Hi, hi, Brenda?

Hi, Brenda. My name is Adam. Uh, I'm calling because I was following up on a notice you received in the mail. A team member of mine reached out to you recently. Uh, it was in regard to the new energy program. How's your day going?

Good, good. Uh, so the reason I'm calling is because I see that they advised that you were paying over 100 or 120 on your power bill. Is that a little bit accurate? OK. Well, ultimately what it is we're doing is we're helping homeowners lower their power bill, which is government endorsed solar program that's just made for you to eliminate your current bill and not have to pay for panels. So you're now simply just paying for cheaper electricity as long as you can get approved for it.

absolutely Now, the, the way that it works, right, is since it's government endorsed, as long as you qualify, you're not paying anything for installation. There's no down payment, right? Obviously I want to be transparent with you. I don't wanna make it seem like it's free. Uh, so it's not that it's free. What it is is instead of you paying your monthly bill right now with your current utility provider, uh, is that with Edison?

So you're with Edison, right? Now, as far as the actual um utility provider, what happened is that instead of you paying Edison, that bill is going to be eliminated and just swapped out for a cheaper, more sustainable solar bill. As long as you can get approved for it.

so instead of you paying right to Edison, you're now eliminating your bill and you're

just paying the solar company, correct?

so the reason that I just, just to be clear, the, the reason it's gonna be cheaper up to 40%. It's because instead of you relying on Edison to deliver power to you, which is actually why they charge you. They charge you hidden fees. So what happens is, is instead of you relying on them to do that, you're, you're now eliminating those costs because you're gonna be producing your own power. So now you don't have to rely on them to charge you extra, literally just to deliver electricity, right? Um, now you can produce your own and it would just be much cheaper than what you're paying right now. The thing is, Brenda, right, um, you would need to qualify for it. My job is really just ask you a couple questions just to see if you're a good fit. Does that make sense? OK. Uh

Uh so, I mean, as far as like the, the title here on Lenhart Avenue, are you the homeowner on pedal? Awesome.

As far as like the actual condition of the roof on the property? Is there any like leaks, any damages you're aware of? Great

Now, these programs, right, they're government endorsed. So the main thing is really just to have a standing credit score of above 660. Do you feel like you'd meet that? Awesome.

And then lastly, just as far as like sunlight exposure on the property? Would you say that you have any trees covering it, or would you say it's fairly open?

awesome. Great. Well, based on the information you gave me, Brenda, right, uh, it looks like you could be a good fit for this program. Uh, the next step for us is really simple. So my job, what it is to do, is to help find a better day and time sometime this week on a different day where you have about a spare 30 minutes of time. We have what's called a 30-minute in home consultation and assessment where we show you a free breakdown of what it would look like if there's any questions, we'll make sure to answer them for you and we show you a free savings report to help you cut down on the bill. Uh typical ly on a different day are usually more free in like the morning times or afternoons?

great, that's

a very good question. So yeah, what happens is, is since you're not going to be paying Edison. They're actually the ones that helps activate the system, right? So let's say hypothetically speaking, for example, you move forward, you right, you get approved, you get the, you get the solar. Edison has to come out and activate the system. So you're not going to be getting an Edison bill anymore. You're just gonna be paying the solar company at a cheaper cost.

that's the great

thing, right? There, there is no activation fee simply because it's a government endorsed program, so you're not paying for any type of installation, no activation. It's literally you just getting swapped out from a higher bill to a cheaper bill as long as you can get approved. That's the most important thing.

funny enough, that what it is is it's not that Edison's trying to get rid of customers. It's just that when homeowners, when homeowners make the transition to solar, that's when they start to raise the rates. So there's still a business, right? They obviously have to make their money. So what happens is anytime a homeowner is starting to get sold and they make the transition, which unfortunately not everyone can. They start raising rates, so that's exactly why these programs are designed. Essentially it's just designed to help you to pay for cheaper power and not have to face utility rates. Yeah, so that's

why.

You correct,

So, obviously, that, obviously I know that's a, a guesstimate, but yes, correct. That is how it works. And that's something that we would show you in writing. Obviously, that way you can get a better understanding of it. Um, and then you can see the benefit of saving without coming a dime out of pocket.

the way that it works is it's based on electricity consumption. So what we do is we have the energy consultant take a look at your bill. He's gonna see how much energy you're running obviously throughout the very peak of summer where you pay the highest and then also at your lowest point when you pay lower. So that way we can help determine how much, you know, electricity you're running and how many panels you need.

So the,

the

really good thing is that when we have the consultant break it down for you. We, we have a design that's a, that's created prior. That way we can help show you the layout, and we don't come near a roof that isn't structurally strong enough to sustain the solar simply because we're liable for that. So that's why, yeah, that, that's,

sorry, go ahead.

Uh-huh.

So, that, that's on the solar company. That's exactly why we make sure to be very careful when we, when we obviously do the installation and things like that. Uh, we want to make sure everything checks out. That's kind of why I was asking a couple quick questions too in regards to it just so I can set the expectation proper

for you, right? Cause, uh, obviously, the last thing we want is anything to happen to it. And then, you know, that's on our end because we're the ones that are liable for it. So that, that's ultimately why obviously you have a lot of great questions. That's actually the purpose of the consultation. We can show you a proper breakdown of what that looks like. If there's any other specific questions you have, um, you can write them down and we can get them answered for you. And then on the same time, obviously we can show you a free savings report and show you what the design would look like. That way you can get a better um view of what it would look like for you in your home.

