Objection/Handling
Index / "My bill is too low"
05 / 18 · 6 entries

"My bill is too low"

Sometimes an objection. Sometimes arithmetic you can't argue with.

Steve Mcmahon
BOOKEDMEDIUM
#18885Apr 27, 2026 128 exchangesobjection at 0:35stage Archived
Listen forBrian doesn't argue the number. He cites the savings band and keeps qualifying. Note: this homeowner declines twice later on the same objection.
ObjectionHow it was handledHomeowner's reaction
···
HOMEOWNER02:00pm
let's say,
AGENT3:07
got you.
HOMEOWNER0:35
I'll say we average 100
AGENT02:00pm
A. OK, got you.
HOMEOWNER1:39
yeah
AGENT0:44
Well, the reason we were just calling is because there are new government endorsed solar programs that are just helping homeowners cut down on their power bill, without
HOMEOWNER3:07
Mhm
AGENT0:48
needing to come out of pocket anymore to get that solar installed. right
HOMEOWNER1:39
Yeah
AGENT0:52
but the key thing was really just to see if you guys can qualify. you know, does that
HOMEOWNER02:00pm
yep
AGENT0:53
make sense, Steve?
HOMEOWNER02:00pm
yep,
AGENT1:00
Got you. And these programs, they are new and completely different, so it doesn't require you to take out like a huge loan or a down payment. It's just designed to help you eliminate your current bill just for a more cheaper and fixed solar bill. As long
···
HOMEOWNER0:05
Landscape systems
AGENT01:59pm
Hi Steve,
HOMEOWNER01:59pm
Yes
AGENT0:15
hi, how's it going, Steve? Uh, my name is Brian. Uh, I was reaching out. I believe you had just gotten off the phone with a team member of mine. It was about the new energy program. How's
HOMEOWNER01:59pm
Yup
AGENT0:16
your day going?
HOMEOWNER0:17
Uh, pretty good
AGENT0:25
Pretty OK, awesome, man. I, I was just reaching out I know when they had spoken with you, they advised you about the rate increases that were going on this year and
HOMEOWNER3:07
Mhm
AGENT0:28
you would have mentioned you guys are paying above 100 on your power. Uh, was
HOMEOWNER0:15
No,
AGENT0:15
that
HOMEOWNER0:15
we
AGENT2:23
correct?
HOMEOWNER0:30
pay, uh, we pay on under 100.
AGENT0:31
Oh, you guys see
HOMEOWNER0:44
Well,
AGENT0:30
under 100,
HOMEOWNER02:00pm
let's say,
AGENT3:07
got you.
HOMEOWNER0:35
I'll say we average 100
AGENT02:00pm
A. OK, got you.
HOMEOWNER1:39
yeah
AGENT0:44
Well, the reason we were just calling is because there are new government endorsed solar programs that are just helping homeowners cut down on their power bill, without
HOMEOWNER3:07
Mhm
AGENT0:48
needing to come out of pocket anymore to get that solar installed. right
HOMEOWNER1:39
Yeah
AGENT0:52
but the key thing was really just to see if you guys can qualify. you know, does that
HOMEOWNER02:00pm
yep
AGENT0:53
make sense, Steve?
HOMEOWNER02:00pm
yep,
AGENT1:00
Got you. And these programs, they are new and completely different, so it doesn't require you to take out like a huge loan or a down payment. It's just designed to help you eliminate your current bill just for a more cheaper and fixed solar bill. As long
HOMEOWNER02:00pm
Uh-huh
AGENT1:06
as you can get approved.
HOMEOWNER0:48
Right
AGENT1:20
Gotcha. And my job, it was really simple. It's really just to verify those few little details. It's just to see if you could be a good fit because not all homeowners are, but if you are, then that's when we could just find a better time and date to actually go over all the details with you, you know, does that sound good?
HOMEOWNER02:00pm
Um, yup
AGENT1:27
OK, awesome, Steve. I just wanted to confirm you were the the homeowner here on the 19432 Salmon Lane,
HOMEOWNER02:01pm
Yes.
AGENT02:01pm
correct? You,
HOMEOWNER02:01pm
Yup
AGENT1:33
OK, awesome. And was there anyone else on the title there with you, like maybe a spouse or a family member? There was? OK. And would that happen to be your spouse?
HOMEOWNER1:39
Uh, yeah, it's uh Gail Capone.
AGENT1:47
OK. Gotcha. Perfect. And and as far as your property here Steve, do you know there's any like trees on it that created shading over the roof.
HOMEOWNER02:01pm
No, no, nothing
AGENT1:54
A no trees. OK, perfect. And as far as your condition of your roof, have you received any like leaks on it or any damages?
HOMEOWNER0:15
No,
AGENT0:15
No
HOMEOWNER02:01pm
no, it's
AGENT1:54
damage?
HOMEOWNER2:00
all good. It's a fifty-year roof that was done 15 years ago.
AGENT2:02
OK. Gotcha. So you haven't experienced anything like that? Got
HOMEOWNER0:15
no,
AGENT02:01pm
it perfect.
HOMEOWNER2:06
no, the roof is good for another 2030 years.
AGENT2:16
Perfect. Love to hear that. OK, awesome, Steven. This is the program, it is government endorsed. The main qualification is just to have a standing credit score above 670. You feel like you
HOMEOWNER0:31
Oh
AGENT02:01pm
meet
HOMEOWNER1:39
yeah,
AGENT0:15
that?
HOMEOWNER02:01pm
that's easy.
AGENT0:25
man
HOMEOWNER02:01pm
Yeah, oh yeah.
AGENT2:23
Awesome, Awesome. I, I know it's a silly question, but there's no existing solar in the property there, correct?
HOMEOWNER02:01pm
No, there isn't
AGENT2:38
No, OK. Well, Steve it definitely does seem like you guys could be a good fit. The next step was really just finding that better time and date to have the consultant sit down with you guys. That way he can just go ahead, break down the program for you, answer any questions you guys have and then see if you guys can get approved,
HOMEOWNER0:25
Now,
AGENT02:02pm
right when
HOMEOWNER2:44
what's the difference between that? like I told the other guy, um, you know, I started looking in with, but it, it was something
AGENT02:02pm
huh?
HOMEOWNER2:46
I, I'd prefer to purchase them
AGENT0:25
OK
HOMEOWNER2:48
and own the panels.
AGENT2:50
Yeah. Yeah, that's a great
HOMEOWNER1:20
I mean,
AGENT3:00
question, Steve. I mean, there are programs out there we can connect you with where you still don't have to come out of pocket and if you want ownership for it, right? That shows what the consultants. Therefore, that way he can go ahead and explain the different programs for you.
HOMEOWNER02:02pm
Mhm. OK
AGENT3:07
Mhm, got you. And I know you mentioned uh as far as your availability was that better like more in the mornings or afternoons?
HOMEOWNER02:02pm
Um, afternoon.
AGENT3:15
More in the afternoons, OK. And when you say afternoons, is that more like after 3, maybe after 4?
HOMEOWNER02:02pm
Yeah, 4 o'clock
AGENT3:26
After 4, OK. Gotcha. Because I'm looking here we do have availability on Wednesday at 5 p.m. It's a 5 p.m. work for both you and your wife?
HOMEOWNER3:28
That's this Wednesday
AGENT2:23
Correct
HOMEOWNER3:32
Uh, no, actually that wouldn't be good, um,
AGENT02:03pm
That's mhm
HOMEOWNER3:34
how about the following week maybe?
AGENT3:45
The following, I'm looking here it's because I don't, I'm not too sure if our consultants are out there in the area for next week. Do you happen to have some availability maybe like on Thursday or Friday?
HOMEOWNER02:03pm
Uh, Friday
AGENT3:49
You do have Friday? OK.
HOMEOWNER3:07
Mhm.
AGENT3:51
And was that 5 p.m. a good time for both you and your wife?
HOMEOWNER3:54
Uh, it could be, uh, you could do earlier.
AGENT3:56
00, a little early, OK? So
HOMEOWNER02:03pm
Yup
AGENT4:01
what, let me check here. I'm looking here, we do have a 3 o'clock. Is the 3 o'clock good?
HOMEOWNER4:04
Could you do 3:34?
AGENT4:08
3:34. I, I, yeah, I do see a 4 o'clock.
HOMEOWNER0:25
OK,
AGENT0:25
OK,
HOMEOWNER4:09
that'd be better
AGENT4:13
awesome, Steve. Well, I'll put you guys down for this Friday at 4 p.m. Uh, just one last
HOMEOWNER0:25
OK.
AGENT4:17
thing, do you guys get your utility bill in the mail or was that received online?
HOMEOWNER4:19
Uh, no, we get it in the mail
AGENT4:24
In the mail, OK, cause I'm just gonna send you a little text right now just letting you know it's set for that Friday. If what you can do whenever you have the chance, if you could just take a picture of page 3 of the power bill. Uh, we just need the bar graph because
HOMEOWNER02:04pm
yep
AGENT4:33
that's what we use to determine your annual usage and create that savings
HOMEOWNER02:04pm
Oh, OK,
AGENT3:26
work.
HOMEOWNER02:04pm
yup, yup.
AGENT0:25
OK,
HOMEOWNER0:25
OK.
AGENT4:39
awesome, man. Well, I, I always just like to confirm because we work as a first come, first served. Since you're taking
HOMEOWNER3:07
Mhm.
AGENT4:43
that time, another homeowner can't take advantage of it. I just want to make sure it's the best time for you guys.
HOMEOWNER02:04pm
Yup.
AGENT4:51
OK, awesome then Steve, I'll send you that text right now if you could just give me a like a like or a thumbs up on it just to let me know you received it in the meantime, that would be great.
HOMEOWNER4:53
OK. OK. Yeah, no problem
AGENT4:56
OK, awesome, Steve. Well, it was a pleasure speaking and we look forward to seeing you this Friday.
HOMEOWNER02:04pm
OK. Bye-bye.
AGENT4:58
Alrighty bye bye
ROBERT COHAN
BOOKEDMEDIUM
#20891Jun 30 196 exchangesobjection at 4:59stage Set
Listen forA prior company had already told him he didn't warrant a full system.
ObjectionHow it was handledHomeowner's reaction
···
HOMEOWNER1:23
Yeah
AGENT4:36
get solar, the whole idea is so that you can obviously eliminate the bill that you have with Penalle, and then swap it for a, for a solar payment which is typically cheaper because the rate that you pay for electricity is just less. Um
HOMEOWNER4:59
Well, I just don't use that my, that much energy. I mean, uh to, to warrant. I I I use the air conditioner during the summer months, I use, um, I don't know. I use uh Uber, like I said, uh, I use over 100, 100 kilowatts or or some o we. My last bill was uh it was 389 kilowatts.
AGENT5:06
OK And were they saying that they weren't able to, they would not be able to cover enough to, to cover that anthem.
HOMEOWNER5:09
Oh, no, they just didn't want to do it.
AGENT0:26
That
HOMEOWNER7:11
They did,
AGENT2:11
doesn't
HOMEOWNER1:04
they,
AGENT2:45
make sense
HOMEOWNER5:21
they only want to, they only want to put on the uh what the, what the amount that they are that they would they would, uh, to draw the $50 a month. uh, $50 a month
AGENT1:23
Yeah
HOMEOWNER4:12
payment.
AGENT5:28
Hm, yeah, that, that attention, how long ago was it ago was this uh consultation, you don't mind me asking?
HOMEOWNER1:32
like
AGENT0:59
Oh,
HOMEOWNER0:38
here
AGENT5:49
OK, well, that, that probably makes sense. Um, uh, and again, I don't know if it's the same program, but I like I mentioned, the programs that, that were at least to the homers that that we're helping out right now, it's supposed to cover basically the entire bill. Um, if you want more, that's not an issue whatsoever. You can get more energy if you'd like to, like if you, if you're obviously try to, you'd like to sell more back to Penele.
···
HOMEOWNER0:53
Well
AGENT04:49pm
Hey, Robert
HOMEOWNER0:06
you have to stop.
AGENT1:04
Hey,
HOMEOWNER1:23
Yeah
AGENT0:16
how's it going, Robert? Uh, my name's Andrew. Uh, I believe you just got off the phone with someone on my team, uh, just a few minutes ago about the new energy program. How are you doing
HOMEOWNER0:53
OK,
AGENT04:50pm
today?
HOMEOWNER0:19
are you gonna come back from the 878 number.
AGENT04:50pm
I'm sorry
HOMEOWNER0:24
but she told were gonna call me back from the 878 number.
AGENT0:53
No,
HOMEOWNER0:16
So
AGENT0:16
I
HOMEOWNER04:50pm
first
AGENT0:26
think that would,
HOMEOWNER04:50pm
answer
AGENT5:55
that, that's
HOMEOWNER04:50pm
the call.
AGENT0:38
probably her phone number, but um my name is I'm actually the verification manager here. I'm, I'm, I'm, I'm in charge of basically seeing if you can actually qualify for the program, but she explained to you at all how the program works just yet or
HOMEOWNER0:53
Now
AGENT0:53
no?
HOMEOWNER0:40
to say that you will take care of everything.
AGENT0:53
OK, well, just uh kind of break things down for you. What it, what it is is that um right now, there's a government endorsed program that allows you to actually switch over to uh solar uh without having to pay anything out of pocket for it,
HOMEOWNER04:50pm
Oh yeah,
AGENT0:16
and
HOMEOWNER0:16
I
AGENT0:16
it
HOMEOWNER0:55
already went direction.
