, I can definitely help you out there as well.

HOMEOWNER04:03pm

Yeah, I can do, I can do Tuesday

AGENT04:03pm

OK. Perfect. And, and what time, uh, Tuesday works for you? In the morning or in the afternoon?

HOMEOWNER04:03pm

Probably morning

AGENT04:04pm

Morning time. OK. Gotcha. With Tuesday at around, let's see here, I got as early as 9. Would that be a good time for you?

HOMEOWNER04:04pm

That'll be good

AGENT04:04pm

That'll be good. OK. Perfect. And I, what I can do then, I can definitely go ahead and uh set you up for Tuesday at 9. I'll go ahead and send you a text message just confirming.

HOMEOWNER04:04pm

AGENT04:04pm

And then uh I can definitely go ahead and have my site technician go out there and then we can go ahead and meet, OK?

HOMEOWNER04:04pm

Sounds good

AGENT04:04pm

Awesome, Alex. OK, awesome. I'll send you a text message shortly.

HOMEOWNER04:04pm

AGENT04:04pm

Just go ahead and respond back to it just to let me know that you're all set, OK?

HOMEOWNER04:04pm

All right, will do. Thank you

AGENT04:04pm

Awesome, Alex. Thank you. Bye-bye

HOMEOWNER04:04pm

Yeah.

RecordingREce3bb625c5a3a3b14206999c146efae4 ↗

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