Hey, you go

Yeah, hi, Hugo. My name's Joshua. I was actually just, uh, giving you a call back here. We spoke on uh Friday of last week. It was just about helping you lower your energy go the solar program. How are you doing?

OK, and what would be a good email for her?

Y mill

OK All right. And what's a good email for you, Hugo?

Yeah, of course. I mean, uh, I can definitely send over that general information over to you guys, no problem at all. Just to let you know that that's exactly why we have the in-home consultations as well because when we do send that information over, I'm pretty sure you and your, your wife are gonna have some good questions regarding the program, how it all works, and breakdown and that's

what they go over during the in-home, but in the meantime, what at least I can do for you guys is just send that over if you like as well, we can set like a tentative time for either sometime on the weekend or next week just so it gives you some time to review and then what I can do is give you a call back like on Friday, Hugo, just to see

if

the weekend or next week works for you guys, OK?

Got you. Would potentially this weekend work out best for the, the two of you like on a Sunday or maybe uh next week works better.

Monday? OK. Gotcha. And then what time on Monday just so I can just uh put it down here just so that time spots saved. That way when I give you a call on Friday, it's just to see if that time frame still works out.

Got you. I could do it as early

as 9 a.m. or if you want to wake up

a little bit later because I like to sleep in,

you know, like 10:30.

10 a.m.? All right, perfect then. No problem. I'll go ahead and uh send that information. It's just gonna be some general information regarding the programs and how they work, you go. I'll give

you a call Friday just to make sure that Monday at 10 still works out for you guys, OK?

Awesome, no problem. And just to make sure I, I got the name right for your wife. It's Alicia, A L I C I A Mora, M O R A at Ymail.com.

OK, perfect then. Awesome. I'll go ahead and CC you in the message as well just so that of course everyone's on the same page.

Awesome, Hugo. Thank you. And I'll also send you a text message letting you know you're tentatively set for money, but like I mentioned, I'll still give you a call Friday to make sure that's all good for you guys, OK?

Awesome then, Hugo, you have a good day.

Mhm bye.

Hey, hello, Mr. Garcia

Hey, how are you doing? This is uh Josh. I was just uh giving you a call back here. How you doing? Hello, Mr. Garcia, can you hear me? Hello program.

Alright, there you go.

I can

hear

you a

little bit

better. How are you doing?

Gotcha, gotcha. I, I was just checking, of course, uh, seeing if, uh, you, you reviewed the link I, I sent over to you.

Yeah, probably not. I mean, if you already

bought

program

that we're working

we're selling the solar panels

we're

uh basically

for the people

improve.

and they just purchased the power

generator.

I

purchase.

Gotcha, no worries. I, I did just wanna let you know, right? She is paying pretty high in her high months, so her average, like we talked about yesterday was around that 150. And then like I mentioned, right, we get you closer to that 17 to 20 cents, uh, in regards to the price per kilowatt. So it's definitely gonna see, still see savings with it. It's just

a matter

of

we have

I,

it's how much the system produces for her, right? So to give you an example, if she, let's just say, uses 10,000 kilowatts a year, then what we do is we give her a system that produces that 10,000 kilowatts. So instead of purchasing the energy from her energy provider, which I believe it's LADWP at this point or is it California Edison? She eliminates that

and now she just purchases it from that solar system at that cheaper rate. So whether that's 17 or that's 20 cents

Yeah, it's based on how much energy she produces, right? Because that system's gonna produce for her that 10,000 kilowatts. So it's gonna produce whatever she uses for her last year's cycle. And that's what we're gonna charge you is whatever that system produces for her.

Mhm. So

she's still definitely

gonna

be

That is correct because it's what the system produces for her, but that, that's if

she were to go on like right vacation for that long, but it's what that system produces for the homeowner and that's what it charges. That's it. So

even

on

Gotcha. Yeah, so if she were to have a battery pack and quick question again, we're, we're she with California Edison or LEDWP?

Southern California. OK. So it's actually recommended she has a battery pack because what happens with California Edison is if homeowners were to go solar. If you do not have a battery pack, any excess energy that she were to produce actually gets sent back to them, and they don't give you 100% for whatever you generate, right? So if she were to generate 1000

kilowatts for them.

They only give

her 25,

Uh, net metering, yeah, 3.0.

that's

good

Got you.

So you,

you

got in

that net meeting 2.0. That's good.

at least

you get a little

bit more.

No, and I completely understand. I mean, uh, at least I still think it's worth at least sitting down and seeing what we could do for you because she's still, it's averaging that, you know, 150. And I know for a fact we can get her down definitely lower than that. So

I,

gotcha. Yeah. Cause it depends

on the time of day as well, like what she uses.

So like

if she uses

early morning, that's probably what, 20 cents and then middle of the day is probably that 23 and then the peak is like

30,

35.