Typically,

30 minutes, uh, honestly, it could take up to 45 if you have more questions, but what does save you some time is if you have a copy of the power bill? Do you do that one online or do you do that by mail? OK. So

what actually could save you some time is when we schedule out the time, if you if you have a screenshot of the bar graph portion of it. I believe it might be on page 3. I within the text that I send you, that's actually where you can send the bar graph portion. We can draw up the design and savings report prior. That way we save you more time during the consultation as well. So

what

I could do

is I

could, uh, after this call, I could provide you the information of who's the consultant that would be assisting you. Um, obviously the link to the company and then that way you're aware and you know who exactly is reaching out. By the way, my name's Adam. I'm the verifications manager.

typically,

I, I, I did, I did want to ask. I know

if there is a different day sometime this week that you have about 30 minutes. I is it usually more of a morning time or an afternoon time for you? Morning? OK.

Cause

makes

a

lot of

sense.

So what

I'll

do then, uh, I'll literally right now I'll just send you a text message saying it's, it's a tentative time. Basically the text message will say, hey, uh, this is Adam. It was great speaking with you, Brenda, in regards to the solar consultation. Um, it's tentatively set for next Friday, let's say next Friday morning work, we can tentatively set it for 10. I'll touch base with you next week. That way we can confirm if that time slot still works for you and your husband. Perfect.

So, again, I'm the verifications manager. Uh, you can expect a text maybe within the next 5 or 10 minutes. Uh, and then we can reconnect sometime this coming week. Uh

yeah, so this

is

the direct

line,

And then right there. So you'll, you'll receive

a text from my number right now, right after this call.

so right

now,

what I, what I'm gonna be doing is I'm gonna be sending you a text of the time slot that we have of next Friday at 10. What I'm gonna do is I'll touch base with you next week.

That way we can help confirm that for you since I noticed somebody's out as well. OK, perfect

All right, Brenda. It was

great speaking

with you. of course

Bye-bye

Hey, John, how's it going? Uh

my

good, my name is Adam. I'm calling because I was I believe you just got off the phone with a team member of mine. It was in regards to the energy program. How's your day going?

Good, good. So I believe they advised that you were paying like over 100 or 120 on your power bill. Is that about right?

OK. Well, the reason I'm reaching out is because ultimately what it is we're doing is we're helping homeowners right now avoid the rate increases now that it's summertime and

uh potentially qualify for these newer government endorsed solar programs that are just now made for you to eliminate your current power bill that you're

paying. And just paying for cheaper energy, right? So it's exactly what you're doing right now with, uh, are, are you currently with Edison?

OK, so this program now, it's exactly what you're doing with Edison. The only difference is, is instead of you paying them at a higher cost. Your bill now gets eliminated and just swapped out for a cheaper power bill. Uh, as long as

you can get approved for it, of course.

Um, my, my

job is really simple. Uh, my job was really to ask you a couple quick questions uh to see if you're a good fit. Uh, right, that way, if you are, we can potentially help you guys cut down on that bill. Is, is it OK if I ask you a couple quick questions?

OK. Uh, as far as like the title here on Thornhill Avenue, are you the homeowner on Ted?

is

there

your wife and yourself? Cool.

Um, now, these programs, right, they're government endorsed, so the main qualification is just to make

sure that

you have a

standing

credit score

of above

660?

Do you feel like you'd meet that?

Cool. And then as far as like the, the condition of the roof on the property, would you say you

get, uh, like any leaks on it, any damages you're aware of?

OK. No worries. That's not a problem

at all. We, we, we do, uh, assist with those as well. Uh, of course, I just wanted to make sure to, to set the expectation proper. Um.

but no worries. I mean, based on the information you gave me, John, it looks like potentially, right, you guys could be a good fit for it. Um, my

job is really simple. The next step for us is really just to find a better date and time on a different

day where we can have what's called a 30 minute in home consultation and assessment would that consult consist of is we would show you a free savings report if there's any

questions you have, our job is to answer them for you. And then ultimately

the right if we can help you guys cut down on the bill, um, typically as far as like your availabilities on a different day are usually

more free in like the morning times or afternoons?

OK. So, Wednesday and Fridays are typically when you're a little bit more, uh, OK.

Gotcha. OK. So typically Fridays are like your day's off from, from what it sounds like.

OK. From what I see, at least right now, um, as far as our availabilities goes, I, we, we definitely have consultants in the area Friday. Uh, is

there any possibility that you'd be available maybe Friday at like 9 or 10?

Yeah, absolutely. Obviously,

best?

wife. I can pencil you down for, let's say Friday at 9. I know it's a couple of days out. Why don't I go ahead and reach out to you prior just to at least have that solidified for you and if anything needs

to change, we can change that for you. OK,

Yeah. So, what I could do is exactly that, right? What I, what I'll do is I can pencil you down for, let's say Friday at 9. On Thursday, I'm gonna reach out to you to confirm that that's still good for

her. That way, nothing changes. Uh,

but, but just so I know, from, as of right now, it seems like Friday at, at 9 would be the best time for the both of you. Awesome, awesome, man. Uh, the only thing we would really need President Wright is the power bill. Do you guys do that one online or do you do that by

mail?

if

if you can have that present for them, that won't be an issue. Um, ultimately, right, um, that's all we really need. The, the one thing I will ask of you as a favor, John. So I'm

gonna send you a text message right now letting you know um it's set for Friday at night. If you can do me the kind favor of giving me a like or thumbs up on it. That way I know you received it. And then

I'll, I'll go ahead on Thursday just to give you guys that reminder and if anything,

that's fine. Awesome

man

Yeah, right, right here. So within the text message that I send you, that's actually where you can send the like or thumbs up and then uh that way you at least have all that information.

Sounds good, John. Good speaking with you,

man.

Hey, Valentine.

Hey, Valentine. My name's Josh. I was just giving you a call. I believe you just spoke with someone on my team regarding the new energy program. How are you doing?

Good, Valentina. I was just giving you a call, of course, seeing if you got the notices from California Edison. It was on the back of your bill or you actually might have seen it on the news too. It was about the rate increases this year. Did you happen to catch those?

Uh-huh.