AGENT1:04
you, you
HOMEOWNER04:50pm
You guys
AGENT0:57
said you already went through this?
HOMEOWNER0:59
Oh, no, you gotta turn me down.
AGENT1:04
Oh, you could, uh, did they tell you you didn't qualify for this? And, and what was the reason why? Was it because of roofing, cause of credits?
HOMEOWNER1:15
You got me I get my, my credit line didn't come back, you know, I have perfect credit.
AGENT1:23
Oh OK, yeah, cause they do require a 660 minimum FICO score where they're not able to, to approve you based off of that?
HOMEOWNER04:51pm
All right, 674.
AGENT1:32
OK, so then, I mean, you would qualify there. Did they mention anything as far as um like the roof condition? Have you had any leaks or any damages?
HOMEOWNER1:36
Oh, no, I re I I requested to my, too many panels.
AGENT1:43
Oh, OK. So you weren't able to get enough panels, was it because they weren't able to cover all of your energy or you just wanted more panels?
HOMEOWNER1:58
No, they requested too many panels, uh, because then I wanted them to pay for the, I wanted the kinda like to pay my, my, my bill. I want to generate too much energy, is that uh they told me.
AGENT2:02
Oh, you wouldn't be able to generate enough to cover everything. Is that
HOMEOWNER1:23
Yeah,
AGENT2:03
what they said?
HOMEOWNER2:11
oh, are you listening to me? I wanted to generate too much energy that it doesn't like we cover it. so I can charge fun like
AGENT2:18
Oh, OK, I got you. You wanted extra so that you can obviously charge Penelec and they purchased the power from you.
HOMEOWNER1:23
Yeah
AGENT2:27
Got it. And when they, when you sat down with a consultant, were they not able to get you more than what you wanted, because that's usually not an issue.
HOMEOWNER2:38
Oh, that's just turned out to be it, it wasn't, it wasn't on how to, how they say it uh I wasn't authorized to have more, more than what I was
AGENT0:24
But
HOMEOWNER2:39
what I was offered that way,
AGENT6:28
really
HOMEOWNER1:23
yeah.
AGENT2:45
That, well, that doesn't make sense. Who, who, what, uh, what company did you meet with? Cause that,
HOMEOWNER0:06
uh,
AGENT2:46
that, that typically isn't an issue.
HOMEOWNER2:58
I for the two of them, 2 separate companies, uh I don't even remember the names One of my one was uh solar um, I don't know. All
AGENT0:53
OK.
HOMEOWNER3:02
I know is I talked to two separate ones and, you know, they wasted my time.
AGENT3:26
Well, yeah, and I, I totally understand. And obviously, if I, if we were to send someone out, I'd want it to be worth your time. What I and that's why I guess I'm asking these questions cause when it comes to like getting more electricity, that's typically never an issue. The only issue that you run into that a lot of times is only if you can't fit like more panels on your house. Um I guess that's my question. Did they tell you that you didn't have enough space to put more so that you can cover uh
HOMEOWNER0:16
I
AGENT04:53pm
cover more.
HOMEOWNER3:33
know, my whole roof, my whole roof is helping and they don't, and it totally exposed to the uh to the sun. And they
AGENT0:53
Right
HOMEOWNER3:46
offer, they, they, they told me like I can only, I can only have, I can only do 7. but you know, if, uh, if you calculate the, the space on my, on my roof. I can have up to 15
AGENT3:51
OK Yeah. Interesting
HOMEOWNER3:52
and just take my new
AGENT3:54
And they just said no. Wow.
HOMEOWNER4:12
Oh no, they, they, they wanted me to make um make payments to that. I didn't want that I didn't want to have to make payments then on uh on top of my, on top of the uh, on top of paying, uh, paying, paying Penalle. on top of paying the other guys, uh, the, the suppliers.
AGENT4:24
Yeah, yeah. Well, I mean, look, what I can tell you is this, is that typically the way it works, and again, maybe it's wherever you sat down with, but the way that it typically works is that obviously most homeowners, when you pay Penelle, right? for energy. But when you
HOMEOWNER1:23
Yeah
AGENT4:36
get solar, the whole idea is so that you can obviously eliminate the bill that you have with Penalle, and then swap it for a, for a solar payment which is typically cheaper because the rate that you pay for electricity is just less. Um
HOMEOWNER4:59
Well, I just don't use that my, that much energy. I mean, uh to, to warrant. I I I use the air conditioner during the summer months, I use, um, I don't know. I use uh Uber, like I said, uh, I use over 100, 100 kilowatts or or some o we. My last bill was uh it was 389 kilowatts.
AGENT5:06
OK And were they saying that they weren't able to, they would not be able to cover enough to, to cover that anthem.
HOMEOWNER5:09
Oh, no, they just didn't want to do it.
AGENT0:26
That
HOMEOWNER7:11
They did,
AGENT2:11
doesn't
HOMEOWNER1:04
they,
AGENT2:45
make sense
HOMEOWNER5:21
they only want to, they only want to put on the uh what the, what the amount that they are that they would they would, uh, to draw the $50 a month. uh, $50 a month
AGENT1:23
Yeah
HOMEOWNER4:12
payment.
AGENT5:28
Hm, yeah, that, that attention, how long ago was it ago was this uh consultation, you don't mind me asking?
HOMEOWNER1:32
like
AGENT0:59
Oh,
HOMEOWNER0:38
here
AGENT5:49
OK, well, that, that probably makes sense. Um, uh, and again, I don't know if it's the same program, but I like I mentioned, the programs that, that were at least to the homers that that we're helping out right now, it's supposed to cover basically the entire bill. Um, if you want more, that's not an issue whatsoever. You can get more energy if you'd like to, like if you, if you're obviously try to, you'd like to sell more back to Penele.
HOMEOWNER1:23
Yeah,
AGENT0:19
Um,
HOMEOWNER1:23
yeah,
AGENT04:55pm
so yeah, I'm, I.
HOMEOWNER2:27
that's.
AGENT04:55pm
I don't think.
HOMEOWNER5:54
that was the whole idea behind it
AGENT5:55
Yeah, yeah, I mean, that, that's,
HOMEOWNER04:55pm
It didn't
AGENT6:28
that's how
HOMEOWNER8:32
happen
AGENT6:28
at least that's how I'm aware of how it works and how we helped homeowners. So it might have been a different program or maybe you sign up with the person that didn't really know what he was talking about. um, but that is how it works. So if you are, if that is what you've been looking for, I think this is probably gonna be something that would work for you. Um, now, I guess, uh, and that was the reason for my call, right? It's just, uh, what I do is I just verify if you're a good fit because that's, and secondly, I just have an energy consultant stop by and literally break it down for you and show you how they're able to, to do all this for you. Um
HOMEOWNER6:38
Well, I'll tell you what, before you come out here, just Google my, Google my back. I look at the roof that I have. and he tell me whether it's it be worth your time coming out.
AGENT6:46
Well, I'm looking at it for you right now. So that's basically what I do. So the main thing is, is that you clearly have a space to to fit panels there, right? I mean, you have
HOMEOWNER0:53
OK.
AGENT6:59
in front of your home, you have 2, you have 3 big faces to, to place panels on your home, which, again, from what I, from what I'm seeing here, you, you shouldn't have an issue with putting enough panels on your, on, on your roof to cover the energy that you have. The big thing is
HOMEOWNER0:53
Right
AGENT7:04
obviously how much energy you want more. That's something that the energy consultant can, can obviously break
HOMEOWNER0:59
Oh
AGENT7:04
down with you, right?
HOMEOWNER7:11
And I, I needed, I needed power out there to the uh my garage. They didn't want to do that.
AGENT7:15
You, you said that you wanted to power the garage as well? Is that right?
HOMEOWNER04:57pm
Yes
AGENT7:28
Yeah, yeah, I mean, well, the, the, the way that the power works is obviously your, your garage is also connect connected to your main electrical panel. So it would power that as well. Anything that's connected to your main electrical panel. will, will be covered
HOMEOWNER5:06
OK, and,
AGENT0:16
So
HOMEOWNER0:53
well
AGENT1:23
yeah,
HOMEOWNER0:53
it is
AGENT8:00
so again, and that's that's what you'd wanna kind of show the consultant because you're gonna wanna show them how much energy you're you're using with the bill. And obviously just let them know, obviously, this is gonna be covering my garage, my home, and then I wanna do extra because I wanna be able to sell back to Duane light. That is uh that's not an issue. So, I mean, uh uh I'm just curious like if, if you had some time, it's usually about a 30-minute consultation. You've been through it, I'm sure, but obviously,
HOMEOWNER1:23
Yeah
AGENT8:08
I think it was about a year ago, right? So things have changed since then? Um, would you have, uh, like preferably like our mornings or afternoons usually better for you?
HOMEOWNER8:19
Um, well, now that it, uh, you're gonna have to wait till after, after the heat wave uh is gone, but um afternoons would be easier.
AGENT0:06
Uh
HOMEOWNER8:20
or early evening
AGENT8:29
OK. Let me just check the schedule here. Um, I, I do have some consultants, Lily and Johnstown, um, this week. Um,
HOMEOWNER1:23
Yeah,
AGENT0:06
you
HOMEOWNER0:53
what
AGENT0:57
said
HOMEOWNER04:58pm
happened
AGENT0:16
in
HOMEOWNER8:32
this week. That ain't gonna happen this week.
AGENT0:53
OK
HOMEOWNER8:38
I'm looking at, we're looking at 90 degree days. Every day this week, uh, every day this week.
AGENT8:48
OK. So, let me see if I have something for next week. Um, would Monday, this next week quick? I'll, I'll check in with the team right now, but, um, would Monday this next week work?
HOMEOWNER8:52
Uh, no, any, anytime after Tuesday.
AGENT8:55
OK, and what, what time would work best?
HOMEOWNER8:58
I'd say that's a 3.
AGENT9:02
OK, so let me, uh, would you prefer 4 or 5 p.m.?
HOMEOWNER0:06
Uh
AGENT9:04
Just to be safe.
HOMEOWNER04:58pm
they work
AGENT0:53
OK
HOMEOWNER04:59pm
work better
AGENT9:32
I'll put it down for 5. That way, at least we know that there's a, you little gap uh if you have work or whatnot. Um, what I'll do is I'll go ahead and I'll, I'll set you up for Tuesday. Um, I'll just talk to the team just to make sure that we can get at least one consultant now to you. Um, I'll send you over a confirmation text right now, um, and then if you can just, uh, one thing, and I'm sure, again, like you've, you've been through it, it's either some of the utility bill. just the bar graph
HOMEOWNER1:23
Yeah,
AGENT0:19
um
HOMEOWNER8:32
that ain't gonna happen
AGENT9:37
or, uh, or you can have it ready for the consul consultation.
HOMEOWNER9:40
I don't have no, I, I'm, I'll show it to you in if you're,
AGENT0:16
in
HOMEOWNER2:27
when
AGENT6:28
person.
HOMEOWNER9:42
you, when you've got hooked up.
AGENT9:43
Yeah, either one is fine
HOMEOWNER0:16
I,
AGENT1:23
Yeah,
HOMEOWNER0:38
I'm
AGENT0:06
you
HOMEOWNER9:47
not gonna take the ticket over the over the over online.
AGENT9:52
Yeah, not a problem. Again, uh, if you, so long as you have it for the meeting, they won't need that. That's all, that's all I'm trying to emphasize.
HOMEOWNER6:28
All right
AGENT10:00
All right, Robert, so I'll, I'll go ahead and set you up for next Tuesday, and this is gonna be for 5 p.m. If you could just
HOMEOWNER6:28
All right,
AGENT0:16
do
HOMEOWNER0:16
and
AGENT04:59pm
me a favor
HOMEOWNER0:16
so
AGENT04:59pm
uh, go ahead.
HOMEOWNER10:13
OK, and then what am I, what am I looking at? am I going to change, uh, just to you just to your company, or am I gonna be paying uh the Penalle and the and the you.
AGENT10:34
No, so you'd just be paying the, the, the, the solar company's uh payment. It's a solar payment, right? And the whole idea is to eliminate the bill you have right now with. and then you swap it for that cheaper solar bill. Now, obviously, if you're gonna be selling anything back to Duquee, and that's obviously that that's extra, right? That's the extra energy that you're that you're looking for The extra panel
HOMEOWNER10:40
Now, I wanna, it's all they're gonna be able to hook, hook up um for the, uh, the, that so I can do that, so I can sell it back to
AGENT1:23
Yeah,
HOMEOWNER5:55
him
AGENT1:23
yeah,
HOMEOWNER05:00pm
or do
AGENT1:23
yeah.
HOMEOWNER0:16
I?
AGENT11:17
That, that's what's called net metering, right? So basically once you actually get the system on and activated, Duane Lite then activates what's called net metering, and that basically allows you to sell back energy back to them. And then, the again, the energy consultant will break that down for you. And again, that's, I think this is why I, I, I, I, I'm pretty sure the other consultations that you had, they didn't know what they were talking about because um that is basically what's called net metering. Anything that you want to sell back to them, you definitely can. That's part of their program with the, with the the solar. Um, once you activate that, then you actually have, are able to sell excess energy to Duane light. They'll purchase it from you.