Correct. It gets

locked like that, but it depends on the size of the system. So like, if she were to get a smaller system, right, because it depends on how much she's using for the entire year. Um,

then she can get locked in at a lower price per kilowatt, right? Because now that system's not uh bigger, she's using way less energy and so like, it, it really all depends on the size of the system. It's hard to give numbers out when I'm not looking at the bill and seeing exactly how much she's currently using. But that's why I say it's, it's at least worth having the consultation to see if it, she can definitely see the savings from that point. You know, just to, just to have a peace of mind as well, especially with these rate increases. I mean, you're well aware of them as well. We talked about it yesterday.

OK. I mean, there are other options for homeowners. I know there's a new one rolling out that keeps you locked in, like locked in and fixed without the bill ever going up. Uh, their newer programs rolling out. We're actually learning about them. We actually learned about them this week, so we're advising homeowners of them this following week. If that's something you wanna look into as well. Our energy consultant can actually talk to you guys about that because from what we're hearing, these programs are gonna be a lot better for the homeowners because it acts almost as like a, like uh owning the system as soon as that 5 years is up, but it that price would always stay fixed for that duration. Like it would all like at that point. Does that make

a little

sense?

Oh, the inverters

Correct, yeah, so it,

well, the inverters, they're each for each panel, right? So if one inverter goes out, that doesn't

mean

your

whole

system

goes

up,

Main

panel

unit

Main panel unit

Yeah, that,

that's the one that controls

the, or that's the one that brings in all that energy. So you're saying if your

main

were

to go up.

Correct. Well, what I can tell you is if your main panel unit were to go out, not even California Edison can bring you power to your home cause your main power unit, right, is what helps turn on everything on your property. So if that were

to go

out,

yeah, that, yeah.

probably,

yeah, it's probably the system itself you're talking like if the solar system were to go out, correct?

yes, and yes.

Yeah, especially if it's something serious as you have no power from that system. We're out the next day. Uh, I can assure you that because there has been,

you know, some homeowners that reach out to us saying, hey,

uh, a panel or two of mine are out.

We're out the next day because we're acting as the new energy provider, essentially, right? Since that system's on top of your house and you're getting energy from that. We would need to respond to that right away. So we, we're out pretty much next day if anything the following day after that.

Hm.

Yeah, really good question. So, it does come with a monitoring app. So it's an application where you can check on a daily basis. So if you see something that is a little wrong with the system where you see that a panel's not pulling in energy, you would need to notify us right away so we can go out there and do that. Now, if we notice that the whole entire system's not working and there's nothing being reported, then that's when we'll probably, we'll reach out to you and be like, hey, um, is everything OK with your system? Have you got a checking bill or anything like that? But if it's something in regards to like, oh, you know, uh one of my paddles are a little bit off in production. Then, of course, that would be something the homeowner would need to check on their mobile app.

Mhm. No,

yeah, there

I

Automatically

mm mm. Yeah, nothing like that with these newer programs with the power purchase agreements. They're not like the programs from the past. I know there was horror stories in the past where homeowners need to qualify not only for the home, but now for the solar, and they have to run their credit twice. It's nothing in regards to that with the power purchase agreement, you're, the, the savings that your mother is seeing, she can easily pass that on to the next homeowner and now the homeowner, it's kind of like calling into California to, you know how if you buy a new property, you need to call and be like, hey, I'm

the new homeowner, uh, here's my information. Uh, I'll, I'll be, uh, one making the payments now. Same exact

thing with

the solar.

Mm. Gotcha. That's a really good question. I actually don't get asked that a lot, but I'm glad that you did. So if you would want to move the solar, that home is tailored or that solar is tailored for that home, right? Because each home and their energy usage is different. So if you were to like own the system, by all means, you can take it down and take it with you. But we really don't recommend that for homeowners, because right, if you were to take that to a new property. It's not gonna compare to the same energy usage you had on the other property, right? Cause it depends on how big the home was, uh, right, the energy appliances that were in there for more energy efficient or not. So we always recommend homeowners if they were to get solar, if you wanted to move it, the only way you could is if you were to like purchase your cash or finance, but if it's part of a power purchase agreement, then of course it would stay on that property and that new homeowner just takes over it.

Yeah, you,

you use more energy.

Mhm. Yeah, really good question. Well, that's something

you

yeah, I mean, that's definitely something that's in the, in the works for homeowners. So if they have existing systems, let's just say for instance if you get an electric vehicle or you do plan on adding a pool. We can definitely add to that system now, but I always like to recommend homeowners if you are looking into solar and if you any future plans of either adding to the property, getting an electric vehicle, maybe adding a jacuzzi or pool, something that draws a lot of power. You want to be pretty transparent with the energy consultant because what they can do is they can add future consumption in for you. So when you do make that switch, you won't get hit the second go from California Edison.

