Hi, hello, Mr. Nunez.

Hi, Mr. Nuniz. My name's Josh. I was just giving you a call. I believe you just spoke with someone on my team regarding the new energy program. How are you doing today?

I'm doing really good. Thank you for asking, Mr. Nunez. Um, of course, we were just calling and seeing if you got that notice in the mail. It was just regarding the recent rate increases. Did you happen to see that by any chance?

Yeah, really good question. I'm glad you asked that, Mr. Nina. So we actually work alongside California Edison. So whenever you inquire about like solar or anything like that, uh, they just give your information to us and we go ahead and make a call. Now, of course, I don't know if they gave your information to you or anything like that, but we just reached out to you because that's what we do. We're a

sole brokerage, right? So we're able to go ahead and hunt down the best deal for you when it comes down to solar. Now it sounds like uh you've been looking into it or starting, wanting to, have you got a consultation yet regarding your property or anything like that?

You will be? OK

Yeah, so every solar company has access to the same types of programs that are out. So whether if you go with Sunrun, Tesla, uh, whoever it may be, at the end of the day,

we all have access to the same program. So at the end of the day, it's what the company can do for you, right? Whether that be giving you an extra panel for production, uh, battery pack, whatever it may be, whatever incentives those certain companies are offering. What I could say is with us, we have beaten out Sunrun quite a few times when it comes down to quoting for homeowners, even Tesla, as a matter of fact. So if you're looking into getting multiple consultations. That's exactly what I recommend homeowners to do. At least get, you know, around 3 to 4 quotes coming in before making a decision, but it sounds like

it's, that you're already considering, correct?

OK. Gotcha. Well, uh, uh, my job is really simple, Mr. Nunez. It's just to actually go ahead and see if you are a good fit for these programs and then of course if you are, uh, we just select a better time and date to Kaon can stop by. They break down all those questions for you or answers. Uh, they show you a savings report and they get to answer any questions or concerns you may have. Um, for your property though, do you have any like big trees or tall buildings that

provide shade?

Nothing

like that

And what about the roof condition? Any leaks or damage you're aware of, anything like that?

Gotcha. OK. So it's

a shingle

out.

at least

Mhm. Correct. Yes. Where he gets the most production is typically where we do put the panels, but the good

thing about us as well is we don't even come close to a roof that's not structurally strong enough to sustain the system. So if there is like damage or anything like that, that, you know, where

the point,

OK. Gotcha. No problem. And that shouldn't be an issue. And then, uh, you already mentioned it was a shingle roof, so that's good there. And is there anyone else that owns the property with you. That's a title, like a spouse

or family member,

just yourself. OK.

Got you. And then for these program s of course, since they are government endorsed, you would just need to have a good standing credit score of at least 670 or higher. So I'm guessing you're good on that end as well,

No, yeah, of course

and they ran it without your permission?

Oh, got you

lightreach

that's definitely

something.

now you're looking

into

the whole thing.

though, where they, where they,

yeah, they shut off the

energy.

so we're

located out

in

Los

Angeles,

so not that far. Yeah.

Oh yeah

wow

Mm, wow,

Gotcha. OK.

I

know

we can

definitely help out with that if it comes down to it, because having metal equipment, you do need that running, right? Especially if there's a, a blackout or anything that does happen.

So by all means, our energy control can definitely talk to you about that as well, and show you what it would look like. So, um, in regards to, of course, uh, the other thing that you brought up, uh, which was regarding um what was that question you asked me the first time around. Sorry about that.

Uh, you, you

said about the

credit.

So yeah, we, we don't even run your credit until you're able to move forward and everything makes sense for you, right? So, and the thing is, it's not a hard credit check with us. It's a soft one, but yeah, that, yeah,

that's

only

if you

move

forward.

So we're not gonna be like Sunrun, right, and run your credit prior. We don't

do anything like that, yeah.