Oh, OK. Gotcha. So the company that went out to you, was it in regards to just Windows or what was it about?

Gotcha. OK

No worries. So what they were talking to you about where there's different incentivized programs that can help you lower your current energy bill. Um, the one

we're calling to you about are the new solar programs are available, so I'm reaching out because Valentin, you may qualify for a government program that can reduce your electricity bill by 40%. Now, that's why I'm reaching out to see, you know, if you are able to qualify. So for your property here, uh, I know you do mention that nothing in life is free, and I, and I want to point that out that you're correct. What happens is you just eliminate the bill right now that you're paying with Edison. And you switch it for a cheaper bill. So you're still gonna have a bill. It's just gonna be much cheaper than what you're currently paying. Around 40%, sometimes even a little bit more. So for your Bill Valentine, do you know how much you paid for your most recent energy

bill? Like how much on the most recent one?

Gotcha. So, OK.

It varies.

OK. Well, no problem. I understand that Bill's very especially here in California, right? Because summer months tend to be really high. So that's probably your high bills. And then, of course, your average bills are anywhere between that $80 to like $100 range, correct?

OK. Well, Valentino, you are paying a high amount for your energy and with the rate increases that California implemented, so I'm not too sure if you know this

year, California Edison

raised their rates by 15%. So that 80 to 100 you're paying can easily jump up to 130, 150 now. And then even on the higher end, you can probably be passing 200. So that's why we're giving homeowners a call because it's just as long as yourself and your property are able to qualify Valentine. That's how you're able to get the system. The only thing you pay for is for the cheaper energy costs, and that's it. So, for the property,

do you have any like big trees or tall buildings that provide shade over your roof by any chance?

Oh, OK.

If you don't mind me asking, what bad things have you heard? Like, do you have any friends or family members that got into solar?

OK, gotcha.

How long ago

was, how long ago did he get his solar, if you don't mind me asking? Do you have

a

uh, OK. That makes a lot of

sense then, Valentin cause programs, even 3 years ago. So if they didn't,

if they didn't get solar within 2 to 3 years, programs before that, it did put a lien on the property. With this new program, there's no loan involved, so there's no loan you need to take out. There is no down payment. There's nothing for the insulation and no lien on the property. The reason being there's none of those things is because since these are government-backed programs, meaning that since the government is helped funding these programs, homeowners are now able to qualify for them just as long as yourself and your property qualify. So as long as yourself and your property qualify, Valentine. Like I mentioned, that's how you're able to get the system, but then the only thing you pay for is the energy that you use. So it's exactly like how you're doing right now with Southern California Edison. You know how you purchased

energy from them. So

instead of purchasing energy from them, you eliminate that bill and you just have a cheaper solar bill. So to give you an example,

yeah, to give you an example, if you're paying like 200, we can get you as low as $100 sometimes even less. It just really depends. So that's why I was just calling to see if you're a good fit, OK?

you aren't, you don't have to talk to her about it.

None? OK, perfect. And then for the type of roof you have, is it shingles, concrete tile, clay tile. Do you happen to know?

Concrete tile. Perfect. That's not an issue. We definitely worked with concrete tile before. And then for the property, do you and your wife own it together? Like is she on Tidal with you or is it just yourself?

Both. OK, perfect. That's not an issue at all. And then since these programs are government endorsed Valentin, you would just need to have a good standing credit score of at least 660 or higher, so I'm guessing you're good there too, correct?

OK, no worries.

Any, any

like bankruptcies

or foreclosures in the past 7

years? No?

OK. No worries.

Just because if you did have a bankruptcy or foreclosure within 7 years, they would automatically

disqualify you from the program, meaning that

they wouldn't even give you a chance. So it sounds like you

should be

good there. Shouldn't be an issue. And I know this last question's silly, but no existing solar on the property, correct?

No? OK. Well, Valentina,

I know you saw, said you still need to speak to your wife to see if this is something you guys wanna do, and I'll be the same way, especially, you know, me and my wife will make decisions together. Go ahead, speak to your

wife if you like, I can have this tentatively set up for you like on Tuesday or Wednesday so it gives you some time just because I know we're going into uh the July 4th year, so homeowners are gonna be busy. I can tentatively set it for you like in the afternoon like around 5:30 or 6. Speak to your wife. I can give you a call Monday just to make sure that that time works for you, OK, Valentine?

sounds good. Perfect then. Uh,

for the time, would a Tuesday or Wednesday be better for you and your wife?

Uh, this is just a tentatively set a time, just so that you don't lose your spot because a lot of homeowners are booking for Tuesday and Wednesday, and I would hate for you not to take advantage. So I can give you a call Monday, um, but for the time with the Tuesday or Wednesday work for you? It doesn't mean you're gonna sit down. It just means that that time is safe for you.

no, it's good,

it's good. No worries then. I'll give you a call Monday. What time Monday would work for, for me to give you a call?

around

4:30. Perfect, Jonathan, go ahead and speak to your wife. Remember, these programs don't cost you guys anything. It's just a matter if you're, if you're able to, uh, if your property is able to qualify. So just explain that to her and then I can give you a call on Monday, OK?

Awesome, Valentine. You have

a

great day

Hi, Leana

Hi, Leana. My name is Christian. Uh, we're reaching out to you because your utility provider sent out a notice. It was about the changes for this year. Did you happen to see it come in?

OK, got you. Uh, Leanna this year, they're gonna be doing a lot of upgrades to the power grid. Uh, that's the reason they said they raised their rates in January and so we're calling to see if you're already paying more than $120 a month for your power.

Local Energy partners.

Well, we're not selling, but what we're trying to do is help homeowners go solar, uh. Yeah, go ahead

Uh, I'm not sure, uh, I don't think I've heard of Nexera Energy. Um, I mean, if I, if I could just briefly explain with us, uh, as long as you get qualified for the program, uh, you don't pay for the panels and you don't pay for installation, uh,

and then basically we'd come out there and install the panels and you would just see a reduction in your energy costs anywhere from 30 to 40%. Normally the more you pay, the more you save. Um, does that make sense so far?