Yeah, but

if, let's just say for instance, something were to come up that, oh, a family member needs to move in, it's an emergency and you didn't see it coming, then of course we can add to that system as well.

no, it's already out. Uh, we're just, uh, uh implementing it for homeowners this upcoming week so that's something that my energy consultant can actually talk to you guys about as well. Um, if you have some availability, uh, I know they will be in the area in the later part of the week, uh, for you guys. So if you have

some

time,

Correct, yes.

Correct. Yes, there's a

finance options as well as cash options. So if either one works for you guys in that regard, they literally break down each program and see which one works best for, you know, in

your mother's

situation.

Um, no,

not that I know of. I know with finance, it's traditionally like, you know, financing a vehicle, so there might be um uh an interest on it in regards to the cash, it might be

a little

bit cheaper,

no, out the door traditionally, it's the same exact thing as the cash option. It's just, of course, if you were to finance it, then it has that interest on it.

OK. Yeah,

I

mean, that's

definitely

something

Of course, yeah, I mean, we could definitely do something like that. The only thing we would need prior to the Zoom consultation, it would actually be your mother's energy bill. So if you have that, we would need page one and page 3 of her latest utility bill because that would give us a better indication of what size system she needs and then that's what our energy consultant can actually go over the different options for you.

Perfect. Yeah, that would work out great. And then uh what I can do for you is I can actually set that up for you tentatively if next week works best for you, like on the either a Wednesday or a Thursday in the afternoons or mornings. We do have that time slot available so I can send that Zoom link

over and you can meet with the consultant.

Oh, OK.

Perfect. Yeah, as long as you're able to send uh page 1, page 3, and the picture of that main panel unit. I can definitely go ahead and set up that Zoom call and then we can go ahead and uh uh help you out with either the cash option, finance, or, or the power purchase agreement, whichever one you wanna look into, whichever one makes more sense, they can break that all down for you.

Uh, yes, yeah,

yeah, you can actually send it to this number here, the number I sent you the link to, uh, you can send me all

that and then what I can do in the meantime, I can tentatively set this for you. Would next week like around Wednesday or Thursday be good for you?

Gotcha. And then does the morning or afternoon work better for you, Mr. Garcia?

Evening? Yeah, of course. So like uh around this time

good, like 5:30, 6.

Yeah, 7 is perfect because 7's the last uh time slot we do have for that day. So I can do 7.

So I'll tentatively

set it for you for Wednesday at 7. Once you send me page 1, page 3, and that main panel unit, I can go ahead and call and confirm to make sure it's all set up.

Uh, but yeah, other than that, I, I can, uh, send you a text message just letting you know you're technically set for Wednesday at 7, and once we receive that, you'll be all set, OK?

Awesome. Sounds good, Mr. Garcia. Well, it was a pleasure speaking with you again. I'm, I'm happy I'm able to answer all your questions and then the consultant, of course, will be with you, but once you send all that over, we can go ahead and uh confirm for Wednesday at 7.

Sounds good. You have a great, uh, day, Mr. Garcia and enjoy your weekend.

Bye-bye.

Hey, hello, is this uh

Hey, Timothy, my name's Josh. Uh, I was giving you a call, I believe you spoke with someone on my team this past Thursday. It was just regarding helping you lower your current energy bill. Do you recall that?

Yeah, so the reason why we're calling is because you may qualify for a government endorsed program. All it does is reduce your electricity bill by 40%. So that's why I was just reaching out just to see if you're a good fit then.

how much is the price per kilowatt you're talking about?

Of course. So it ranges depending on the size of the system you get, but it's anywhere I believe from

16 cents to 20 cents, and it's fixed, meaning that once you get locked in at that

rate,

yes, but it depends on the size of the system so you can get locked in at 15 cents. You can get locked in at 1617. It really just depends. So that's why we do have a consultant go out to you to break everything down, answer any questions, and show you exactly how much you can save.

10

cents.

Oh wow.

Uh, who's your energy company, if you don't mind me asking?

Is,

is your

energy, is your energy company Duquene Lite or is it Penallec? Hello, Tim Hello, Tim. Can you hear me?

Oh, OK, there you go. Are, are you

a Duquee Light or are you with Penalli for your energy company?

Duking Light, OK, that's very strange cause I know their rates did go up this year and it went up as high as 12%. So I don't believe you guys are at

a 10% price per kilowatt anymore. I think it went up.

Uh-huh.

Yes, so that, that

means that's the price per kilowatt that the energy is coming in. I believe Duquene lights around a 19. Yeah, I don't think

they're at a 10 because they, they just

had a 12% rate increase this year, but let me double check that for you. Give me one second.

Mm, OK

So they're

the

ones that

transmit the energy to you.