No, yeah, we,

we

don't

run

credit at

all. Yeah, we don't run

credit at all

until

you say

yes, I, I wanna move forward with the application because first and foremost it's an application. because we need to check to see if the property's still gonna pan out. So what we do is we do a site inspection where someone comes out and they check the property and everything that's if you're willing to move forward and then that's when it gets right. But other than that, no one's gonna touch it. The, that, yeah

we,

definitely gonna do

No, yeah, exactly.

won't do that

until we get your.

I'm,

I'll be the exact

same

one.

Oh yeah,

and I

completely

get it.

and I,

I

agree

with you, Mr. Nunez. I'll be the same exact way, especially if uh a company came out told me they weren't gonna do it, and then they ended up doing it. So yes, I, I would definitely be dotting my eyes and crossing my T's as well, but uh, I can assure you we don't do anything until you say yes I wanna move forward with the application and that's when they ask, of course, for the last four digits of your social and where where I help you out. Other than that, they just go to your property, take a look at your energy bill to see how much you're using, and they create a savings report from that savings report, they determine how much you're able to save and only if you are saying yes, you want to move forward with the application, then they would ask. But other than that, they will not run it.

Mm, OK,

got

you.

that's

probably

why

they're

already

ran it.

Of

course, yeah,

no problem.

And then

for

the

oh yeah,

And then do you

remember

type

of

program

it was?

Was it a power purchase agreement? Was it a lease? Was it a finance option? Did you happen to know what option it was? No it's OK.

Typically with uh

California

Edison,

if you're not looking to, you know, like own the system if that's not a big priority for you, then more than likely they probably presented to you a, a power purchase agreement option. Yeah, so

I haven't heard

of that.

That's

hilarious

no. That

doesn't

make

no sense

at all.

that's,

that's

funny.

makes no sense.

what

you

Yeah, yeah,

I

mean

was gonna say that

makes no

sense.

that, that

makes no

sense

at all

because

your neighbor would need to have access to your main panel unit in order to, you know, pull the energy so that makes no sense whatsoever.

Yeah, but all right, Mr. Nunes, I mean

it, it definitely seems like

you can benefit from at least another

consultation here. Um, if you have some availability this week, they are available from mornings all the way up until afternoons. So if you have some time, I'd love to go ahead and see if we're able to help you out.

Got

you, got

you.

of

course.

I

completely

understand

especially from the experiences you already had, and that is definitely something I'll tell the consultant. It'll just be more to, of course, see what we're able to help you save, right? Everything looks good, then they can definitely help you move forward, but that's only with your consent. But it's just to talk to you about the types of programs and see if we're even able to help you out, OK? OK. Cool. Uh, let me

see for tomorrow just because I know we have a couple for tomorrow and you said around noon time works, correct? OK, correct. Let me see.

Uh, give me one second here. Um, mhm.

Would, and OK,

would

potentially

Wednesday

or Thursday

be a good day for you just because I am looking here I do see a couple consultations lingering around 12 right now. So I don't know if we'll be able to squeeze you in, but would Wednesday or Thursday work better for you, Mr. Ninoz? 12 o'clock. OK, I could definitely

do Wednesday

at

12 then because I do see an opening here but all right, What I'm gonna do, I'm

just gonna send you a, a text message then,

Mr. Nunez, just letting you know you're all set for this upcoming Wednesday, which would be the 13th at 12:00 p.m. Uh, I just wanna make sure that that time does work out for you just because we do work as a first come, first serve. So since you're taking that time slot, another homeowner won't be able to take advantage, so 12 p.m. does work out for you the best on Wednesday, correct?

Sounds

good

that's

why I

did

it, yeah.

My name is Josh. I'm

the

verification

manager.

You're good

Got

you,

Mrs.

In the years. I

completely

understand.

problem

problem.

I'll definitely

let him know.

11:45.

Sounds

good.

I'll have him there

at

12.