Paxton Energy

Yeah, got you. So, um, that's a great question. I don't have that answer for you. I'm not a consultant. Uh, my job is just basically looking for people who are using enough power in their home, uh, would you pay more than $120 a month for your power?

OK, got you. And does that go up in the summertime too or like during

the peak months.

OK, got you. So you're definitely using enough power in your home, uh, for this to be, uh, for you to see some savings with our program. Uh, my job is just to basically set you up for an energy consultation that take anywhere from 30 minutes on the faster end, 45 minutes on the, on the longer end and basically we send out a consultant where they explain the program and show you exactly how much you would save and then if it all makes sense to you and you know, you like the number s then they would help you submit an application to get approved.

Oh no, what happened? They didn't show up?

That's, uh, that's

really weird. OK. Um, yeah, Leanna, I mean, uh, we, I, like I said, I, I've never heard of them before. Uh, I know we work with PAs and Energy, uh, they're, uh, with the Better Business Bureau, got an excellent uh customer service

track record. I mean, you were interested in uh solar before obviously would you be willing to meet with us?

OK, awesome. I do just have to ask you a few quick questions, uh, just to make sure that, uh, we're, uh, basically they're just qualifiers so that I know that we could send you a consultant. Is that OK?

OK, so you are the homeowner on the title for 848 Cameron, right?

OK, awesome and then for your house, are there any trees that are blocking the sun exposure on your roof.

uh substantially, OK. But you, uh, when you say not substantially, like maybe they do sometimes a little bit.

OK, got you. Now, I'm not saying this would be, is this is necessary, but if it was like if the consultant found it necessary to basically trim the tree a little bit. Would you be OK with that? We wouldn't charge you for this. This is just

to make the solar panels work better. I'm not saying it's necessary, but, you know, they would basically see it uh when, when they're there in person. Would you be OK with that?

OK, awesome. Um, as far as the quality of your roof, would you say it's in good condition? Are there any leaks or damages?

Gotcha. OK. Um, with, uh, with our program, I know that uh for some people that do need uh help with the roof,

uh, the program does involve like a little bit of roof repairment. Um, if, uh, if that was something that was deemed necessary by the consultant? Was that, uh, something you guys would be looking, uh, open to look

at.

OK, awesome. And then for your credit score, is it above 670?

Awesome and you don't already have solar on your house, right?

OK, awesome. Uh, yeah, Leana, well, it definitely sounds like uh, uh, you're a good fit for the program. Again, the next step is just to find a better time to meet with you, uh, is a weekday better for you or a weekend?

OK, awesome. Is he also on the title?

You said weekend, right? Did I hear you right?

You, you did say weekend, right?

OK, great. Uh, Saturday 2 p.m.?

OK, awesome. And then lastly, uh Liana is, as far as your um utility bill goes, do you get it in the mail or do you get it online?

Online, OK, great. Uh, the only reason I'm asking is because I'm page 3, the account, uh, your annual usage for the entire year, right, is on page 3 of that.

If you wanna send that, I'm gonna send you a confirmation text message right now if you wanna just send that over to me in a text message so we could prepare the savings report in advance and save you some time during the consultation. This is an absolutely necessary, but it will be necessary that you at least have it in person if you're not gonna send it over because the consultant will need that to design the solar system for your property.

OK, awesome, Leanna. OK, great. Do you have any more questions for me?

OK, awesome. And then, uh, you said this uh Saturday for 2 p.m. uh is gonna work for you and your husband, we said, right? I just wanna make sure that uh that's the best time for you guys.

Leana

Yeah, and I, I verified that with you, right? 848 Camden?

Cambon.

Got you. OK, Leanna, well, great. Uh, we got you in for uh Saturday at 2 p.m. and then uh hopefully it all works out for you.

OK Leana bye

Oh, hello.

Hi, yeah, Linda

Hey Linda, how are you? This is

Shaw. I was just giving you a call back here,

uh, seeing if this week worked out for you. Uh, I know, uh, you said you'll be back in town sometime this week, is that correct?

For the,

yeah, for

the solar pro. Mhm.

18th, let me see. Yeah, I mean, we definitely could be available that time, uh, for the 18th. Uh, I was calling you this week because they are in your area for this week. So sometime either early morning or even late afternoon works out for you, Linda. I can definitely go ahead and set it up and we also do work, uh, weekends as well if that works out for you.

Of course, of course, yeah. So you said the 18th of this month, correct?

Got you. Yeah, I definitely can, and what time works best for you and your husband on the 18th.

I think,

That'll be fine. OK, perfect, Linda. So what I'm gonna do, I'll send you a text message just letting you know you're all set for the 18th at 8:30 a.m. And then what I'll do as well is I'll give you a call that Sunday or Monday just to make sure that that time frame still works best for you and your husband, OK?

Linda. No problem. You have a great rest of your day.

Hi, Ms. Rutt

Hi, my name is

Adam. I'm calling because, uh, you spoke to a team member of mine yesterday. It was in regards to the energy program. How's your day going?

Yes, so we're reaching out because we're helping homeowners in the area lower their power bill with this government endorsed solar program that's now made for you not to pay for panels and just pay for cheaper electricity than what you're currently paying right now.

Yeah, uh, awesome

Yeah, awesome. So with this program, you don't have to finance anything. Essentially what it is is if you qualify, your bill will now get eliminated and swapped out for a cheaper bill up to 40%. So you're not financing anything, you're not taking a loan out, you're just doing a simple bill reduction. Uh, the thing is, Ms. Rudd, you would need to qualify. My job was really just ask you a couple quick questions just to see if you're a good fit.

absolutely, and I'm, I'm a complete agreement with you, so I don't want you to think that this is free. The way that it works is instead of you paying your current power bill at a higher cost. Your bill's not gonna be eliminated and swapped out for a cheaper bill. So you're still gonna be getting a bill. It's just 40% cheaper than what you're currently paying.