Yeah, so 10 cents. OK. Gotcha. So Duking like, and, and then, OK, so who do you pay your bills? Is it Duquene Lite or is it a different company?

OK. Just because I, I'm reading here, this is off of Duquene Light Company's website. The price to compare their averaging out right now with the rate increases around 20 cents price per kilowatt. So that's where I'm just a little confused because if you, if the distributor, which is the people that of course distribute the power to you Duquene Light Company. They're the ones that are in charge of the price per kilowatt as well, so that's just very strange because it, it started in effect from actually June 1st all the way through November, so last month, uh, they're including distribut distribute that, I can't talk right now. Distribution and other service fees, which average around to around 20 cents price per kilowatt. So you're probably getting the 10 cents from them, but because of distribution fees and other service fees I probably paying for care programs and all that other stuff, it probably averages out to around 20, but for the raw energy coming from it, it's probably around that 10

to 14 cents.

Mhm Well,

let me

ask you this, how much are you currently paying for your energy and for your latest utility bill. How much did you pay?

cause your

current

prices

for like raw energies is around 14 cents, but once you tack on like the distribution fees and the other service fees that averages out to around 20, depending on, you know, where you live at. But yeah, that's usually where it's at.

So 52 cents, 0.052. Let me see.

Hmm. Yeah, OK, cause I know their rates did go up. There's no one that's paying 5 cents price per kilowatt anymore or even 10 cents. Averages right now are anywhere between the 14 cents to around 20 cents. Sometimes even more too depending on how much

energy you use, but it's, those are the rates that homeowners are now seeing because in Pennsylvania alone, it's not just Duquee Light, it's also Penalle and other companies. They've seen a spike within their energy, probably within the past 3 years, I'd want to say almost near 40 to 50%. So that's why homeow ner s are seeing their bills just go skyrocketing in the past couple of years, but I know that in regards to what you're paying price per kilowatt, it's definitely around. It should be around 14 to 20 cents now, especially starting June 1st.

Fulfins. Gotcha.

That makes more sense then. Yeah, and then started June 1st

is when they implemented the 12%

rate increase so it shot up to that 1415 cents now. Mhm. So you're

definitely paying for your energy temp. That's why I was just reaching out. I know when you spoke to my team member they advised you we're paying at at least above $60 is what they asked you. So my job was just to ask you a couple questions here to see if you're a good fit. And then if you are, we just send someone out to you to break everything down and ultimately give you that full breakdown of everything, OK?

Mhm. Well, do you experience

higher bills

in

the

summertime or in the wintertime?

Oh, OK,

got

you. Run the pool pump and all that.

Gotcha Gotcha. So you

probably pay a pretty penny for your energy

then.

So probably summertime when you're running

the pool pump using the AC a little bit more, probably around 250, maybe 300 around there.

let's

just say then your energy bill and your low months are probably 150 and then on your high months, let's just cut it to 250, probably averaging around 200 for your energy,

which I know we can definitely help you get lower with these programs because having a bill of $200 is still, you know, pretty high when it comes down to energy usage and as a whole. So we can help reduce that by up to 40%. So it's just a matter of seeing, you know, your property is a good fit for him and like I mentioned, nothing comes out of pocket for these programs. So there's no loan involved. There's no down payment, nothing for the installation. It's just as long as yourself and your property able to qualify, that's how we're able to help homeowners out. Does that kind of make sense so far

someone

does have

to show

up because

they

At that point, man, I wish we could do all though. That's where

wow,

that's, yeah, they're killing us everywhere now. It's like everywhere you turn, they're charging you to breathe some air now. Mm.

we're lighting

someone's pocket,

but I mean, at at least with the, you know, you're able to go ahead and help at least yourself lower that bill. So that's why it's beneficial for homeowners, cause it's something you're already paying for through your taxes. So might as well see if you're able to take advantage of it, you know, so that's why we're just helping some homeowners out here, Tim, if you have some time in the morning, they are in the area this week, so, you know, if morning or

afternoon time works real love for them to stop by and see if they're able to help you.

Wednesday

morning,

let

me

see. And how early were you thinking? Cause we can go as early as 9:00 a.m. for Wednesday morning.

After afternoon

I

could

do

like uh Wednesday around, would 10:30 be good for you? 10 : 30 Perfect,

then.

Well, what, what

I'll

then, I'll just send you a text message just letting you know you're all set for Wednesday at 10:30. Uh, if you have your latest bill there, that would be great cause that, that would be the most comparable one because they could take your usage for the full year and actually show you how much you can save, but if you have a couple bills that are a little bit older, that'll be fine as well. Uh, they just need to see that bar graph to where it shows how much you use for the entire year, all right? All right, cool, Tim. Awesome.

it looks like you're all set there. Just a quick question for you. Do you have any like big trees or tall buildings that provide shade over, uh, your roof by any chance? Awesome.

that's

definitely,

you don't want that

to happen. Then you have to go through insurance and that, that takes more than forever. But all right OK, I'm guessing roof

good condition too, right? Everything's good there.