HOMEOWNER11:20
All right. And how big are your, how big are your paddles?
AGENT11:34
Uh, there's different sizes. Again, that's something, again, that's more of a uh a consultant that uh question, um, but there's different size. There's a 380s, 440s, 400s. You, you, you can choose from whichever you prefer.
HOMEOWNER11:37
All right All right.
AGENT0:53
OK.
HOMEOWNER11:39
Well, then schedule me out.
AGENT10:00
All right, Robert.
HOMEOWNER05:01pm
or schedule
AGENT11:52
I'll schedule you in and then I'll send you a reminder text, um, uh, probably the day before or the morning of just, just to remind you, um, but hopefully this time around they can help you out with what you, what you're looking for. I'm pretty confident they will, based on what you've told me.
HOMEOWNER11:54
All right, fair enough
AGENT11:39
All right, Robert, great talking to you. Have a good day, OK?
HOMEOWNER05:01pm
You too.
AGENT0:40
Take
HOMEOWNER05:01pm
Thank
AGENT0:40
care.
HOMEOWNER0:06
you
AGENT05:01pm
Bye-bye
WILLIAM GROVE
BOOKEDEASY
#20564Jun 22 72 exchangesobjection at 3:12stage Signed
Listen forLow usage raised during qualification.
ObjectionHow it was handledHomeowner's reaction
···
HOMEOWNER0:42
no
AGENT2:57
perfect. And now, the next question is, since this is a government endorsed uh program. They do just want to make sure that you do make your payments on time. Do you know if you have, um, at least a 660 FICO score or higher.
HOMEOWNER3:12
uh my electric bill is, has been running around between $80.90 dollars a month.
AGENT3:20
OK, perfect. And so you definitely would qualify for the bill amount. Um, I guess my question is more in regards to your credit score. Do you know if it's over 660?
HOMEOWNER3:29
Uh, my, uh, credits score is almost 800.
AGENT3:39
Perfect. OK, awesome. And then this is a silly question, but just need to ask it. You wouldn't happen to have an existing solar system on your home, correct, would you? An
···
HOMEOWNER04:26pm
Hello
AGENT04:26pm
Hi, William?
HOMEOWNER04:26pm
Yes, go ahead
AGENT0:26
Hey, how's it going, William? My name is Andrew. I'm actually just reaching out to you because I believe you spoke to someone here on my team about the uh the new energy program, um this is like a few hours ago. How are you doing today?
HOMEOWNER04:26pm
I'm good
AGENT0:42
Good, good. Um, well, the reason I'm reaching out to you is just, um, just to give a little, give you a little bit more information um about how this program works Uh, did you happen to see that notice that it came in from the utility company, um, that they mentioned it was about a 15% rate increase on the power bill.
HOMEOWNER04:26pm
Yeah, go ahead
AGENT0:51
OK. Well, the reason I'm saying is um I'm just curious, uh, if you're paying over at least $60 a month for electricity.
HOMEOWNER0:57
am I paying over $60 a month, yes.
AGENT1:05
OK, great. Um, and then, would you say that's gonna be on the, on the higher end for you or do you see much higher bills than that?
HOMEOWNER1:12
uh it's about, it's, it's about average.
AGENT1:43
That's about average, OK. Well, the reason I'm, I'm reaching out to you is that with these new programs, uh what we're basically doing doing is helping homeowners get away from those uh big rate increases, uh, with this new government endorsed a solar program. Um, the way that it works is that if you and the home qualify, it helps you get the solar system installed on your home. You don't pay anything out of pocket to get it installed. And what we do is we stop your current elicit bill for a cheaper and fixed solar bill. Does that make sense so far
HOMEOWNER1:46
Uh, I'm listening
AGENT1:54
Perfect. Well, my job is, is really just to see if you'd be a good fit for it, William. Um, is it OK if I ask you a couple of questions to see if you, you might be a good fit?
HOMEOWNER04:27pm
Go ahead
AGENT2:02
Perfect. Now, are you the uh only person on title for the property. They're on 910 Hopper Avenue.
HOMEOWNER2:05
I owned the property, yes.
AGENT2:12
Perfect. Um, do you happen to know if you have any large trees or any big buildings that would be blocking the sunlight from your home?
HOMEOWNER2:22
I have, I have, uh, maple trees on the west side of the of the house, yes.
AGENT2:41
OK. From, I'm looking at the overview. It still looks like you get a decent amount of sunlight, like it's not surrounded. Um, so I think you should be OK. Um yeah, I'm seeing here. You should be, you should be good there. Um, now, how about the condition of the roof? Have you had any leaks or any damages? Do you know the age of it?
HOMEOWNER0:42
No
AGENT04:28pm
None? OK,
HOMEOWNER0:42
no
AGENT2:57
perfect. And now, the next question is, since this is a government endorsed uh program. They do just want to make sure that you do make your payments on time. Do you know if you have, um, at least a 660 FICO score or higher.
HOMEOWNER3:12
uh my electric bill is, has been running around between $80.90 dollars a month.
AGENT3:20
OK, perfect. And so you definitely would qualify for the bill amount. Um, I guess my question is more in regards to your credit score. Do you know if it's over 660?
HOMEOWNER3:29
Uh, my, uh, credits score is almost 800.
AGENT3:39
Perfect. OK, awesome. And then this is a silly question, but just need to ask it. You wouldn't happen to have an existing solar system on your home, correct, would you? An
HOMEOWNER0:26
and
AGENT3:40
existing solar system, right?
HOMEOWNER04:29pm
and walk?
AGENT3:46
OK, perfect. So it's
HOMEOWNER0:42
No
AGENT4:10
a silly question, but they, they have me ask here. Um, but, um, William, so everything sound looks great. It looks like you'd be a good fit for the program. My job is basically just to set you up with a local energy consultant for a 30-minute in-home assessment to see if we can help you get approved for the program. Um, are mornings or afternoons usually better for you? Afternoons, OK.
HOMEOWNER4:10
Afternoons
AGENT4:20
Would you prefer maybe something around like a 4 p.m., 30 p.m. Um, I have some availability for tomorrow. around 3 or 4
HOMEOWNER4:27
uh, between 3 and
AGENT04:30pm
OK. So here,
HOMEOWNER4:20
4
AGENT04:30pm
let me,
HOMEOWNER04:30pm
I should
AGENT0:26
I'll,
HOMEOWNER04:30pm
be home.
AGENT4:42
I'll put it down for 3 p.m. Um, and then if you could just do me a favor, William, um, if, uh, what we'll just need from you is a copy of your electric bill. Um, you can the only thing we'll need from you is a copy
HOMEOWNER04:30pm
What's
AGENT1:43
of
HOMEOWNER0:42
that
AGENT4:47
your electric bill. Um, cause that's gonna let us know how many panels you would
HOMEOWNER0:26
OK
AGENT4:53
need and how much energy you use, right? Um, you can, so long as if you, if you could just make sure that you
HOMEOWNER2:41
Yeah
AGENT4:58
have it tomorrow for the meeting, um, just a copy of the utility bill so they can obviously help you out with that, OK?
HOMEOWNER04:30pm
OK OK
AGENT5:01
Perfect. And then just right before I let you go, William, um, just because the way that the program works, it's first come, first served. um, if you don't make it to the appointment, unfortunately, another homeowner won't be able to take advantage of it. So I just wanna confirm obviously tomorrow around 3 p.m. would be the best time for you.
HOMEOWNER04:31pm
Uh 3 o'clock
AGENT04:31pm
I appreciate
HOMEOWNER0:26
I'll
AGENT0:42
that,
HOMEOWNER1:43
make,
AGENT04:31pm
William. OK.
HOMEOWNER1:43
make
AGENT04:31pm
Sounds
HOMEOWNER2:57
sure
AGENT0:42
good.
HOMEOWNER0:26
I'm
AGENT0:26
So
HOMEOWNER0:26
here.
AGENT5:31
I'll send over a confirmation text right now and they will be there tomorrow at 3. All right, William, take care. It's good talking to you,
HOMEOWNER04:31pm
OK, OK.
AGENT0:26
OK?
JOHN GROSHOLZ
NO BOOKINGHARD
#21474Jul 21 658 exchangesobjection at 0:50stage Set
Listen forTHE DEFINITIVE FAILURE CASE. The agent offers rate predictability; Grosholz rejects it flatly. You cannot talk someone out of arithmetic. Teach recognition and graceful exit.
ObjectionHow it was handledHomeowner's reaction
···
HOMEOWNER0:25
are you guys trying to scam me into?
AGENT0:44
so we're not trying to scam you into anything like I mentioned, you, you advised that we didn't, obviously, we did, and you know we did. Um, but OK, no worries. I mean, we're just helping homeowners lower their power bill with this government endorsed program. Keyword government endorse, so it's not a scam. Um, for you to lower it by up to 40%. As long as you can qualify. Does that make sense?
HOMEOWNER0:50
My bills, my bill's $70 a month. How, how much lower can you make it?
AGENT0:53
OK. I mean, it, does it go up in the summer at all or in the winter?
HOMEOWNER0:44
now?
AGENT0:12
OK.
HOMEOWNER0:15
No
AGENT1:09
So with this program, even if you're paying $70 you can be locked in at what you're paying and you can keep it that predictability, right? So now you don't have to worry about it going up in the summertime or in the wintertime when it starts to rise up a little bit more than usual.
HOMEOWNER1:20
That, that makes no sense to me cause my bill's pretty steady. I, I, I, I live by myself. It's, uh, no more, it's no more than $85 a month.
AGENT0:12
OK
HOMEOWNER1:24
Uh, you can't make it anywhere or not
AGENT1:32
I mean, with this program, it's a government endorsed solar program so it can help you reduce it by up to 40% as long as you can qualify for it.
HOMEOWNER1:39
Uh, well, I'm not paying, I'm not paying for anything. I'm not gonna be paying for any solar, uh, things on my house.
···
AGENT12:15pm
Hey John
HOMEOWNER0:05
Yeah, who's this
AGENT0:12
How's it going, John? Mike I'm calling because you spoke to a team member of mine yesterday. It was in regards to the new energy program. How's your day going?
HOMEOWNER0:15
Well, no, I didn't speak to no team member yesterday.
AGENT0:19
So no one asked you if you're paying $70 or so on the power bill.
HOMEOWNER0:22
Uh, yeah, that's not a lot
AGENT0:15
No,
HOMEOWNER1:09
What
AGENT0:05
yeah.
HOMEOWNER0:25
are you guys trying to scam me into?
AGENT0:44
so we're not trying to scam you into anything like I mentioned, you, you advised that we didn't, obviously, we did, and you know we did. Um, but OK, no worries. I mean, we're just helping homeowners lower their power bill with this government endorsed program. Keyword government endorse, so it's not a scam. Um, for you to lower it by up to 40%. As long as you can qualify. Does that make sense?
HOMEOWNER0:50
My bills, my bill's $70 a month. How, how much lower can you make it?
AGENT0:53
OK. I mean, it, does it go up in the summer at all or in the winter?
HOMEOWNER0:44
now?
AGENT0:12
OK.
HOMEOWNER0:15
No
AGENT1:09
So with this program, even if you're paying $70 you can be locked in at what you're paying and you can keep it that predictability, right? So now you don't have to worry about it going up in the summertime or in the wintertime when it starts to rise up a little bit more than usual.
HOMEOWNER1:20
That, that makes no sense to me cause my bill's pretty steady. I, I, I, I live by myself. It's, uh, no more, it's no more than $85 a month.
AGENT0:12
OK
HOMEOWNER1:24
Uh, you can't make it anywhere or not
AGENT1:32
I mean, with this program, it's a government endorsed solar program so it can help you reduce it by up to 40% as long as you can qualify for it.
HOMEOWNER1:39
Uh, well, I'm not paying, I'm not paying for anything. I'm not gonna be paying for any solar, uh, things on my house.
AGENT1:41
Yeah, that's the great thing, right? You're not paying for that.
HOMEOWNER1:48
But then what, what do you, what, what do you, what are you trying to uh sell me here
AGENT1:54
It's a government endorsed solar program that you're not paying for solar panels. You're paying for cheaper electricity.
HOMEOWNER2:03
And, and how long is the contract? how, and then when do you follow up the contract and then what happens?
AGENT2:21
Yup So right, it's a, it's a 25 year agreement that's in place to protect you from inflation. That way you don't have to worry about your bill going up and you can avoid the rate increases and instead of it going up to that 85 that you mentioned, you could be locked in around that $70 throughout that term and you don't have to worry about it going up on you anymore.
HOMEOWNER12:17pm
For 25 years
AGENT3:53
Correct
HOMEOWNER2:28
So, so is that to put solar panels on my house or what?
AGENT2:32
So if you qualify, you do get solar panels installed. However, you're not paying for that.
HOMEOWNER2:36
Are they, do they go on my roof of my house? Where do they go?
AGENT2:39
They would be going on the roof of the property.
HOMEOWNER2:48
OK, do you understand that the fire department if there's a fire, they will not get on your roof and, and put out a fire if there's solar panels on there.
AGENT2:53
Yeah, no worries. I mean, I'm sure, right, you've seen other people that have solar and their house hasn't caught on fire. That's kind of like a hypothetical
HOMEOWNER0:15
Well,
AGENT12:18pm
situation.