Yeah, well, so the thing is the catch is is that not everyone can qualify for it, right? So as good as it all sounds, not everyone can take advantage of this program, which is ultimately why we're reaching out. Does that make sense?

Uh-huh.

Yeah, so there's different kinds, right? More, more of your preference, uh, are you asking in terms of like the, like if they're American made, Chinese made, things like that.

OK. So there's different options, right? We do have American-made panels. We have Canadian made panels, Chinese panels, uh, there's different ones. Um, but as far as like the, the specific ones that we use that they're called Q cells. They're the top of the line. That's what's, that's the top of the line right now.

absolutely, yeah,

at

Sure. No, yeah, so, I mean, there is different options right now. I will say preferably the way that it works is it is on the roof. Um, essentially, right, if you have a lot of sunlight exposure, uh, then you would be able to do that. Um, as far as like, the, if you don't mind me asking, as far as like the condition of the roof, was there any leaks you were aware of or any damages at all?

Awesome. OK. I mean, that's one of the qualifications, right, just for me to set the expectation proper. Um, you also advised you were the homeowner of Brighton Court. Is that correct?

OK. Now, lastly, Ms. Rudd, I mean, really since the program is government endorsed that they do need to make sure that you have a standing credit score of above 660.

so it's

like

no, so just to be clear with you, this is not an, an Edison program. It's the program itself is called the Power Purchase Agreement. So it's a government endorsed solar program. So essentially what happens is, let's say hypothetically speaking, you get approved. You would then be getting the solar installed and Edison would go out and activate the system for you.

Uh, no, so we're not Sunrun. We're local energy partners. So essentially what we do is we basically we have on a different day we have an energy consultant pop by, show you a free savings report for about 30 minutes. They answer any questions or concerns you have. They show you a free savings report, right? And then ultimately see if we can help you get approved to help you lower that bill.

No, no, there's no information that I need. The, the only questions were, were those specific ones that I asked, which it seems like you could be a good fit for it. Um, essentially, it seems like obviously you'd probably want to get a better understanding how it looks and then, and how it works and get more uh inside of that. Is that fair to say?

Power purchase agreement, so it's PPA for short.

I can actually send you a direct link to it. This is your direct number, correct?

Perfect. So you can go ahead and look at this as well. That way you're familiar with it. It's a government endorsed solar program that's literally just made for you to pay for cheaper power. So it, it, it's kind of in the name you're just purchasing the power that you're producing. So I

can

Yeah, I can

explain

to you.

Yeah, absolutely. So, it's not necessarily the reason that they got two bills was because of the program. Unfortunately, what happens in a situation like that is when you, your neighbors got the solar, they only got the proper, uh, they only got the electricity, uh, that was basically designed for their system at the time. So what happens is they up their usage over time and that caused them to get a second bill. Now, what we do to prevent that is we ask you, hey, Ms. uh, do you plan on, you know, adding an electric vehicle? Do you plan on, you know, upgrading on the home, things like that. That way, we provide you with more electricity and we prevent you from getting two bills.

Sure. No, yeah, no worries. That, that was just me explaining to you as to what happened. So essentially, your neighbors, they ran, they basically upped their usage, so they over uh used whatever they were expecting to. In other words So I just

sent you a

link right here.

Yeah, it's, it's on your tech, you should have received it right now through your, through your number.

Uh-huh.

Yeah, so essentially the way that it works is let's say you and your property qualifies, you're able to get solar installed on the property with no money out of pocket. You're not taking a loan out, you're not financing anything. What it does is it eliminates your current Edison bill, and it swaps it out for a cheaper solar bill up to 40%. So what our job is to do is our job is to help find a better date and time on a different day where we can have an energy pop by for about 30 minutes. We show you a free savings report. If there's any questions you have you can write them down. Our job is to make sure to answer them for you and give you a proper breakdown of what the program entails and what it would look like for you in your home in terms of savings.

No, so that's a very great question. So the reason that credit score is asked is because since it's a government endorsed program. They do want to make sure that you're on time with your payments and that you don't have any bankruptcies or foreclosures under your name.

Perfect. So, yeah, that's

the only reason, uh, sorry, go ahead.

So like

your

no, so, yeah, so you're not gonna have an Edison payment anymore. You're gonna be paying a cheaper solar payment. So that's

the only

uh-huh

uh-huh.

Uh-huh.

Uh-huh

No, so, great, great question. So instead of you paying Edison, you'd be now paying the solar company. So you're just gonna be paying a cheaper power bill to the solar company. They're going to serve as your new utility provider.

Yeah, so we work as a brokerage, right, so our job is to connect you with the best solar company in the area from what it looks like it would be Paxton Energy.

Yeah, energy

No, they're, they're actually located here in uh in the San Fernando Valley.

they,

they

oh, OK, so yeah, I'm, I'm not too familiar with them, but essentially what we do, right, is we have an energy consultant go out to you. Uh, they go about for about 30 minutes. They show you a free breakdown of what it would look like to for your property. That way you can see the benefit of cutting down on your bill without you having to come a dime out of pocket, um, and, and essentially that's why homeowners are making the transition. It's just more if you can qualify, but based

on

sure, yeah, great question. So, no, you're, you're not paying for the solar panels. Uh, the reason that is is because you're just purchasing the electricity that the panels produce for you. So it's not like the other programs where you're paying for the actual panels. Um, with this one, you're just paying for electricity at a cheaper cost.

Uh-huh.