Awesome then, Mr. Nunez, you're all set. Uh, when

you get that text message, just give me a like or a thumbs up just to let us know

you

got it and then you're all set, man. All right. You have a good day. No problem.

You have a great day, Mrs. Ms.

Thank you. Bye-bye.

Hey, Mr. Johnson.

Hi, my name is Adam. I'm,

I'm calling because you spoke to a team member of mine, uh, a couple of days ago, it was in regards to the energy program. How's your day going?

Good, good. I, I believe you asked that they had asked you if you're paying like over 100 or $120 on your power bill. Does that kind of sound right?

Was

it in regards to solar?

OK. Well, def definitely must be a different company because uh we had reached

out to you two days ago. Obviously, it looks like you're looking into the solar. Um,

Sure. Well, the reason I ask, right, is just because obviously, it's a good thing that you're looking into these programs. The one thing I always recommend, right, is to get different um options, right, different opinions. That way you can compare apples to apples and see what's the best fit for you and your family. Now, what we do is we're with Local Energy Partners, what we do is serve as a brokerage so our job is specifically to connect you with the best possible deal that's out there for you. That way, you get the most amount of savings. So, one thing I always recommend, right, is definitely meet with that company that you're looking into.

What, and what we're able to do is on a different day, we can have a consultant pop by do the same thing, but we can help you compare apples to apples with what you received. That way we can help you make sure, uh, obviously, that you're getting the best possible savings and best fit for you and your family. Would that sound fair? I

Yeah, absolutely. We can definitely do that.

Awesome. OK.

Hi, Ms. Foss.

Hi, my name is Adam. Uh, I'm calling because we spoke a couple of days back, very briefly, I believe you were at a dinner, uh, in regards to

the

uh, I'm just reaching back out because I, a team member of mine called, uh, asking if you're paying like over 100 or 120 on the power bill. And I believe you said you were.

Gotcha. OK. I, I mean, as that as that, um, as far as that goes, had you recently been looking into it?

Got you

Ah. Uh

OK, so,

so was it like a, was it a cash option?

Or?

OK. And I mean, as far as like the, the option, do you, did you have to take out a loan for it?

Gotcha. OK. No worries. I mean, so the, just, so I'm, can be transparent with you how this works is the, the program that we're sharing now is a little bit different. So there's no loan you're actually taking out for it. The way that it works is instead of you paying the current power bill that you guys pay um with Palm Springs. That

bill is now gonna be eliminated and just swapped out for a cheaper monthly solar bill, right? So as long as you

guys can get approved, it's just a simple bill reduction. But for me to set the expectation proper do you recall how much you paid on the most recent power bill?

Got you.

On an average, gotcha. OK. Yeah, obviously, right, in the, especially in the summertime and, and being in the heat, you know, that, that makes a lot

more sense, unfortunately. Um, OK, no worries. I mean, right, the next step for us is very simple. It's very similar to uh a process that I'm sure you followed with other companies. Uh, our job is really just to find a different day, a better day and time, where we can have what's called a 30-minute in-home consultation and assessment. We show you a free savings report. That way you can compare apples to apples, the options you receive, and see what's the best fit for you. Uh, obviously with the solar. Um, as far as like your availability for something like that this coming week. Uh, is it more of like a morning time or afternoon time?

Yes, so on a different day, we would have to meet you there for about 30 to 45 minutes. That, to give you that proper breakdown.

OK. Let me double check here, uh, cause I would wanna make sure, you know, right, that it, it would be the best fit for you. What I actually can do for you is I could put you down for Thursday. Um, I know it's 6 days out, but what I could do is I can reach out to you prior uh to make sure that that sticks with you. Because I know, right, you would wanna be present. I'm sure you have a lot of questions and things like that. So I could definitely put you down in for Thursday.

OK, as far as like the availability for you, is that like a morning time or afternoon time?

The name of the actual panel?

So the, the panels right as far as the actual panels goes, there's different types that we use. So there's American.