Oh, brand new then.

then.

let me

go

ahead and

actually set this up for you then so I got you down for this

Wednesday at 10:30. I'll send you that text message in the meantime, Tim, I know you're pretty busy right now, but just go ahead and give me a like, thumbs up or just respond to the message just to let us know that you got it, OK? Awesome then,

and then one last thing here, it's the property here on 319 Ridgemont Drive in Industry, correct? Awesome, then. Perfect.

Uh, I'll send you that text message shortly and uh we look forward to meeting you

Wednesday at 10:30. All right, sounds good. You have a great rest of your day.

Mhm. Bye-bye

Hi Christine

Hi Christine. My name is Adam. Uh, I'm calling because I believe you spoke with a team member of mine a couple of minutes ago in regards to the new energy program. How's your day

going?

Good,

good

Uh Oh, I,

I

totally hear you on that,

uh, uh, we're actually just reaching out because there was a, a notice you should have received in the mail about the 2026 billing structure changes. I'm not sure if you got the chance to receive that one yet?

No worries. Uh, uh, ultimately, it's just a

letter.

correct. It's just about how they're raising the rates just to maintain the power grid. Now, unfortunately, right, that just means your power bill is gonna go up. But

as, as it always does, unfortunately, right? But do you recall like

how much you paid on the most recent power bill

OK. Gotcha.

And, and do you know how much you pay in like the summer time?

I.

No, yeah, definitely. I mean, that's

actually

yeah, I mean, the reason we're reaching out is because we're currently helping homeowners in the area qualify for these newer government indoor solar programs. that are just made for you to pay for cheaper power than what you're paying and help you avoid these rate increases as long as you can get approved for it, of course.

My name is Adam

so, so, so essentially, right, if you can qualify for the solar program, it actually helps you avoid these rate increases and lock in the rate that around what you're paying right now. But you can get more energy. That way you can run it more comfortably without having to worry about your bill going up in the summer.

But I mean, I'm

curious.

had you ever heard

anything about the solar or looked into it in the past?

Gotcha. And do you recall how long ago that was?

No worries. I mean, is your power bill company right now with uh Edison or is it DWP?

Edison

Well, the benefit

that you actually can get right now, Christine, is with this new program that's out. It actually helps you be able to lock in at around the price where you're paying maybe a little bit less. Uh, but what happens is, is now you don't have to worry about your bill going up and down throughout the year. You'll know exactly how much you're paying and you can run your AC more comfortably without getting penalized for it. Um,

that way you can at least pay for cheaper energy and have that predictability.

do you feel like that's something you'd be open to taking a look into?

just so you're aware, right, the way that it works is it's, it's a great program that's out right now where as long as you and your property qualifies, essentially you'd already be doing what you're doing right now. The only difference is the company would be able to help you get locked in at a fixed rate. That way you don't have to worry about your bill going up. Now, ultimately, right, well my job is to do is ask you a couple questions that won't take longer than a minute to see if you're

a good fit for this solar program. That way if you are of course on a different date we can show you a free savings report and ultimately see if we can get approved to help you cut down on that bill.

Is there anyone else on side of the property with you like a spouse or family member?

Well, we, well, let me ask you this, are you usually like on time with all your utility payments, right? Like there's, you

don't really miss anything?

Awesome. And there's no like bankruptcy or foreclosure under your name, correct?

Of

course. OK, not a problem then that won't be an issue. Now, as far as like the sunlight exposure on the roof, would you say you get exposed to a lot of sunlight?

00

yeah, no, not a problem. I, I was just referring to like the outside of the roof like would you say that that it's exposed to like sunlight?

That's something that I can help check off for you just in case. Um, so that's not

a problem, no worries.

Um, and then

No, of course. And then lastly, just to reconfirm, right, the uh as far as like the roof's condition, would you say there's any leaks on it, any damages you're aware of?

OK. No worries then. Well, awesome, Christina, I mean based on the information you gave me, it looks like potentially you could be a good fit for this program, right? The next step for us is really simple. Our job is really just to help find a better day and time where you have a spare 30 minutes where we can have what's called a 30 minute in home consultation and assessment. What that consists of is we would show you a free savings report and ultimately see if you can get approved to help you cut down on that bill, give you that predictability. Um, as far as like your availability for something like that, is that usually more like a morning time or afternoon time

OK. Cause I do see we have energy consultants in the area here in Simi Valley on I believe Friday. Would you happen to have some availability in the afternoon maybe on

Friday, like around 2?

Yeah, no worries

Uh-huh.

Go ahead No worries

No worries. Uh, what I do see here is I have, we also have uh the energy consultant area on Thursday, or maybe Thursday work better for you?