HOMEOWNER3:00
well, I mean, but if it does catch on fire, they're letting it burn because they're not going to risk their lives of getting electrocuted.
AGENT3:04
But we're not gonna risk you for that to happen to put solar panels on your roof.
HOMEOWNER3:13
So if my house burns down, uh, so safe, uh, you know, unexpectedly my house catches on fire and the fire department will not you know, whatever,
AGENT16:54
Mhm
HOMEOWNER3:17
get on my roof to put a fire out, and my house burns to the ground. Are you going to cover me?
AGENT3:38
Yes, so with this program, the great thing about it is that you're not rely, yeah, you're not liable for the actual solar panels. So God forbid anything was to happen, you're covered for it. So even if you already have an insurance right with your, for your property, um, with this program, it comes with a different insurance attached to it that way, right, if anything was to happen, you're covered for that.
HOMEOWNER3:45
I don't I I don't pay for any, any, any of the installation of the solar panels or the cost to upkeep them.
AGENT3:53
Correct. The reason that is is because it's government endorsed, so you're just paying for cheaper power as long as you can qualify. That's ultimately why we were reaching out.
HOMEOWNER3:58
Well, if I, I mean, you wouldn't be reaching out if I, you don't think that I would qualify.
AGENT0:15
Well,
HOMEOWNER1:09
right?
AGENT4:03
well, the thing is, my job is just to ask you a couple questions just to see if you're a good
HOMEOWNER0:12
Go
AGENT1:20
fit
HOMEOWNER15:14
ahead.
AGENT12:19pm
for it, OK?
HOMEOWNER15:14
Go ahead.
AGENT4:09
So for example, would you say you're the homeowner on title here on Shirley
HOMEOWNER12:19pm
Absolutely
AGENT4:17
Avenue. Awesome. Uh, now, the main qualification is that these programs are government endorsed, so you need to have a standing credit score of above 660. Do you feel like you'd meet that?
HOMEOWNER4:20
Um, let me see. I'll
AGENT2:53
Sure.
HOMEOWNER4:22
take a look and see what, uh, I, I, I did have some troubles with the girlfriend. She put me fucking in a little bit of debt, but
AGENT4:29
Sorry to hear that.
HOMEOWNER4:40
uh, let's see um uh I. 680
AGENT0:12
OK,
HOMEOWNER12:20pm
717,
AGENT4:42
great. Awesome.
HOMEOWNER0:19
so
AGENT4:45
So then that shouldn't be necessarily an issue, right? Now, the last
HOMEOWNER0:15
no.
AGENT4:51
thing I would just really ask you is as far as like the sunlight exposure on the property, would you say you get exposed to a lot of sunlight on it?
HOMEOWNER4:59
For the most part, but the roof's not face the right direction.
AGENT5:13
No worries. I mean, if you get exposed to the, the, a great amount of sunlight, then that's not an issue. The main thing that I would like to ask you to set the expectation proper, is if there's any like damages you're aware of, of the, on the roof.
HOMEOWNER5:24
Um, well, I mean, it, it, I don't know how big are these panels are and how much room they take up, but uh I would put them on my garage.
AGENT5:43
Double check because the thing is, right, for me to set the expectation proper for you. Um, I need to make sure that at least the roof on the property at least itself, it, it has, uh, there's like leaks or damages on it. That's the main concern. cause that's like the main qualification
HOMEOWNER0:15
Well
AGENT4:51
as far as like
HOMEOWNER5:52
well, I mean, that, that's, that's another thing too is like in 25 years, I mean, I might not need shingles on my roof for another
AGENT0:12
OK,
HOMEOWNER5:53
20 years or so, maybe
AGENT0:19
so,
HOMEOWNER12:21pm
15
AGENT3:53
so you
HOMEOWNER5:52
years.
AGENT5:56
would say that it's not old or anything like
HOMEOWNER0:44
but
AGENT0:22
that.
HOMEOWNER6:03
It's not, no, no, I mean, but they, they are aged. I mean, they're probably 1010 years
AGENT0:12
OK.
HOMEOWNER5:56
old
AGENT8:55
Typically
HOMEOWNER0:44
now.
AGENT6:21
roots, right, they last around 30 years. So if it's at the 10 year mark, that shouldn't necessarily be an issue. The only reason I emphasize the importance on it because in terms of qualifying it, it, that does really matter. Um, that way we don't waste any of your time. But if it's around 10 years old, then that shouldn't necessarily be an issue. And if the
HOMEOWNER0:05
Yeah,
AGENT0:12
go
HOMEOWNER0:44
I mean
AGENT15:14
ahead.
HOMEOWNER6:29
no, I mean, I mean the, the, the problem of it is, is you install these solar
AGENT0:05
I
HOMEOWNER6:32
panels on my roof. And, and I do have
AGENT0:19
So
HOMEOWNER6:33
leaks, then what?
AGENT1:41
the great thing
HOMEOWNER8:16
Huh?
AGENT6:52
about this program is like I was mentioning is we don't come near a roof that isn't structurally strong enough to sustain the system. We're liable for that. So that's why you're completely covered with it. Now, God forbid anything was to happen, you are granted with a roof penetration warranty that you would not have to pay anything for cause that, that's keep in mind
HOMEOWNER6:55
So what, what do I pay out of pocket? Uh,
AGENT0:15
No,
HOMEOWNER12:22pm
uh, do I pay
AGENT12:22pm
absolutely
HOMEOWNER6:57
anything out of pocket
AGENT0:15
not.
HOMEOWNER12:22pm
for this
AGENT1:41
You're not paying
HOMEOWNER0:12
program?
AGENT6:57
anything out of pocket. The way that it works is you're just paying for a cheaper power bill. So instead of you paying your current utility provider, your bill gets eliminated and pay a cheaper bill. But let me ask you, I, I didn't, I didn't.
HOMEOWNER7:10
Say, say hypothetically,
AGENT0:05
Yeah.
HOMEOWNER7:13
I get an electric car. Uh, would it, would its
AGENT0:05
Yeah
HOMEOWNER7:16
sustain that car? I mean, why have the uh
AGENT3:53
Correct.
HOMEOWNER7:18
infrastructure
AGENT1:09
So, now,
HOMEOWNER0:44
for
AGENT0:44
now
HOMEOWNER0:22
that?
AGENT7:45
I'm glad you mentioned that. Let's say thatly speaking in the next 6 months or a year or so randomly you decide to get an electric vehicle, you would advise our energy consultant information that way we can use what's called a consumption calculator that helps us punch in the numbers for that electric usage when you get that car, that way we get you the proper system that you need and it helps you avoid these rate increases and help you lower that bill. That way you get a very accurate bill. Does that make sense?
HOMEOWNER0:05
Is,
AGENT0:05
Yeah.
HOMEOWNER7:48
is there a battery bank
AGENT0:44
It's
HOMEOWNER0:22
that's,
AGENT0:44
so it's not
HOMEOWNER12:23pm
that has
AGENT4:45
necessarily
HOMEOWNER9:18
to be
AGENT0:22
that
HOMEOWNER2:32
installed?
AGENT8:03
if it has to, it's more if uh if it's necessary to, right? If it's something that you prefer, that is something that's included, but that's something that we can break down for you in detail. Uh no,
HOMEOWNER0:44
Does that,
AGENT0:19
so
HOMEOWNER2:39
would
AGENT0:22
that's
HOMEOWNER12:23pm
that cost
AGENT8:03
included.
HOMEOWNER12:23pm
me anything?
AGENT8:06
So that you, you wouldn't come out of pocket for that.
HOMEOWNER8:09
And, and how much room do these,
AGENT0:22
Uh,
HOMEOWNER12:23pm
this battery
AGENT4:51
as far as
HOMEOWNER12:23pm
bank take
AGENT8:32
goes,
HOMEOWNER0:44
up?
AGENT8:16
I'm not too sure because uh uh there's different batteries that are available. Um, essentially
HOMEOWNER8:20
Yeah, the reason I say that is I mean it could be installed in the
AGENT12:23pm
gotcha.
HOMEOWNER8:21
attic and that
AGENT0:05
I
HOMEOWNER3:58
wouldn't be
AGENT0:44
mean,
HOMEOWNER4:45
an issue.
AGENT8:32
I'm gonna be honest with you, as far as that part goes, that would be a question for my energy consultant because he's actually the expert on where these things go and things like that. My job is really just to make sure that you're a good fit for it. Based
HOMEOWNER11:58
Yeah, yeah
AGENT8:55
on the information right now, so far it looks like you could be. The next step for us is really just finding a different day that you have about 30 minutes of spare time. We can show you what that would look like. Basically, they pop by for around 30 minutes to sit down with you, and then they'll show you a free savings report and if there's any questions you have, feel free to fire away. We make sure to answer them for you. Typically, it
HOMEOWNER0:44
Um
AGENT9:03
only takes about 30 minutes of your time. I mean, let's say hypothetically speaking, there's a different day that you have about 30 minutes even if it's on a weekend. Sure.
HOMEOWNER9:07
well, see, my problem is, is like right now like
AGENT2:53
Sure
HOMEOWNER9:17
I'm, I've I work shifts and uh, I could potentially work, you know, into my day off and stuff like that. So I mean, I
AGENT12:24pm
Oh, no,
HOMEOWNER1:09
don't
AGENT12:24pm
absolutely.
HOMEOWNER9:18
want to be screwing
AGENT0:12
We
HOMEOWNER12:24pm
nobody
AGENT12:24pm
want, we
HOMEOWNER0:44
over
AGENT9:19
wanna make sure
HOMEOWNER9:31
either. I mean I mean, so I, I'm just trying to figure, I'm just trying to see what, I mean, I, I, I understand it's a government program, blah blah blah blah, but
AGENT0:15
well,
HOMEOWNER2:48
there's
AGENT0:19
so
HOMEOWNER0:44
obviously
AGENT9:32
I'll tell you this.
HOMEOWNER3:00
risk
AGENT0:12
The
HOMEOWNER12:25pm
involved
AGENT4:03
thing is,
HOMEOWNER12:25pm
with me
AGENT12:25pm
as all
HOMEOWNER10:04
doing
AGENT12:25pm
of this may
HOMEOWNER0:05
this.
AGENT10:04
sound, not everyone can qualify for it. Based on the qualifications that actually, it seems like you're a good fit for it at we're reaching out, uh, we're hoping homeowners simply just with free consultations that way you can at least see what you can take advantage of that these programs are available. Keep in mind you're not coming out of pocket for it. It's literally designed to do exactly what you're doing right now with your current utility provider. Um, as far as the utility property though, are you with uh Penallik or is it Duquee? OK. Great. So, again, John, it's the exact same thing
HOMEOWNER0:05
Yeah
AGENT10:05
you're doing with Penalli.
HOMEOWNER12:25pm
It's, it's
AGENT6:21
only
HOMEOWNER2:53
kind of
AGENT11:06
difference
HOMEOWNER0:44
like
AGENT6:58
is that you're not paying them a higher cost, you swap out your bill for a much cheaper one. But I know you mentioned, right, obviously, you don't want to screw anyone over. We don't want to screw you over either. We wanna make sure that you got
HOMEOWNER12:25pm
Well, I don't,
AGENT0:15
No,
HOMEOWNER12:25pm
I, I just
AGENT10:04
exactly,
HOMEOWNER10:15
don't want to
AGENT1:09
right?
HOMEOWNER3:38
come,
AGENT14:26
So this
HOMEOWNER12:25pm
come back
AGENT12:25pm
program isn't
HOMEOWNER0:44
and
AGENT10:04
designed
HOMEOWNER0:44
my
AGENT0:44
for
HOMEOWNER0:50
bills
AGENT12:25pm
you to pay
HOMEOWNER12:25pm
$140
AGENT10:23
more, it's for you
HOMEOWNER0:05
a
AGENT0:12
to
HOMEOWNER0:50
month,
AGENT0:19
pay
HOMEOWNER0:12
you
AGENT12:34
less.
HOMEOWNER10:24
know what I mean?
AGENT10:32
So that's why I wanted to set the expectation proper. I know you mentioned that. Sure.
HOMEOWNER12:26pm
I, I could, I
AGENT0:44
But,
HOMEOWNER0:44
mean,
AGENT4:03
well, the
HOMEOWNER0:05
I
AGENT12:26pm
good thing
HOMEOWNER13:39
consider
AGENT0:05
is,
HOMEOWNER1:39
my house
AGENT0:15
no,
HOMEOWNER0:05
a
AGENT0:05
yeah,
HOMEOWNER0:44
low
AGENT10:36
I mean, uh obviously
HOMEOWNER7:45
consumption
AGENT12:26pm
more on the
HOMEOWNER0:12
of
AGENT10:37
conservative
HOMEOWNER12:26pm
energy to
AGENT13:39
side,
HOMEOWNER12:26pm
begin with.
AGENT10:39
but let's say hypothetically speaking,
HOMEOWNER0:44
You know
AGENT0:12
you
HOMEOWNER9:31
what I mean
AGENT10:49
were interested in getting yourself an electric vehicle. That could change drastically. So that's why uh uh, what
HOMEOWNER10:54
Oh yeah, I mean, I have, I have electric e-bikes that I charge on a daily basis.
AGENT10:54
Well, let me ask you this.