Yeah, correct

Uh-huh

Yeah, no, yes, so that, that's the great thing about it, right? So it, it's not that you're paying for the solar panels, the, the solar panels themselves are gonna produce electricity for you through the through obviously through the panels on the roof. So what happens is, let's say hypothetically that $250 you're paying, that's gonna be now reduced up to 40%, so you won't be paying $250 anymore. You'd now be paying a much cheaper solar bill. And, and that's actually the purpose of solar,

Yeah. So where, where Edison comes in, right, let's say hypothetically speaking, you move forward and you get the solar installed, you would now be getting activated by Edison. They would come out and activate the system for you.

so no

so you're not gonna be tied in with Edison anymore. The only thing you would get anything related to Edison, it's just the connection fee because they, they obviously, you can never be off the grid. No one can. Um, but that's it. You just get a small connection fee, but you're not going to be paying Edison for power anymore.

Uh, not too long. It typically it could take maybe rough to maybe like 2 weeks or so. Obviously don't quote me on it, but what

hap

Oh, so typically it depends with what company you go with and like what, uh, because I, I have heard of that too. I have heard of like Tesla, they take it up to like 6 months, believe it or not. Um, but with the, with the installers that we work with, typically I would say at most, obviously if there's any issues, it would probably take up to 3 weeks, maybe a month. But that's on rare occasions,

right? If there's any issues like within the property. But based on what you told me, it doesn't seem like there's anything that needs to be fixed or, you know, changed or anything.

Sure. OK.

No, yeah, I'm,

uh, uh, I'm, I'm, I'm glad that I asked these questions just to set the expectation proper for you, uh, because I would hate to waste any of your time obviously if this is not even something you could take advantage of. Um, but essentially, right, that's all the reason we're calling for, uh, essentially if there's a different day that you have about 30 minutes where we can have them pop by and break all this stuff down for you, show your free savings report. Uh, is, is it usually You in like a morning time or afternoon time?

Yeah, so as far as that goes, that's more of like your preference if, if you want like the American made, uh, that's who would be more manufacturing it.

Uh-huh.

So we, we, we have the latest styles in terms of like, uh, obviously like product production and everything. We make sure to get you connected with the top of the line. So that's the good thing with the, as far as like the way that we work as we make sure to get you the top of the line, that way you get the most efficient, um, production, cause that's clearly that's probably the most important thing when you're getting sold.

So that

yeah, so it's, so obviously, right, never bashing on any other company, right? All these companies are great. Uh, the only difference is that with us our job is specifically to connect you with the best possible deal out there. I'm sure when you're looking into solar, you obviously want to get the best amount of savings and obviously the best amount of service. So with us, we make sure to walk your hand throughout the whole process that way, right, if you have any questions, you don't have to wait through customer service. You can connect to us directly and we're, we're right on top of it.

There's no lien attached to the property. It doesn't affect your property tax because you're not financing anything. B. I was just reaching out about that notice you

you

don't.

on

with the

Bill has vision

It, it's, uh, it sounds really too good to be true. The thing is, Miss. right, I can guarantee you it's simply because not everyone can qualify for it. We've helped plenty of homeowners get approved for these programs. Uh, that's why we're reaching out. Um, obviously, it looks like you wanna look into how you can take advantage of it. Obviously your kids got it. Um, it's really just a great program that just helps you lower your power bill.

Oh OK

Uh-huh

Yeah, so the, the good thing is that right with solar there's different variety, right? There's different options with this one it's literally designed for homeowners that don't wanna finance anything and just wanna pay for cheaper power. The thing is, I know you have a lot of great questions. That's exactly what the consultation is for. It's for us to answer all of them for you that way you can see in writing and get a better understanding of how it works. That way, obviously there's no confusion and you can see that everything I'm telling you is exactly what it is and in writing.

know

just

yeah, great, that's a very great question. That's obviously a very common question, Ms. Red. So, what happens in a situation like that, let's say even within a year, randomly you just decide to sell, you're like, oh, I don't want to be here anymore. I want to sell. It's fully transferable, so you're not paying anything off the way that it works is you'd be transferring the savings that you're getting onto the next homeowner. So they would now be able to take advantage of your savings. So it's kind of like when any homeowner moves into a property, right? They, they sign up to get tied into the utility. It's the same ex act thing with this. You would just be transferring over to them.

Well, yeah, of course, but let's say hypothetically speaking, right, they're qualifying for your property. That means that they'll be able to qualify for the solar.

No, that, that,

that's awesome. That's awesome.

Well, yeah

I mean, that, uh, obviously, Ms. R, it looks like he has a lot of great questions. That's ultimately why we're reaching out. If there was any other questions you had, our, our job is to make sure to have the consultant answer them for you. Uh, at least from what I'm seeing, I, I don't know if you have any availability maybe on a different day for about 30 minutes, uh, maybe even like a morning time or an afternoon time?

worries

No No.

From, from what I see,

So this would be my direct line. Um, obviously, right, we would want to make sure that your husband is on board and on the same page with everything, uh, as well, um, it, I know that this week isn't good. Typically, would you say that early in the week would work better for you? Maybe like a Monday or Tuesday? Next week?

Gotcha. OK, absolutely. We'll

go ahead and speak with him because

sorry go ahead.

got you.

OK, yeah, absolutely. We could definitely do that then. We'll we'll touch base then. That's perfect.

So my name is Adam. I'm the verifications manager.

Of course, yeah.

I, I'll advise

uh-huh.

Absolutely. Perfect. That sounds good.

Of

course.

You too. Thank you

so much.

Hi,

Yeah, hi, Mrs. Parsons.

Uh, Josh, uh, I was reaching out. We spoke, uh, last week on Thursday. It's just

about helping you lower your energy bill with the solar program.