Of

course.

A no, absolutely, absolutely. Take care of that.

So, what I will say is we do work as early as 9 a.m. all the way to 7 p.m. Is there maybe an earlier time that you would prefer, maybe even an early morning?

on the 21st, I, I do see we, well, we do have a Thursday, Friday, and Saturday open right now. Um, if you feel that, um, even a Saturday morning works for you. That's something that we could also do as well.

Better

for you? OK.

What I do see here as far as the Saturday goes, um, I do see we do have an opening, uh, let me see here. Let me see. At around 9. Would Saturday at 9 work for you?

OK. Later on in the day, let me double check your,

cause I don't wanna give you a time that isn't available.

Yeah. Let me see

here.

No, absolutely. I mean, if, if, if later on in the day of work, uh, what I do see is

we do have a 2 o'clock open on Saturday if that works for

you?

OK. So what I could definitely do then is pencil you down for Saturday at 2. right, all that would happen is the energy control would pop by, break down this program for you, answer any questions you may have, and then ultimately see if you can get approved for it to help you guys cut down on that bill, get that predictability. Um, now, the only thing I was gonna ask, you mentioned that you had your paper copy bill at present, right?

Uh, the paper copy of the power bill.

OK, as long as you can have that present, that won't be an issue. That's how we'll be able to conduct that savings report for you. Um,

now, the,

Yeah, absolutely. So what I'm actually gonna do right now is I'm gonna send you a text message on this phone, um, on your

direct line that will let you know that it's set for Saturday at 2.

if you can do me the favor of just giving me a like or a thumbs up on it. That way I know you received it, that'll be great. Um, and then the last thing I will do is, since it's set for Saturday, um, I'll give you the reminder on Friday, just a reminder of the power bill. Um, that

way

you're

aware

that you have it present, not a problem.

right now

I'm

actually

and my name is Adam,

correct. So I'm gonna go

ahead

oh, sorry, go ahead

Yeah, so local Energy Partners.

Uh-huh. Energy

Partners. Uh-huh

Awesome. So I'll go

we're

here located, no worries, no, we're located here in Granada Hills.

Awesome. So I'll go ahead and send that text to you very shortly again, Christine, if you can please do me the

favor again of just giving me a like or thumbs up on it. That way I know you received it, that'll be great.

Thank you. Take care. You can

expect

the

text

in about 5 minutes. Uh-huh. Thank you so much.

Bye-bye.

All right

Hey, how's it going, Chris? Um, I'm not sure if you remember me. My name is Adam. I'm calling because uh we spoke a couple, I wanna say about a month and a half or so back. Uh, it was in regards to the solar program I'm not sure if that rings a bell.

I, I was actually calling because, um, I was just advised by my team that there's a newer program that's out right now that, uh, homeowners are not really familiar with where to get solar now, there's an option where there's no annual rate increase on the actual power bill. What happens is, is the monthly bill that you'd be being fixed at would now stay the same throughout the entire term. So now that, now there's no rate increase at the end of every year. So that's why I'm, I'm touching uh back base with you because with this new program, um, you would now be locked in at a fixed cost for the whole entire term as opposed to you seeing annual rate increases with solar every year.

So it's

a

so the great thing with this new program is that you can actually own it, right? So you can own the system and there's no annual rate increase now moving forward. Um, of course, right, these are things that the energy consultant will be able to break down to you in further detail as far as how this newer program works, um,

but, but, yeah, now, now homeowners can take advantage of owning the system and not having to worry about uh the annual rate increase like you had to before.

that's

also

that's why I was reaching out. I mean, I don't know if there's any possibility you have any availability sometime this week for about 30 minutes, maybe even on like a Thursday or Friday.

Friday probably, uh, so the one thing I could tell you as far as like our availabilities goes if Friday works for you, we're open from 9 to 7. Let's say there is availability for about 30, 45 minutes. Are you usually more free in like the morning or is it more evening?

OK, because from what I'm seeing right now, at least for what we have, uh, in the area already for Friday. We do have pretty much 9 to 4 open would maybe like a 12 o'clock work for you?

OK, awesome. So the only thing, right, we would need present is the power bill. Do you do that one online or by mail?

OK. So what I'm gonna go ahead and do right now for you is I'm gonna send you a text message letting you know it's set for um Friday at 12. If you could do me the kind favor

of giving me a like or thumbs up on the mess that way you know you received it. That'll be great.

Awesome. So you can expect that text within the next few minutes, OK? Awesome,

Chris, good speaking with you, man. Have yourself a good one.

You too. Thanks.

Hi, Emmanuel.

Hey, Emmanuel. My name's Josh. I'm giving you a call cause you just spoke with someone on my team right now who's regarding the

new energy program. Yeah, awesome

then.