HOMEOWNER12:26pm
mean, that's,
AGENT1:48
Do you
HOMEOWNER0:44
but
AGENT11:18
run
HOMEOWNER0:22
that's,
AGENT12:26pm
your AC
HOMEOWNER0:22
that's not
AGENT0:12
at
HOMEOWNER0:50
much.
AGENT12:26pm
all on the
HOMEOWNER0:44
I mean,
AGENT0:19
power
HOMEOWNER0:05
I,
AGENT0:22
uh
HOMEOWNER3:45
I, I don't
AGENT0:15
on
HOMEOWNER12:26pm
even see
AGENT2:39
the property?
HOMEOWNER11:06
difference in my bill, to be honest with you. You know, I'm going to be quite honest with you. My house is
AGENT14:14
Uh-huh
HOMEOWNER11:17
like like half, like in, into the ground like the foundation. Um I mean, I'm gonna be honest, this house is very well insulated. Uh, I,
AGENT0:12
OK
HOMEOWNER11:18
I've had to run my air
AGENT4:03
Well, the
HOMEOWNER12:26pm
conditioner
AGENT11:20
thing you can also benefit
HOMEOWNER14:53
I think
AGENT12:26pm
from that
HOMEOWNER5:53
maybe
AGENT7:45
we can
HOMEOWNER0:44
like
AGENT8:03
break
HOMEOWNER6:21
3
AGENT12:26pm
down to you
HOMEOWNER11:22
days this summer
AGENT6:52
is we
HOMEOWNER0:19
so
AGENT0:44
can
HOMEOWNER4:51
far,
AGENT11:23
provide you with
HOMEOWNER4:51
really.
AGENT11:30
more electricity than you use. That way you can run everything more comfortably and you don't have to be observative. So that actually led me bar up.
HOMEOWNER1:39
Well I,
AGENT12:27pm
So yeah,
HOMEOWNER0:05
I,
AGENT12:27pm
there, there,
HOMEOWNER0:05
I
AGENT2:48
there
HOMEOWNER11:38
mean, well, can I,
AGENT0:05
is
HOMEOWNER11:38
can I
AGENT0:22
uh
HOMEOWNER12:27pm
actually get
AGENT12:27pm
selling
HOMEOWNER12:27pm
paid?
AGENT11:40
it back to the grid and
HOMEOWNER0:44
mean,
AGENT11:41
formal credit.
HOMEOWNER12:27pm
putting
AGENT12:27pm
So that is
HOMEOWNER11:40
it back
AGENT8:03
something that
HOMEOWNER0:25
into
AGENT0:12
we
HOMEOWNER0:12
the
AGENT8:03
can break down
HOMEOWNER11:40
grid.
AGENT11:58
to you. Uh, again, like I mentioned, right, for me to set the expectation proper and not give you the wrong information, that would be the energy consultant's job. So that yeah. Yeah, I mean, on a different day, man, let's say there's 30
HOMEOWNER17:35
get, I
AGENT8:55
minutes
HOMEOWNER17:35
get it,
AGENT0:12
you
HOMEOWNER2:21
man.
AGENT1:09
have
HOMEOWNER7:13
I get
AGENT0:44
for
HOMEOWNER0:12
it.
AGENT8:55
spare time.
HOMEOWNER0:19
So
AGENT0:05
Is
HOMEOWNER0:12
we
AGENT0:22
that
HOMEOWNER4:17
need
AGENT12:27pm
usually
HOMEOWNER12:27pm
to get past
AGENT12:27pm
morning
HOMEOWNER0:05
this.
AGENT12:27pm
times or
HOMEOWNER12:27pm
And maybe
AGENT0:22
uh?
HOMEOWNER12:10
I should have somebody come talk. Well, I mean, I mean, if it, if
AGENT0:19
So
HOMEOWNER2:21
you could
AGENT0:19
if,
HOMEOWNER12:27pm
get this done
AGENT9:31
what I
HOMEOWNER12:27pm
today,
AGENT12:27pm
can double
HOMEOWNER0:22
that
AGENT12:27pm
deck
HOMEOWNER2:39
would be
AGENT12:15
that we have been able to do same day visits.
HOMEOWNER12:27pm
ideal.
AGENT12:16
So essentially
HOMEOWNER0:44
I mean,
AGENT1:09
what
HOMEOWNER0:19
if
AGENT0:12
it
HOMEOWNER0:44
it's
AGENT0:05
is,
HOMEOWNER0:44
over
AGENT12:27pm
it's a 30-minute
HOMEOWNER12:17
phone or somebody
AGENT12:27pm
in-home
HOMEOWNER12:27pm
come to
AGENT10:04
consultation.
HOMEOWNER1:39
my house.
AGENT12:34
The only thing we need is the bill. If you have the bill, we can show you a free savings really quick and then answer any other questions that you have. So if, if I mean, nonetheless, you need to pull one up online.
HOMEOWNER0:44
Um,
AGENT8:03
That's something
HOMEOWNER0:44
like,
AGENT0:22
that
HOMEOWNER1:09
right,
AGENT12:28pm
we can do as
HOMEOWNER12:28pm
right, right
AGENT0:15
well,
HOMEOWNER9:17
now, I
AGENT0:22
uh,
HOMEOWNER14:53
think, I
AGENT0:12
because
HOMEOWNER0:44
mean,
AGENT12:15
we have
HOMEOWNER0:05
I,
AGENT12:46
helped
HOMEOWNER0:05
I
AGENT0:44
homeowners
HOMEOWNER16:30
think I do.
AGENT12:28pm
the same situation.
HOMEOWNER12:39
unless I threw it away.
AGENT12:46
Yeah, yeah, no worries. We've helped, believe
HOMEOWNER0:12
I'm
AGENT0:12
it
HOMEOWNER1:39
gonna
AGENT1:24
or not,
HOMEOWNER0:12
be,
AGENT2:32
we've
HOMEOWNER8:32
gonna be honest with you,
AGENT12:48
that are paying
HOMEOWNER11:17
like, like,
AGENT12:28pm
$65 right? We've
HOMEOWNER0:44
it's,,
AGENT12:48
helped homeowners that are paying
HOMEOWNER0:44
it's
AGENT4:17
$60.
HOMEOWNER12:28pm
never ever
AGENT4:45
So the
HOMEOWNER12:28pm
been over
AGENT11:20
benefit
HOMEOWNER12:28pm
$100.
AGENT13:08
is, is you can control and have that predictability. That way you don't have to worry about it going up at all, like right throughout the whole summer, things like that, um, or even in the winter, but. Sure
HOMEOWNER13:13
I, the, the, the winner is, is I have an oil furnace
AGENT0:05
Yeah.
HOMEOWNER2:48
and that
AGENT12:28pm
Well, you
HOMEOWNER0:44
does
AGENT13:15
see, that's the thing,
HOMEOWNER12:28pm
run now,
AGENT13:16
If there's, there's
HOMEOWNER0:22
uh,
AGENT13:17
different appliances that
HOMEOWNER0:12
you
AGENT0:25
are
HOMEOWNER0:44
know
AGENT0:44
helping
HOMEOWNER9:31
what I
AGENT0:12
you
HOMEOWNER5:52
mean? That,
AGENT11:18
run
HOMEOWNER0:22
that,
AGENT13:18
it up. We can help you with more
HOMEOWNER0:22
that
AGENT1:54
electricity.
HOMEOWNER10:04
seems
AGENT0:22
That
HOMEOWNER0:12
to
AGENT13:20
way, obviously,
HOMEOWNER0:44
up
AGENT0:19
if
HOMEOWNER0:12
the
AGENT0:19
you're
HOMEOWNER6:52
ante,
AGENT12:28pm
running these
HOMEOWNER3:13
know what
AGENT1:39
things
HOMEOWNER0:44
I mean?
AGENT13:25
more, now you won't have to worry about your bill being affected at all because now it's.
HOMEOWNER13:35
I mean, I mean, at that point, I, I might
AGENT16:54
Mhm.
HOMEOWNER13:39
consider a, uh, you know, a, uh, what do you call it, a
AGENT12:29pm
like a swamp
HOMEOWNER12:29pm
inverter
AGENT12:29pm
cooler
HOMEOWNER10:24
or whatever, um. like a heat pump, you know what I mean? Like, uh, well, what they're
AGENT0:05
Yeah.
HOMEOWNER12:29pm
called. DC
AGENT12:29pm
Well, yeah,
HOMEOWNER11:18
run
AGENT5:24
I mean, it, it
HOMEOWNER8:55
uh, a
AGENT0:44
obviously.
HOMEOWNER2:48
f And
AGENT13:50
Right, with, with, with all these things that you
HOMEOWNER0:05
Yeah,
AGENT13:51
may be willing to
HOMEOWNER2:36
they,
AGENT12:29pm
add
HOMEOWNER2:36
they
AGENT0:19
or
HOMEOWNER12:29pm
can run the
AGENT12:29pm
looking
HOMEOWNER2:03
AC
AGENT0:25
into,
HOMEOWNER13:52
in the summer and heat
AGENT0:22
that's
HOMEOWNER0:53
in the
AGENT12:29pm
where we
HOMEOWNER0:53
winter.
AGENT13:55
can help you break down for that way we can
HOMEOWNER0:12
Oh,
AGENT0:44
help
HOMEOWNER1:09
what
AGENT13:55
you obviously
HOMEOWNER13:56
the hell they're called
AGENT14:14
cut down on it. Um, I know you didn't mention that uh if there was a spare 30 minutes of time, I don't know if you would have some availability maybe even this evening, like around 67. Uh-huh Yeah,
HOMEOWNER1:39
Uh, well,
AGENT0:12
to
HOMEOWNER12:29pm
I'd be,
AGENT14:17
give you peace of mind.
HOMEOWNER12:47
uh, I'm gonna be honest with you. Let me think here Let me look at my schedule. Let me look at the calendar here. Um, so this is my
AGENT0:05
Yeah.
HOMEOWNER14:28
only day
AGENT0:12
Oh,
HOMEOWNER12:30pm
off, the
AGENT8:32
actually,
HOMEOWNER14:28
rest of my only day off this
AGENT12:30pm
the one
HOMEOWNER9:03
week,
AGENT14:29
thing is we do have
HOMEOWNER0:22
uh,
AGENT12:30pm
Sunday off
HOMEOWNER12:30pm
next week,
AGENT5:52
another
HOMEOWNER14:53
I think
AGENT1:09
time
HOMEOWNER0:05
I
AGENT0:12
we
HOMEOWNER1:09
have
AGENT14:32
do have a Saturday. If you
HOMEOWNER0:44
mean,
AGENT12:30pm
have any
HOMEOWNER0:44
can
AGENT8:55
spare
HOMEOWNER0:12
you,
AGENT6:21
30
HOMEOWNER2:21
could
AGENT8:55
minutes,
HOMEOWNER0:50
you make
AGENT7:09
work
HOMEOWNER0:12
it
AGENT0:12
as
HOMEOWNER9:03
on a
AGENT12:30pm
early as
HOMEOWNER12:30pm
Sunday?
AGENT14:35
800 a.m. all the way to
HOMEOWNER0:19
or
AGENT1:09
about
HOMEOWNER0:15
no?
AGENT14:48
5 p.m. for Saturday, if that even works for you. Maybe like at an 8 o'clock. Cause roughly it only takes about 30 minutes, right? 45 minutes if on
HOMEOWNER0:15
Well,
AGENT14:49
the longer end.
HOMEOWNER14:53
I mean, uh it's I think I'm trying to think here, um
AGENT14:56
OK. Yeah, I mean, if Saturday works for you, anytime we can definitely.
HOMEOWNER15:08
I don't think, I, I, yeah, I don't have work till 10 o'clock at night on Saturday. Saturday, it would be like a Saturday like
AGENT0:12
OK.
HOMEOWNER0:22
uh
AGENT3:53
Why,
HOMEOWNER3:45
I don't
AGENT12:30pm
why don't
HOMEOWNER0:44
know
AGENT15:14
we play it safe and let's just put Saturday at 11. Um, what I'll go ahead and do for you right
HOMEOWNER0:05
I,
AGENT12:30pm
is, uh, all I'm
HOMEOWNER1:20
I, I
AGENT1:39
gonna
HOMEOWNER1:09
don't
AGENT0:44
do
HOMEOWNER0:44
know,
AGENT12:30pm
is send you
HOMEOWNER12:30pm
between
AGENT15:22
a text
HOMEOWNER15:14
11
AGENT15:22
message
HOMEOWNER0:44
and
AGENT12:30pm
from this
HOMEOWNER6:03
1.
AGENT15:22
number. This is your direct line, correct? OK. I'll send you a text message with those numbers letting you know it's
HOMEOWNER0:22
Uh
AGENT15:28
up for Saturday at 11. Um, the only thing we need present is the power bill. As long as you have that, we can conduct that savings report
HOMEOWNER0:05
yeah
AGENT15:43
and then you can expect that probably within the next 5 minutes or so after this call that way we can help the and everything set up. So if, if you have a paper copy of it of the bar graph
HOMEOWNER12:31pm
Wait,
AGENT12:31pm
portion
HOMEOWNER12:31pm
wait,
AGENT12:31pm
of it, you could send
HOMEOWNER0:12
to,
AGENT12:31pm
a screenshot
HOMEOWNER12:31pm
to what,
AGENT0:44
over.