Do you

remember

Mhm. Yeah,

Yeah, really good question. So it sounds like from what you've heard, those were the older programs. So they had lease and finance programs so we're of course, if you lease it, you're paying for the system and then you're also paying for the energy you use and then finance,

of course, is like financing a vehicle, right? You're paying for the vehicle and then you're also paying for the energy it uses as well. Um, with this program, it's called a Power Purchase Agreement. So you don't pay for the installation. There's no loan you need to take out. There's no down payment. The equipment gets put on your home for nothing out of your pocket, so you don't pay a dime out of your pocket for it. The only thing you pay for, Mrs. Parsons, is just the energy that's being produced from that system at a cheaper rate, which is why you're able to reduce your bill by 40% because instead of buying your energy for medicine where they charge you a lot, you simply just purchasing it from the solar system now at a much cheaper rate. So it replaces that bill with the cheaper solar bill. That's all.

Yeah, so the name of the company is Local Energy Partners. That's where I'm calling from. Uh,

the

local Energy Partners, correct, yes.

worries

No, it's OK. I completely understand.

If you like, cause the way we work, our company, we're a brokerage, right? So we actually find the best company for you when it comes down to the installation of the system. The best company in your area, what I'm looking at at a map here with the best reviews, the installler's name is Paxton Energy, P A X T O N and then energy. If you like as well, I can send you a link over to their website so you can do your due diligence. Go ahead and look

at the reviews, you know, see what, what, what people say about them. Uh, if you don't like how Paxtony looks, we can also connect you with other companies in the area like Solar Purple, Sunrun, Tesla, just to name a few, right? But uh our job is just to find the best deal out there for you when it comes down to your energy needs and just helping you lower that bill that's all.

Sure, no problem, Mrs. Parsons. I'll

go ahead and send it over. I'll also send you a link over of the power purchase agreement just so that you can review it as well. And then if you like, I can give you a call like on Thursday so it'll give you today and tomorrow to review it and then we can talk and see if this is something you at least wanna search into a little bit, OK?

Next week

Monday works better?

Perfect. No problem, Mrs. Parsons. I'll send it over shortly then. I'll also put my name in there, of course. I'm, I'm Josh, so I'm the verification manager here and I'll just go ahead and send all that over to you.

No problem, Mrs. Parsons. You have a great day.

Mhm. Bye.

Hey Neil?

Hey, how's it going, Neil? My name is Adam. Uh, I was calling because, um, we spoke very briefly to your wife. Uh, I wanna say maybe it was this past week or earlier this week. Uh, it was in regards to the energy program. She advised for us to reach back out to you. Yeah

uh, the reason we're calling, right, is because we're helping homeowners in the area lower their power bill with the government endorsed solar program that's just made for you to pay for cheaper power than what you're paying right now. As long as you can get approved for it, of course.

the way that it works, right, is if you can get approved, it helps you get solar installed with no money out of pocket, so you're not taking a loan out, you're not coming out of pocket for it. You're just paying for cheaper electricity. So that's ultimately why we're reaching out, um, but do you recall like if you were paying over 100 on your power bill?

No, yeah, funny enough, we, we had spoke to her very briefly. She just wanted us to reach out to you. Um, I think from my understanding, she did advise you guys were then. um, essentially, right, with this program, it's really just made for you guys to pay for cheaper power than what you're paying. Uh, that's actually why we were calling. Um, my job was really just ask you a couple questions to see if you're a good fit to help you lower the bill. Does that make sense?

so let's say hypothetically speaking, right, we help you get approved. What happens is, is we'd be able to help you to get solar installed with no money out of pocket. You're not paying anything for that. All it is you're gonna be doing is eliminating the current power bill you're paying and just swap it out for a cheaper one. So that's something that we would break down to you obviously in further detail.

it's actually called the power purchase agreement. So it's exactly what you're already doing right now. Uh, are you paying with Edison? Yeah,

so it's exactly what you're doing with Edison. The only difference is instead of you paying them your bill gets eliminated and just swapped out for a cheaper bill.

it's Local Energy Partners.

like

a

as well were you looking into getting a

Yeah, OK program we can help out with that as well. Is that something that is.

Local

energy partners?

Uh-huh

hey, we're

hired like.

I

Brian

I'm

not sure if you've

ever spoke to me

about helping you with uh oh yeah, here, let me see. I believe you just texted me, correct?

Cause I just got a text message uh from the number, oh, this might have been from your wife cause we, we had tried reaching out to your wife, but she advised for us to call you. Uh, you, yeah.

Give

me one second here. Let me see here. I could send you an actual link directly to the company as well. That way you can, you know, read up on it also. Here

you go. So this is your direct line, correct? 388-9911.

OK, perfect. So, here we go. I'm sending you this over. Let me know if you received it.

Oh, man.

I mean

yeah, yeah, yeah,

no no no worries worries, worries,

I, I don't wanna waste any of your time. My job is just to ask

a quick question just to see if you're a good fit.

Yeah, yeah,

you, you received it.

Correct, yeah

of your pain.

by 40.

does.

Does that kind of make

sense so Oh no, so that's just the company site, right? Ultimately what my job is to do is help you get set up with a free assessment. Uh, if you can qualify. So that's why my job was just to ask a couple questions. Uh, for example,

you, you're the homeowner on Oakview Lane, right? OK.

Now, the main qualification, you know, is, is that you need to have a standing credit score above 660. Do you feel like you'd meet that?

Yes, 660 or higher.

basically,

I

mean, if you have availability on the weekend, I know that that's something that we can do. Uh, we do have consultants in the area if

you have availability maybe even on Saturday.

essentially what, what, this is my direct line so what what would happen is is you would, we would come up with a better date and time to have a consultant pop by. If a weekend works for you, we do have Saturday open.

Oh no, so, so what happened is, is I would help you set that up and then I would have a consultant reach out to you by Saturday that would be going out.

So if you say if you were to say that Saturday you had availability together on the property? Would you say that it would be a morning time or an afternoon?