I

Correct, yeah, so right now, uh, energy companies, they are raising the rates

on homeowners,

if

there's some if she talked

to you about that, correct?

No? OK. Well, yeah, with Duquene Light Company as well as Pennelik, they are raising rates as high as 12%, so unfortunately, that just means everyone's bills are taking a jump. Uh, you did advise you were paying above $60 for your energy, correct?

OK. Well, that's why I was reaching out. I'm the verification manager. My job is very simple. It's just to ask you a few questions, of course, to see if you would be a good fit for this program. Uh, do you have, uh, some time right now, Emmanuel?

OK. Uh, for the property, do you have any like big trees or tall buildings

that provide shade over the roof by any chance?

Behind your house you do. OK, but they

don't provide, do they provide shade on the roof or just on the property?

Just behind the property. OK, perfect then. And then for your roof condition, any major leaks,

damages, anything along those lines? Nothing like that? OK. Uh, perfect. And for the property as well, is there anyone else that owns it with you, Emmanuel, like a spouse or

a family member?

just.

you and your wife. OK.

Awesome then, shouldn't be an issue. And lastly, of course, for these programs, since they are government endorsed, homeowners would just need to have a good standing credit score of at least 660 or higher. So I'm guessing you're

good on that end as well, correct?

Probably. OK, perfect. Awesome. And then uh uh for this program, so what it entails, we can definitely help you reduce your bill. So this program is a government endorsed solar program that just helps homeowners

get solar in.

Uh-huh.

Mhm. Yeah

Yes, it is. It's in regards to that program. So that program is very similar. Now, let me ask you this, uh, you had someone you said stopped by. How long ago was that, if you don't mind me asking?

About a month ago. OK. And was there any reason

as to why you didn't move forward with them? Like, did

you not see enough savings or is there something there

OK. Gotcha. Did they explain to you, well, I don't know about that company, but at least with us we do have a 10 year roof penetration warranty. So anything that happens to that roof within 10 years, you're covered by it. So you don't need to come out of pocket if

there's leaks, if there's damages, anything like that,

if anything.

Oh wow, that's really good.

Uh, and, and you should have, you know, definitely looked into it a little bit more because if they're warranting the whole roof for

25 years. That is a, a large amount to uh warranty. We also warranty 25 years, but we warranty 25 years on the system. So anything goes wrong with the system, like the panels,

and inverters,

anything.

Yeah, same for us. Lifetime

on

the

system.

Correct, yes, same thing with us. Before the roof itself, they said it was 25 years they gave you?

For 25 years

Wow, OK. That's a, a really large amount just because typically roof life spans are anywhere between, depending on the type of roof you get, right?

15.

Oh, OK, then. Awesome then. Well, I mean, it definitely seems like you can benefit from the program because if they were to give you a quote, what we can do is compare apples to apples, see if we're actually better than them when it comes down to pricing. So if you have some time, if you have

a spare 30 minutes tomorrow in the morning or afternoon. I do have some consultants

that can stop by and talk to you a little bit more about it.

Sure Was

there

anything

I know you said you

weren't.

you just don't know if you want it

or not.

OK, no problem. So it's just putting

them on the roof.

Uh, that makes sense. What

happens if they were on

backside

of the

Oh, you must have a pretty high bill then.

I said, you must have a pretty high energy bill then. They're quoting you at 31 panels,

that's a large amount.

Mhm. Mm, OK, that makes a

lot of

sense.

OK, awesome then. Well, I mean, if the roof is warrantied and everything that's on it underneath it as well, uh, the only thing that I was holding you back was just the look of them, like looking at

them every single day. Yeah, OK. Uh, what happens if we were to place them on like the backside of the roof where they're not visible from.

Will that

matter?

Oh, OK,

got

you.

So they would

need

to

go through.

Gotcha. That makes sense. OK. So I mean if it's just a, a look thing.

Mm, OK, gotcha. Yeah, that makes a difference as well too. OK. Well, OK, well, what, uh I can do is actually check in with the, uh, did, did you have like a timeline when you felt like you'll be making that decision?

Sure, no problem. Yeah, especially if you're in and out of the hospital, I definitely don't wanna be bothering you, you know, if you're going through something.

I can definitely reach out in a couple of weeks' time then just to see where you're at, OK?

Sounds good, Emmanuel

Bye-bye

Hey Michael

Hey, how's it going, Michael? It's Brian. Uh, I'm not sure if you remember me. We spoke, uh, last week about the solar program and helping you cut down on the power bill. Does that kind of ring a bell?

Uh-huh, yeah, how are you?

Good, good, man. Thank you so much for asking. Uh, I know the, the last time we had spoken was uh back in March, uh, it was just about the, the newer program, but I, I know you wanted to look more into installing it yourself? Were you able to get that installed?

it's just depending on if you guys can qualify. Does that make sense, Michael

I'm sorry, what was that

yeah Uh-huh.