HOMEOWNER0:12
to
AGENT12:31pm
If not, as long
HOMEOWNER11:58
give you
AGENT0:44
as you
HOMEOWNER0:44
my
AGENT1:09
have
HOMEOWNER1:54
electric
AGENT16:42
it present
HOMEOWNER0:19
bill
AGENT2:48
there,
HOMEOWNER0:44
now
AGENT12:31pm
that won't be
HOMEOWNER0:19
or
AGENT0:44
an
HOMEOWNER1:09
what,
AGENT4:45
issue.
HOMEOWNER16:30
or the day he shows up. Let me see here I think I do. I don't have to look here. mm
AGENT12:32pm
I I John,
HOMEOWNER0:44
um
AGENT16:42
if you, if you don't have a paper copy of it present there, that's not an issue, man. Uh if you can have
HOMEOWNER0:05
I
AGENT0:12
it
HOMEOWNER0:44
mean,
AGENT16:54
present even on Saturday, you know, no rush. It's just really important to have. So as long as you have it there, that's not a problem. Mhm.
HOMEOWNER0:53
I mean, I
AGENT17:01
Yeah, no worries. Look,
HOMEOWNER12:32pm
this year,
AGENT12:32pm
worst comes
HOMEOWNER2:21
could,
AGENT12:32pm
to worst,
HOMEOWNER0:12
I'm
AGENT17:02
we can have the
HOMEOWNER0:25
trying
AGENT7:45
consultant
HOMEOWNER12:32pm
to, I think
AGENT12:32pm
try and
HOMEOWNER0:05
I.
AGENT17:05
pull it up online for you. That's not a problem.
HOMEOWNER12:32pm
think, but I
AGENT17:45
All right.
HOMEOWNER12:32pm
don't, I don't, I
AGENT12:32pm
So I'll go
HOMEOWNER0:15
not
AGENT15:14
ahead and
HOMEOWNER12:32pm
handy
AGENT12:32pm
put you then
HOMEOWNER1:24
here.
AGENT12:32pm
down for Saturday
HOMEOWNER17:09
could probably
AGENT15:14
at 11,
HOMEOWNER12:32pm
find it.
AGENT17:16
um, within the text that I send you, if you can do me the favor of giving me a like or a thumbs up on the text, that way you know you
HOMEOWNER0:05
Yeah
AGENT17:20
received it, that'll be great. Uh-huh
HOMEOWNER17:29
The Yeah, let me see her. Hold up.
AGENT0:22
Uh,
HOMEOWNER17:35
I didn't get it yet
AGENT17:45
I, I was, I was gonna send the text right after this call. You can expect it within the next 5 minutes or so. Awesome. All right. Sounds good, John. Uh, my name is Adam. I'm the verifications manager. It was great speaking with you. Yes, sir.
HOMEOWNER17:55
00, OK, OK. All right. Thanks, bye-bye
Mike Shmorhun
NO BOOKINGMEDIUM
#14245Mar 30, 2026 224 exchangesobjection at 5:02stage Archived
Listen forThe agent immediately asks whether the bill rises in summer — reframing as a seasonal-average question rather than arguing.
ObjectionHow it was handledHomeowner's reaction
···
HOMEOWNER1:52
OK
AGENT4:56
Uh, my, I didn't, I, I didn't, uh, I'm not sure if you answered it or not, but how much uh do you currently pay for your power cause it's important that you use enough power.
HOMEOWNER5:02
Uh, I think it's a 129 bucks. See, I live alone.
AGENT1:52
OK
HOMEOWNER5:07
so I don't use much, much, uh, uh, and electricity at all.
AGENT5:08
but you're saying
HOMEOWNER3:10
Matter
AGENT2:07
it's
HOMEOWNER3:10
of fact,
AGENT5:02
129,
HOMEOWNER0:19
I
AGENT5:19
so that's probably like a cause right now I'm assuming it's spread like a lower bill, right, since it's not the summer yet, does it tend to get higher like during peak months like summer or winter?
HOMEOWNER5:44
yeah, oh yeah, that's gonna go way up. Matter of fact, it already has starting to rise, but I've averaged it out. and I average it out every year and this year it's uh actually down because I, I used a little bit less. I wasn't, I wasn't here in the desert as much, uh, I was actually out traveling quite a bit during the summer.
···
HOMEOWNER04:57pm
Hello
AGENT0:19
Hi Mike
HOMEOWNER5:44
Yup.
AGENT0:19
Hi, Mike. My name is Christian. Uh, we're reaching out to you because your utility provider sent out a notice. It was about the changes for this year. Did you happen to see it come in?
HOMEOWNER0:21
What's the name of the company you work for?
AGENT0:24
Christian Local Energy Partners.
HOMEOWNER0:19
Christian
AGENT12:04
Yes
HOMEOWNER0:32
Where does the word Christian come from? Somebody's name or?
AGENT0:36
No, my name is Christian and we're reaching out with Local Energy Partners.
HOMEOWNER04:57pm
OK. And what is
AGENT0:50
Well, yeah, Mike, I mean, I, I'll get straight to it. The reason we're reaching out is because if you're paying above $120 a month for your power bill, we might be able to help lower that by about 40%.
HOMEOWNER4:56
how
AGENT0:58
Uh, the way, the way we do that is by seeing if you qualify for this program that allows you to get solar installed at no cost to you.
HOMEOWNER1:01
so what are the qualifications?
AGENT1:07
Uh, well, you'd have to be the, uh, you'd have to be the owner on the title. Um,
HOMEOWNER0:19
I
AGENT1:52
you would
HOMEOWNER0:19
am
AGENT1:14
have to not have enough, not have any trees blocking the sun exposure. You got any trees on your property that blocked the sun on the roof.
HOMEOWNER1:23
Uh, only on the west side there is a uh large tree, but
AGENT0:50
Oh.
HOMEOWNER1:28
for uh, you know, all day long,
AGENT0:19
you.
HOMEOWNER1:35
uh, uh, right up until uh, sundown, I've got sunlight on that roof.
AGENT1:52
OK. I mean, uh, if you were a um if you were to like uh get approved, uh, and say you needed to get that tree trimmed down a little bit. Um, if we were to provide that service and no charge for at no charge to you. Would that be OK with you?
HOMEOWNER12:04
Yes
AGENT1:58
If, if, if need be, I'm not saying it needs to happen. I'm just, you know, saying if it needed to happen. OK, awesome. Uh, Mike, are you, uh, what about the condition of your roof? Would you say it's in good condition? Are there any leaks or damages?
HOMEOWNER2:10
10 years ago, I rebuilt it and,
AGENT0:50
Oh
HOMEOWNER2:19
and, I mean, all of, not just all the plywood, but the, the, the, the main uh beam that's up there.
AGENT1:52
OK,
HOMEOWNER0:19
uh
AGENT0:50
yeah.
HOMEOWNER2:26
and and I insulated the living daylights out of it, so it's fine.
AGENT2:30
Beautiful. OK, glad to hear that. Um,
HOMEOWNER0:50
Yeah
AGENT2:34
and then I'll, uh, let's see here. You have, uh, your credit score is at above 670?
HOMEOWNER12:04
yes
AGENT2:30
Beautiful
HOMEOWNER2:45
At least it was. I, I don't know. I was late on, on one payment and I know that's gonna give me a hit, and that was last month.
AGENT0:50
Yeah,
HOMEOWNER0:32
So
AGENT2:53
but I mean, if you're, I mean, just being late on one payment isn't really gonna affect it unless you were like like right
HOMEOWNER0:19
no,
AGENT0:50
on
HOMEOWNER0:19
it
AGENT05:00pm
the verge.
HOMEOWNER05:00pm
does. It does.
AGENT5:19
Does it?
HOMEOWNER3:10
As a matter of fact, I take that back, it, it was uh yeah, it was the end of the month. Yeah. Yeah, I replaced the the air conditioner in my house and, and let's see, was that, no, it was an insurance bill.
AGENT1:52
OK
HOMEOWNER3:22
I was late. I was late 5 days, and they set uh uh bill collector after me. 5 days
AGENT3:25
Gotcha. That's interesting. Um,
HOMEOWNER0:50
Yeah
AGENT3:37
well, Mike, the real, the main reason we ask that Mike is for us, uh, we just need to make sure that there are no like uh bankruptcies or any foreclosures, um, in your history,
HOMEOWNER0:50
Yeah.
AGENT3:55
because that's really like, that's really what it's kind of like a deal breaker for us. We just want to know that you can make your payments on time. Um, but if you, I mean, if you're, if you made that late payment like you're saying before that, if I mean if your credit s co re was above 700, I don't think it would be an issue, but I mean you would know
HOMEOWNER0:50
yeah
AGENT3:57
better than me, um, but
HOMEOWNER1:23
But
AGENT4:05
I think if you, if you don't have any foreclosures or anything like that and you just have that one lane payment. I think you would still be good, but I don't know. What do you think?
HOMEOWNER4:12
uh, yeah, it still should be good as far as I'm concerned. Uh, you know, good enough,
AGENT7:33
Right, right.
HOMEOWNER4:15
he wanted about 670, right?
AGENT0:50
Yeah
HOMEOWNER4:26
Uh, I think it's about 670 because it was hovering over 700. As a matter of fact, not too long ago, just a few months ago, it was at 7:48.
AGENT05:01pm
Oh, OK. Yeah,
HOMEOWNER0:19
Uh
AGENT4:29
Mike. I mean, I, I think
HOMEOWNER0:36
and
AGENT4:30
you should be good, honestly,
HOMEOWNER0:19
you
AGENT1:07
um,
HOMEOWNER1:28
know
AGENT4:38
OK, Mike, and then, uh, last I, uh, last thing I just have to ask you, you don't already have solar on your house, right?
HOMEOWNER0:19
no
AGENT4:42
OK. OK, awesome. Um, Mike,
HOMEOWNER1:52
OK,
AGENT0:19
I,
HOMEOWNER05:01pm
you're a solar
AGENT0:19
I.
HOMEOWNER4:44
company, are you?
AGENT0:50
yeah
HOMEOWNER1:52
OK
AGENT4:56
Uh, my, I didn't, I, I didn't, uh, I'm not sure if you answered it or not, but how much uh do you currently pay for your power cause it's important that you use enough power.
HOMEOWNER5:02
Uh, I think it's a 129 bucks. See, I live alone.
AGENT1:52
OK
HOMEOWNER5:07
so I don't use much, much, uh, uh, and electricity at all.
AGENT5:08
but you're saying
HOMEOWNER3:10
Matter
AGENT2:07
it's
HOMEOWNER3:10
of fact,
AGENT5:02
129,
HOMEOWNER0:19
I
AGENT5:19
so that's probably like a cause right now I'm assuming it's spread like a lower bill, right, since it's not the summer yet, does it tend to get higher like during peak months like summer or winter?
HOMEOWNER5:44
yeah, oh yeah, that's gonna go way up. Matter of fact, it already has starting to rise, but I've averaged it out. and I average it out every year and this year it's uh actually down because I, I used a little bit less. I wasn't, I wasn't here in the desert as much, uh, I was actually out traveling quite a bit during the summer.
AGENT3:25
Gotcha
HOMEOWNER5:59
to get out in the heat, OK? So, my bill actually dropped a little bit. But I'm gonna be, I'm gonna be there this whole summer and it's, it's going to start rising again, big time.
AGENT3:10
Yeah, yeah,
HOMEOWNER3:10
Matter of
AGENT0:19
I
HOMEOWNER3:10
fact,
AGENT6:22
hear you,
HOMEOWNER05:03pm
it'll
AGENT0:19
Mike.
HOMEOWNER6:03
be over 200 bucks a month every month.
AGENT05:03pm
Ouch. OK.
HOMEOWNER6:06
If, if, if I didn't average
AGENT1:07
Um
HOMEOWNER5:44
it out.
AGENT6:22
Yeah, Mike, I hear you. I mean, from what you're telling me, uh, it definitely sounds like you could see savings through our program. Um, you see to me, uh, most of the requirements. I mean, we talked a little bit about your credit right now, but from what you're telling me, I think you should still be good. Um,
HOMEOWNER0:50
yeah
AGENT6:39
now it's, now it's just about uh setting you up with one of our consultants for a 30-minute conversation basically. They'll explain to you exactly how the program works. It will show you exactly how much you would save. And if it all makes sense to you, that would help, they'll try and help to see if you get approved. Does that all make sense to you, Mike?
HOMEOWNER6:42
and you wanna do that now, right?
AGENT6:48
Oh, it doesn't have to be right now. I mean, uh, but like, uh, uh, a weekday or a weekend work better for you?
HOMEOWNER6:53
Yeah, you need to call me back. Where are you guys located?
AGENT6:59
Well, we have a few different offices in Southern California, but we service all of Southern California.
HOMEOWNER7:05
OK, I see that you've got an 818 area code, so
AGENT0:50
Yeah,
HOMEOWNER2:45
I don't
AGENT1:52
that's
HOMEOWNER1:28
know
AGENT0:19
a
HOMEOWNER05:04pm
where that is.
AGENT7:10
that's in the San Fernando Valley. That's just my,
HOMEOWNER1:52
OK.
AGENT7:12
uh, my direct office line.