OK, cause I do see that we're open at if you guys have availability Saturday at 2 p.m.

let's go ahead and do that. Awesome

man

perfect Yes, sir, ma'am. Uh

my

name

is Adam

Sounds

good. All right

good,

man. We'll

talk to you tomorrow. Bye-bye. You too.

Hey, Todd

Oh, hi, is this Miss Nosse?

Hi, my name is Adam. Uh, I'm calling because I believe you had spoken to a team member of mine yesterday. Uh, it was in regards to the new energy program. How's your day going?

check

take a jump kind of like how I mentioned, so yeah, yeah, absolutely. So we're reaching out with local energy partners, right? We just to give you a brief summary, I know you're busy working. We're helping homeowners lower their power bill and eliminate it with this newer government endorsed solar program that's just designed for you to pay for cheaper electricity than what you're paying right now.

Perfect. Yeah, so if that's something that you're concerned with and that's not a problem at all. Uh, the reason being is because of these newer programs, they're fully transferable. So thankfully now, you wouldn't have to pay off the system or anything like that. You now

transfer anything over to the next homeowners. right

Yeah, that's a very great concern, right? That the way that that works is. let's say when you're selling, right, people that are bidding on the home, they, they are, they are aware that solar is on it, and they would be moving into a cheaper, uh, utility as opposed to looking into a home that doesn't have it and they're paying, raising rates with more expensive, uh, utility. So it, it literally works exactly like how your current utility provider is. Uh, literally, you guys are just paying for cheaper power than what you're currently paying right now.

uh-huh

Yeah, no.

absolutely. I mean, obviously, right, you definitely feel these rate increases going on and things like that. Um, the way that it works is super simple. So the amount that you're paying right now, it would be anywhere up to 40% cheaper than what you're paying, right? So that monthly bill that you're paying, um, it would now be up to 40%. The thing is, um, Ms. Nose, as good as it all sounds, you would need to qualify for it. Ultimately, what my job is to do is really just ask you a couple of questions, uh, to make sure you're a good fit. Does that make sense

OK. Um, it's really quick, right? It won't take longer than a minute. For example, like you mentioned you're the homeowner on the property here on uh Tulsa Street, correct?

Great. And is there anyone else on title with you like a spouse or family member?

Perfect. Now, as far as like the, the condition of the roof, is there any like leaks, any damages you're aware of?

Perfect. OK, awesome. Now, as far as like sunlight exposure goes, um, would you say that you guys get exposed to like a good amount of sunlight.

yeah, definitely.

Um, as far as like the main qualification now, it's really just to make sure that you have a, since it's a government program, right, you would need to have a standing credit score of above 660 or higher.

Sure, no worries. I mean, you mentioned that prior to that you were above that mark. Is that correct?

OK. The

OK, no worries. So if you mentioned it was above that prior and let me ask you this, do you recall how long ago that was?

OK. But since then you've made like all your utility payments and like all your payments on time and things like that.

Sure. Oh yeah. No, yeah, absolutely. But like as far as like all the payments that you had been making like you're always on time with them?

sure, no, no worries. I mean, I know that that's something that we can help check for you. Obviously, right, it seems like you feel the pain of all the, the, the rate increases going on. Um, I would say

it's worth a shot for us to help check that off for you. That way we can see if there's something you could guys could take advantage of, um, but I mean, based off the information you gave me, it looks like potentially you could be a good fit for it. Ultimately, right, our job is super simple. It's just about finding a different day where you, you and your husband have about 30 to 45 minutes of spare time where we could show you guys a free savings report. And if there's any questions you guys have, our job is to make sure to answer them for you. Um, typically, on a different day, I know you guys obviously work, um, it are you guys usually more free in like a morning time or afternoon time?

Yeah, absolutely, absolutely. Um, you mentioned that typically evenings is what works for you and your husband?

Nope, not a problem. We, we are local, so typically, um, the latest that we would do work is 7 p.m., um, I

know that you mentioned typically you guys are more together during that evening time. Uh, is there potentially any time you guys would have like around a 6 o'clock or 7 o'clock on Thursday?

yeah, absolutely. I, I, I would uh

Yeah, it

typically that 6 o'clock, 7 o'clock time works. What I could do for you is, I know right now we are getting really booked up, um, we're getting really, uh, really tight. What I could do is I can potentially put you guys down for let's say Thursday at 7 and I can reach out to you tomorrow that way you get the chance to scoot your husband and then we can make sure that if anything needs to change, we can do that. But if not, at least we have a uh a time slot saved for you guys.

Sure, sure.

No worries. Absolutely.

Of, of course

no problem Brian reaching back out

Hi, Naveen.

Oh, I also go intervene. Uh, it's Brian. I'm not too sure if you remember me. We had spoken, I believe it was 2 months ago in May. It was about the solar program and helping you guys with uh reducing your bill. I'm not sure if that kind of rings a bell at all.

Yeah, no, no worries at all. I know it's been some time since we last spoke. Uh, I

was just giving you this call because I know you wanted me to reach out, you know, to like the middle of summertime around July. That way we can uh see if it was a better time for you because I know at the time you guys had a lot going on with the, the graduations and everything you wanted me to check in?

Uh-huh. Yeah, I was just calling in regards to the new government endorsed solar program. It was just meant to help you guys get solar installed with uh nothing coming out of your guys's pocket. And it's just meant to help you guys with reducing the bill up to 40%, right?

It

was

uh-huh, I'm here with local Energy Partners.

Uh-huh. Uh, yeah, so

we,

oh, we work as a brokerage in Navien, so what we do is we actually connect you with the best solar companies in your area, and it's based on installation reviews, right? So right there in Simi Valley, it seems like it would be Paxed in energy.

Tomorrow? OK, would around this time work as well or a little bit later?

Around this, OK, perfect interview and I

could definitely do

All righty.