Yeah, so I, I was just asking because I know the last time we had spoken, you mentioned that you were looking more to installing the panels on your own and you wanted me to reach back out in a couple months to see if you were able to do it or not.

Uh-huh. Yeah, correct.

Uh-huh

uh-huh.

Oh, that's a great question. So, as far as like how many panels you would need and like how much you would be saving. I, I wouldn't be able to give you an exact number just because it's all it's always different for each and every home, right, because of their usage, their squa like the how big the house is, but that's just something that our consultant takes a look at during the consultation. That way he goes in and breaks that all down for you. Does that make sense

Got you. Yeah, I can definitely go ahead and send you just some like general information on how like the programs work. Uh, based on like the savings wise, I know you mentioned the last time you guys are paying above $200 is that right?

Uh, I

know the last

time,

yeah, no, no worries. I know the last time we spoke you mentioned you were paying above $200 on the power, right?

Uh-huh.

OK. So uh above 200 just because with homeowners that we're paying above that 100, we've been able to help them see savings as high as 40% on their current bill, right? But that's just why it's important for the consultant to stop by because what he does is he looks at that bill that you receive and on there has a bar graph, that's what he uses to, you know, calculate how much you could be saving.

So as far as the panels, I believe it's 25 years, right? But that's something that consultant would definitely go more in detail for you because he knows more of the information on that side.

yeah, great question. So as far as the roof, right, so what we use is we use a racketing system that's placed on your roof, right? So we use a ceiling called geocell to prevent any further drilling on the roof, right? So in case anything were to happen as far as damages, it does come with a warranty, right? But that's why the consultants, it's very important for him to stop, to stop by. What he does is he actually breaks that more in detail for you to show you exactly how that all works.

What was that, Michael? Sorry, it's cutting out a bit.

Uh, no, I don't

Uh-huh

Got it. OK. Perfect. Sounds good then Michael. I'll definitely go ahead and send you that right now, you know, and then, uh, I'll just give you a call back with this time on Friday would be a good time to give you a call back?

Friday's good. OK. I, I'll just give you a call back on Friday because in the end we really would need to see if you are actually a good fit for these newer programs because as good as it all sounds, not all homeowners are, so that was just my job was just to verify those few details to see if you could be a good fit. And then that's when we just find that better time and date to actually go over all the details with you.

So it's mainly depending on the property, right? Because uh some homes they do have too many trees on the property. So if it has too many trees that are created shading over the roof, the, the home might not be able to qualify as well as the roof

of

the

you

you.

So it's pretty open you'd say on the roof?

OK, awesome. Another one would just be like the homeowner, right? You would just need to be the homeowner on the title and you were the one on uh Calle Miramer, correct?

Uh, you would just need to be the homeowner on Tidal, and you were the homeowner here on the 33466. Kaye Mir

Mirammaro?

OK, awesome. And was there anyone else on the title there with you, like maybe a spouse or family member?

Your spouse was on there with you, OK. Awesome. I know you mentioned the roof, it was getting a good amount of sunlight. Another one would just be the condition of the roof. It would just need to be a good condition. Do you know if there's any like holes on that or maybe any leaks on it?

Uh-huh

Oh, you've received a couple of leaks you mentioned?

Oh, OK, gotcha. OK,

so there's no leaks.

That, that,

not a problem. That's not a problem. As long as there's like no damages that you're aware of and it looks pretty fine and that shouldn't be an issue at all, but that's something they could definitely take a look at. And then the main qualification for the the newer programs, it is to have a good standing credit score above 670? Do you feel like you can meet that?

What was that, Michael

You,

oh, OK, gotcha. And I know it's a silly question, but there's no existing solar on the property there, right?

There,

there's no existing solar on the property?

No, OK, awesome. Well, uh, based on what you did tell me, Michael, it definitely does seem like you guys could be a good fit. The next step was really just finding that better time and date to have the consultant sit down with you guys, what he just does, he sits down with you and your wife, breaks down the program, answer any questions you have. And then most importantly, see if you guys can get approved. Right when it came down to you and your wife's availability, were you guys more available like in the mornings or maybe afternoons?

Uh-huh.

Yes, correct. So what the consultant does is he goes more in detail for you, right? Because based on what you're telling me, you, it does seem like you could be a good fit, but the consultant does need to take a look at the property as well, just to make sure everything is good.

Yeah, sounds good then, Michael. Would this time be a good time as well?

Perfect. Emma, I'll give you a call back on Friday that we could just find a better time and date.

Of course, Michael, thank you

Hey, Brian

Hey, Brian, good morning. It's Bichoy here. How are you?

I'm doing great, man. I'm doing great. How's, how's it going with your, uh, 2 year old?