HOMEOWNER1:52
OK
AGENT7:37
But yeah,
HOMEOWNER1:07
Um
AGENT7:33
Mike, I mean, these, these consultations normally take about 30 minutes on the faster end, uh, maybe like 45 minutes on the longer end, just depending on how many questions you have. I mean, obviously we wanna take care of you. We want to show you uh exactly how it works and show you exactly how much you could save, right? Right now we're just having this conversation, um, but yeah, that's what the consultation is for. It's just to show you, uh, what the
HOMEOWNER0:32
So
AGENT7:39
program is, show you that it's real, you know what I mean? And then
HOMEOWNER7:43
Yeah, yeah, yeah. OK, let me ask you a question.
AGENT0:50
yeah.
HOMEOWNER8:02
Um, you guys want to come in. install these uh panels and then you're gonna be the one basically taking all the leftover
AGENT05:05pm
Kyle
HOMEOWNER8:05
uh electricity that's not being used, correct?
AGENT0:19
No,
HOMEOWNER05:05pm
Is that how
AGENT0:19
no,
HOMEOWNER8:10
that works?
AGENT8:10
no. So that, no, that's not how that works. Sorry. Uh,
HOMEOWNER1:52
OK,
AGENT8:12
the, the way it works
HOMEOWNER05:05pm
explain it
AGENT8:32
is that,
HOMEOWNER6:22
to me.
AGENT8:32
yeah, yeah, absolutely. Uh, the way it works is that, uh, first, obviously, you'd have to get approved and then if you, if you're able to get approved, then we come out, we install the panels. We're also gonna install batteries. This is all at no cost to you. All the power that gets like the extra power that gets generated gets stored in your power bank.
HOMEOWNER1:52
OK.
AGENT8:37
And then that would, and then you're able to draw from there whenever you need to
HOMEOWNER8:42
OK. And what basically uh
AGENT05:05pm
OK, OK, good.
HOMEOWNER05:05pm
for I'm,
AGENT0:19
be
HOMEOWNER8:46
I'm assuming that you've done a lot of these,
AGENT0:50
Yeah
HOMEOWNER8:57
so you know what you're talking about. Uh, so basically tell me right now, uh, what I might be paying on a month, monthly basis.
AGENT9:11
Yeah, so I mean, like it's, it's again, like you were saying, you take the average right of what you pay. So that's basically what our consultant does is they're gonna look at your average uh annual usage for the entire year. And then
HOMEOWNER0:19
Uh
AGENT9:16
basically they're gonna design a solar system that fits the needs for you and your home. And then, I
HOMEOWNER0:50
yeah
AGENT9:25
mean, just a quick example, like people that pay 200, we've been able to get them down about that 120 range. Uh, people that pay like $300 a month. They've been able to get
HOMEOWNER0:50
yeah.
AGENT9:37
down to like between 150 and 200. Um, so the more you pay, the more you save, but I, I can't really give you a definite answer because again, it it varies from
HOMEOWNER05:06pm
uh-huh
AGENT9:42
person to person, and that's what the consultant, he will show you exactly how much you would save.
HOMEOWNER10:13
OK. Um so why wouldn't I go down and buy the panels and have them installed along with the batteries and uh have it all paid for instead of having to pay uh a monthly bill to you. Why wouldn't I go down and, and become so totally independent, uh, from you or companies like you. uh
AGENT0:19
No,
HOMEOWNER0:19
you
AGENT10:14
I hear you, Mike.
HOMEOWNER1:28
know,
AGENT1:52
I mean, uh,
HOMEOWNER10:39
and, and I, I would, I would, I would actually uh reap the rewards on this whole thing because not only would my monthly uh payment be. done at none and 0, OK. But I mean, that's, that's the whole point in, in solar panels as far as I'm concerned. Don't you think
AGENT10:14
No, yeah, I hear you, Mike, and that's a, that's a, that's a
HOMEOWNER0:50
Yeah
AGENT10:47
really good uh concern that you're bringing up. I mean, I, you know, ideally, uh, the program that
HOMEOWNER1:23
But
AGENT0:19
we're
HOMEOWNER10:49
it costs me money. I understand
AGENT0:50
yeah,
HOMEOWNER0:50
that.
AGENT10:52
so a lot of people
HOMEOWNER11:00
And those panels, and they've got new panels now that are smaller, but they're, uh, so much more efficient it's, it's amazing.
AGENT05:08pm
yeah, exactly.
HOMEOWNER0:36
and
AGENT11:02
So that's kind of the how, what
HOMEOWNER0:32
so,
AGENT11:04
we're providing.
HOMEOWNER11:11
and then it's just a matter of, of wearing this thing. I used to be a general contractor, so I know a little bit of this kind of stuff,
AGENT1:14
Got
HOMEOWNER1:52
OK?
AGENT0:19
you.
HOMEOWNER11:20
So, and I mean, I was in construction my entire adult life. Um, actually, since I was 11 years old.
AGENT1:52
OK.
HOMEOWNER11:25
So, I know kind of, you know, what this stuff is all about.
AGENT05:08pm
towels on
HOMEOWNER11:31
and uh I think that's the way I want to go, OK?
AGENT0:50
Yeah, Mike, I mean,
HOMEOWNER0:19
I'm
AGENT0:19
uh
HOMEOWNER11:39
old, but I can, I, I can afford to hire somebody just to install this stuff and, and that would be it.
AGENT1:07
um,
HOMEOWNER1:52
OK
AGENT12:04
absolutely, Mike. The only thing I would say about that is that uh once you, like if you own the panels, uh, yes, everything you're saying, obviously, you know, you, uh, I mean, if you have, you know, a few $10,000 around to pay for the system, then by all means, uh, with that, uh, with that, it's gonna be that, you know, you're not gonna see your return on investment till like, I don't know, how many years down the line. And then also,
HOMEOWNER0:50
Yeah.
AGENT12:08
you're gonna have to worry about all the maintenance. If something goes wrong, you're gonna
HOMEOWNER0:50
Yeah,
AGENT05:09pm
have to, you
HOMEOWNER6:39
exactly,
AGENT1:28
know
HOMEOWNER12:21
and then let me, let me say this, uh, you know, I, I understand your sales pitch here, but, uh, the whole point is that it's not going to cost me $1000 for my house.
AGENT7:05
I see
HOMEOWNER12:26
Thank you. I have to go now, OK?
AGENT12:26
All right, Mike, take
HOMEOWNER6:22
Talk
AGENT7:33
care
HOMEOWNER05:09pm
to you later
TIMOTHY BOWSER
NO BOOKINGMEDIUM
#21004Jul 6 303 exchangesobjection at 8:30stage Set
Listen forLow bill stacked on a time objection and a demand to compare like for like.
ObjectionHow it was handledHomeowner's reaction
···
HOMEOWNER4:14
you know
AGENT8:13
definitely paying for your energy temp. That's why I was just reaching out. I know when you spoke to my team member they advised you we're paying at at least above $60 is what they asked you. So my job was just to ask you a couple questions here to see if you're a good fit. And then if you are, we just send someone out to you to break everything down and ultimately give you that full breakdown of everything, OK?
HOMEOWNER8:30
Yeah, I'm, I'm really kind of busy right now. I don't have time for that. Uh, you know, it's like. you know, everybody's hurt, but I'm not hurt that bad. Um. this is, this is back, this is for March, which is pretty cold.
AGENT8:31
Mhm. Well, do you experience
HOMEOWNER0:32
Um,
AGENT12:13pm
higher bills
HOMEOWNER0:08
I
AGENT0:18
in
HOMEOWNER6:12
paid
AGENT0:21
the
HOMEOWNER0:18
a
AGENT8:34
summertime or in the wintertime?
HOMEOWNER8:39
um, probably in the
AGENT7:54
Mhm.
HOMEOWNER8:40
summertime cause, cause
AGENT1:33
Oh, OK,
HOMEOWNER8:45
I have a
AGENT3:35
got
HOMEOWNER8:42
pool
AGENT8:42
you. Run the pool pump and all that.
HOMEOWNER8:45
and and I have, I have air conditioning
···
HOMEOWNER0:18
Yo
AGENT0:08
Hey, hello, is this uh
HOMEOWNER12:04pm
speaking
AGENT0:18
Hey, Timothy, my name's Josh. Uh, I was giving you a call, I believe you spoke with someone on my team this past Thursday. It was just regarding helping you lower your current energy bill. Do you recall that?
HOMEOWNER0:21
Yeah, what was it about the end?
AGENT0:32
Yeah, so the reason why we're calling is because you may qualify for a government endorsed program. All it does is reduce your electricity bill by 40%. So that's why I was just reaching out just to see if you're a good fit then.
HOMEOWNER12:05pm
OK. Um
AGENT7:54
Mhm.
HOMEOWNER0:37
how much, how much is a kilowatt?
AGENT0:08
Uh,
HOMEOWNER12:05pm
or kilowatt
AGENT0:41
how much is the price per kilowatt you're talking about?
HOMEOWNER0:42
Yeah, price per
AGENT1:09
Yes.
HOMEOWNER0:43
kilowatt hour.
AGENT0:47
Of course. So it ranges depending on the size of the system you get, but it's anywhere I believe from
HOMEOWNER0:18
that
AGENT0:51
16 cents to 20 cents, and it's fixed, meaning that once you get locked in at that
HOMEOWNER0:37
how
AGENT1:46
rate,
HOMEOWNER0:54
much 15 to 20 cents
AGENT1:09
yes, but it depends on the size of the system so you can get locked in at 15 cents. You can get locked in at 1617. It really just depends. So that's why we do have a consultant go out to you to break everything down, answer any questions, and show you exactly how much you can save.
HOMEOWNER1:11
I think I'm already locked in at 10 cents.
AGENT1:11
10
HOMEOWNER0:32
So that's
AGENT0:51
cents.
HOMEOWNER1:13
really not the
AGENT12:05pm
Oh wow.
HOMEOWNER12:05pm
deal.
AGENT1:15
Uh, who's your energy company, if you don't mind me asking?
HOMEOWNER12:05pm
What's that?
AGENT0:08
Is,
HOMEOWNER0:37
How
AGENT1:30
is your
HOMEOWNER0:37
much
AGENT1:30
energy, is your energy company Duquene Lite or is it Penallec? Hello, Tim Hello, Tim. Can you hear me?
HOMEOWNER1:32
Hello can you hear me? Yeah
AGENT1:33
Oh, OK, there you go. Are, are you
HOMEOWNER0:08
I
AGENT1:35
a Duquee Light or are you with Penalli for your energy company?
HOMEOWNER1:37
Um, Duke can like
AGENT1:46
Duking Light, OK, that's very strange cause I know their rates did go up this year and it went up as high as 12%. So I don't believe you guys are at
HOMEOWNER0:18
that.
AGENT1:49
a 10% price per kilowatt anymore. I think it went up.
HOMEOWNER1:55
No, no, no, no, no, no, you, you see, I get my energy well I was getting my energy
AGENT12:06pm
Uh-huh.
HOMEOWNER1:59
from uh Frontier where is it? Frontier Utilities.
AGENT0:18
OK
HOMEOWNER2:39
and um let's see here, I'm looking at it. I last this is, this is oh this is 3 months. hang on, let me get one of 3. Hey, I don't know about saving money, but 47 that's why you stay like my let's do. cool maybe still here in my pile so put away yet. Anyhow
AGENT7:54
Mhm
HOMEOWNER2:42
in 15 cents is that total?
AGENT2:45
Yes, so that, that
HOMEOWNER0:21
Yeah
AGENT2:54
means that's the price per kilowatt that the energy is coming in. I believe Duquene lights around a 19. Yeah, I don't think
HOMEOWNER0:32
see
AGENT2:56
they're at a 10 because they, they just
HOMEOWNER0:21
the.
AGENT3:01
had a 12% rate increase this year, but let me double check that for you. Give me one second.
HOMEOWNER3:07
do, doking like is my transit. They're not my producer
AGENT12:07pm
Mm, OK
HOMEOWNER3:11
if you understand what I'm talking about Yeah,
AGENT12:07pm
So they're
HOMEOWNER3:28
right
AGENT0:21
the
HOMEOWNER1:46
now
AGENT5:37
ones that
HOMEOWNER0:18
I'm
AGENT3:14
transmit the energy to you.
HOMEOWNER0:43
yeah I am, right, my rate per kilowatt hour. is 0.1059.
AGENT3:35
Yeah, so 10 cents. OK. Gotcha. So Duking like, and, and then, OK, so who do you pay your bills? Is it Duquene Lite or is it a different company?
HOMEOWNER3:38
I pay, I pay to Dukeing Light.
AGENT7:09
Hmm
HOMEOWNER3:41
but but here's the thing
AGENT7:54
Mhm
HOMEOWNER3:45
once again, I see, I used to work for the gas company and much like you can buy gas off of anybody as long as, as long as they could theoretically get the gas to your pipe. The, the way they do it is they have X amount of people who get gas. And what they do is they put it into the pipeline. and you know, and and once it's in that pipeline, they record how much gas goes into that pipeline. And then when people buy gas, they can say, I want that gas off of Joe Schmo over here at Five Cents, you know, a CFM and um so he's getting it for 5 cents a CFM where Harry over here, he's paying 10 cents because he's getting it right off the right off the um the distributor and the producer. So I'm not sure, I'm not
AGENT7:54
Mhm
HOMEOWNER4:41
exactly sure what my delivery, you know, my delivery rate would be, but this is what I'm paying per ki
AGENT3:35
Gotcha.
HOMEOWNER12:09pm
1 hour.
AGENT5:37
OK. Just because I, I'm reading here, this is off of Duquene Light Company's website. The price to compare their averaging out right now with the rate increases around 20 cents price per kilowatt. So that's where I'm just a little confused because if you, if the distributor, which is the people that of course distribute the power to you Duquene Light Company. They're the ones that are in charge of the price per kilowatt as well, so that's just very strange because it, it started in effect from actually June 1st all the way through November, so last month, uh, they're including distribut distribute that, I can't talk right now. Distribution and other service fees, which average around to around 20 cents price per kilowatt. So you're probably getting the 10 cents from them, but because of distribution fees and other service fees I probably paying for care programs and all that other stuff, it probably averages out to around 20, but for the raw energy coming from it, it's probably around that 10
HOMEOWNER0:08
I
AGENT12:10pm
to 14 cents.
HOMEOWNER5:46
mean Yeah, see, I, I don't see where I would be I, I just don't see very much of an advantage.
AGENT8:31
Mhm Well,
HOMEOWNER12:10pm
of going
AGENT2:39
let me
HOMEOWNER12:10pm
through that
AGENT5:52
ask you this, how much are you currently paying for your energy and for your latest utility bill. How much did you pay?
HOMEOWNER6:03
Well, that's what I'm trying to find, trying to find my list. You can't like Bill can't seem to find it. I don't know why. Um, I I pray up on my checkbook to find out how much I
AGENT7:54
Mhm
HOMEOWNER6:12
paid. You got one before you wanna probably head it out that I was looking at the I just got the new one. um 00
AGENT0:21
Yeah,
HOMEOWNER0:47
it's
AGENT12:10pm
cause your
HOMEOWNER12:10pm
gonna showed
AGENT0:18
current
HOMEOWNER12:10pm
on here
AGENT12:10pm
prices
HOMEOWNER12:10pm
or not.
AGENT6:31
for like raw energies is around 14 cents, but once you tack on like the distribution fees and the other service fees that averages out to around 20, depending on, you know, where you live at. But yeah, that's usually where it's at.
HOMEOWNER6:39
OK Now, this is, this was back and forth, which would have been what, um,
AGENT0:18
OK
HOMEOWNER0:43
April Yeah, April I was paying 0.052 cents per kilowatt hour
AGENT6:52
So 52 cents, 0.052. Let me see.
HOMEOWNER6:56
No, that would be 50 cents. That's 5 cents.
AGENT7:09
Hmm. Yeah, OK, cause I know their rates did go up. There's no one that's paying 5 cents price per kilowatt anymore or even 10 cents. Averages right now are anywhere between the 14 cents to around 20 cents. Sometimes even more too depending on how much
HOMEOWNER4:14
you know
AGENT7:39
energy you use, but it's, those are the rates that homeowners are now seeing because in Pennsylvania alone, it's not just Duquee Light, it's also Penalle and other companies. They've seen a spike within their energy, probably within the past 3 years, I'd want to say almost near 40 to 50%. So that's why homeow ner s are seeing their bills just go skyrocketing in the past couple of years, but I know that in regards to what you're paying price per kilowatt, it's definitely around. It should be around 14 to 20 cents now, especially starting June 1st.
HOMEOWNER7:43
You know what, actually I'm wrong. It, it's, it's, it's like 12
AGENT7:43
Fulfins. Gotcha.
HOMEOWNER0:51
cents.
AGENT7:46
That makes more sense then. Yeah, and then started June 1st
HOMEOWNER0:18
that,
AGENT7:47
is when they implemented the 12%
HOMEOWNER12:12pm
that is like
AGENT7:54
rate increase so it shot up to that 1415 cents now. Mhm. So you're
HOMEOWNER4:14
you know
AGENT8:13
definitely paying for your energy temp. That's why I was just reaching out. I know when you spoke to my team member they advised you we're paying at at least above $60 is what they asked you. So my job was just to ask you a couple questions here to see if you're a good fit. And then if you are, we just send someone out to you to break everything down and ultimately give you that full breakdown of everything, OK?
HOMEOWNER8:30
Yeah, I'm, I'm really kind of busy right now. I don't have time for that. Uh, you know, it's like. you know, everybody's hurt, but I'm not hurt that bad. Um. this is, this is back, this is for March, which is pretty cold.
AGENT8:31
Mhm. Well, do you experience
HOMEOWNER0:32
Um,
AGENT12:13pm
higher bills
HOMEOWNER0:08
I
AGENT0:18
in
HOMEOWNER6:12
paid
AGENT0:21
the
HOMEOWNER0:18
a
AGENT8:34
summertime or in the wintertime?
HOMEOWNER8:39
um, probably in the
AGENT7:54
Mhm.
HOMEOWNER8:40
summertime cause, cause
AGENT1:33
Oh, OK,
HOMEOWNER8:45
I have a
AGENT3:35
got
HOMEOWNER8:42
pool
AGENT8:42
you. Run the pool pump and all that.
HOMEOWNER8:45
and and I have, I have air conditioning
AGENT7:54
Mhm
HOMEOWNER8:49
and I have a um saltwater aquarium which obviously I have a pump that
AGENT8:49
Gotcha Gotcha. So you
HOMEOWNER12:13pm
runs 24/7.
AGENT8:51
probably pay a pretty penny for your energy
HOMEOWNER0:18
so
AGENT0:32
then.
HOMEOWNER9:00
yeah, I, I paid 183. This is back in, um, this is back in
AGENT3:35
Gotcha.
HOMEOWNER8:30
March
AGENT9:02
So probably summertime when you're running
HOMEOWNER0:18
So.
AGENT9:08
the pool pump using the AC a little bit more, probably around 250, maybe 300 around there.
HOMEOWNER9:16
you know, and, and all, all in all, it all averages out because obviously my gas bill is almost nothing during the summer. It's, you know, like 25 bucks or something. Um and that's just because I have a hot
AGENT7:54
Mhm
HOMEOWNER9:31
water tank and a stove. Um, so, it averages out in the wintertime, I use less electricity,
AGENT3:35
Gotcha.
HOMEOWNER12:14pm
but I use
AGENT0:18
So
HOMEOWNER1:49
more
AGENT2:39
let's
HOMEOWNER3:45
gas.
AGENT9:42
just say then your energy bill and your low months are probably 150 and then on your high months, let's just cut it to 250, probably averaging around 200 for your energy,
HOMEOWNER3:28
Right
AGENT10:13
which I know we can definitely help you get lower with these programs because having a bill of $200 is still, you know, pretty high when it comes down to energy usage and as a whole. So we can help reduce that by up to 40%. So it's just a matter of seeing, you know, your property is a good fit for him and like I mentioned, nothing comes out of pocket for these programs. So there's no loan involved. There's no down payment, nothing for the installation. It's just as long as yourself and your property able to qualify, that's how we're able to help homeowners out. Does that kind of make sense so far
HOMEOWNER10:24
Well, like I yeah, it makes sense, but, uh, I, I have to be comparing apples to apples. I'd have to you know, uh, can, can you, can you just email me the information or
AGENT0:21
Yeah,
HOMEOWNER10:25
is this something
AGENT0:18
someone
HOMEOWNER10:25
that somebody
AGENT12:15pm
does have
HOMEOWNER1:46
has
AGENT12:15pm
to show
HOMEOWNER0:32
to
AGENT12:15pm
up because
HOMEOWNER1:09
show
AGENT2:56
they
HOMEOWNER1:46
up.
AGENT11:04
need to make sure that your property is a good fit. I mean, what I could do is just like send you information regarding the program and how it works, but it's just gonna give you some general information like on how the program works, kind of like how I'm talking to you about now. But if you wanted like the detailed numbers and comparing apples to apples like you said, that's when the consultant stops by because they can actually show you how much you're averaging right now would be paid, and then of course, show you what it would look like if you were to transfer over. So, um, if you have some time, Tim, uh, it only takes roughly around 30 minutes. They just take a look at that bill, wrapped up the savings report, and then answer any questions you may have. Um, if you have some time either early morning or afternoons, they can just stop by and break it all down for you.
HOMEOWNER11:10
Well, can you do anything for, uh, county taxes
AGENT3:28
right
HOMEOWNER11:11
or school taxes.
AGENT11:15
At that point, man, I wish we could do all though. That's where
HOMEOWNER11:20
Yeah, that's, like I'm, I, that's my minimum payment is 25
AGENT12:15pm
wow,
HOMEOWNER12:16pm
over 2500
AGENT0:21
yeah,
HOMEOWNER9:23
bucks.
AGENT11:30
that's, yeah, they're killing us everywhere now. It's like everywhere you turn, they're charging you to breathe some air now. Mm.
HOMEOWNER11:33
Yeah, I'm sure there's a reason for it too.
AGENT1:09
Oh
HOMEOWNER12:16pm
Somebody's
AGENT0:21
yeah.
HOMEOWNER12:16pm
making some
AGENT0:18
So
HOMEOWNER2:39
money
AGENT11:35
we're lighting
HOMEOWNER12:16pm
somewhere.
AGENT11:36
someone's pocket,
HOMEOWNER0:51
and
AGENT11:58
but I mean, at at least with the, you know, you're able to go ahead and help at least yourself lower that bill. So that's why it's beneficial for homeowners, cause it's something you're already paying for through your taxes. So might as well see if you're able to take advantage of it, you know, so that's why we're just helping some homeowners out here, Tim, if you have some time in the morning, they are in the area this week, so, you know, if morning or
HOMEOWNER1:33
area
AGENT12:01
afternoon time works real love for them to stop by and see if they're able to help you.
HOMEOWNER0:32
um
AGENT12:09
Wednesday
HOMEOWNER12:09
let's say Wednesday morning,
AGENT11:04
morning,
HOMEOWNER0:08
is
AGENT2:39
let
HOMEOWNER0:18
that
AGENT0:18
me
HOMEOWNER0:18
OK?
AGENT12:13
see. And how early were you thinking? Cause we can go as early as 9:00 a.m. for Wednesday morning.
HOMEOWNER12:19
Um I, I, I really don't care, you know, it could be
AGENT12:19
After afternoon
HOMEOWNER11:04
afternoon
AGENT4:34
Sure,
HOMEOWNER7:09
too.
AGENT4:34
sure.
HOMEOWNER12:17pm
Um, just
AGENT0:08
Uh,
HOMEOWNER2:39
let
AGENT0:08
I
HOMEOWNER0:18
me
AGENT3:52
could
HOMEOWNER1:46
know
AGENT0:18
do
HOMEOWNER4:14
when.
AGENT12:27
like uh Wednesday around, would 10:30 be good for you? 10 : 30 Perfect,
HOMEOWNER0:21
Yeah,
AGENT0:32
then.
HOMEOWNER12:27
10:30
AGENT12:28
Well, what, what
HOMEOWNER4:41
would
AGENT0:18
I'll
HOMEOWNER12:17pm
be all right.
AGENT12:53
then, I'll just send you a text message just letting you know you're all set for Wednesday at 10:30. Uh, if you have your latest bill there, that would be great cause that, that would be the most comparable one because they could take your usage for the full year and actually show you how much you can save, but if you have a couple bills that are a little bit older, that'll be fine as well. Uh, they just need to see that bar graph to where it shows how much you use for the entire year, all right? All right, cool, Tim. Awesome.
HOMEOWNER12:53
All right,
AGENT0:18
So
HOMEOWNER4:34
sure
AGENT13:04
it looks like you're all set there. Just a quick question for you. Do you have any like big trees or tall buildings that provide shade over, uh, your roof by any chance? Awesome.
HOMEOWNER12:17pm
No, we cut them
AGENT7:54
Mhm.
HOMEOWNER13:06
down. I cut them down.
AGENT0:21
Yeah
HOMEOWNER13:12
I get tired of raking leaves and it, it was at a point that I was actually me and my neighbor and I were both afraid that the one tree was getting
AGENT1:09
Oh,
HOMEOWNER12:17pm
pretty big.
AGENT0:21
yeah,
HOMEOWNER0:18
It was
AGENT1:13
no,
HOMEOWNER11:04
gonna
AGENT0:32
that's
HOMEOWNER12:17pm
fall
AGENT7:39
definitely,
HOMEOWNER12:17pm
on the house
AGENT13:17
you don't want that
HOMEOWNER12:17pm
eventually.
AGENT13:24
to happen. Then you have to go through insurance and that, that takes more than forever. But all right OK, I'm guessing roof
HOMEOWNER0:21
Yeah
AGENT13:26
good condition too, right? Everything's good there.
HOMEOWNER13:31
Yeah, I just have a roof replaced like
AGENT12:53
Awesome.
HOMEOWNER2:39
3
AGENT0:18
OK.
HOMEOWNER13:36
years ago.
AGENT13:33
Oh, brand new then.
HOMEOWNER13:36
like 3 years ago, maybe 4, yeah, it's
AGENT12:53
Awesome
HOMEOWNER12:18pm
relatively
AGENT0:32
then.
HOMEOWNER6:18
new,
AGENT1:55
Well,
HOMEOWNER0:21
yeah,
AGENT2:39
let me
HOMEOWNER0:47
it's
AGENT0:32
go
HOMEOWNER12:18pm
in good
AGENT11:58
ahead and
HOMEOWNER12:18pm
shape.
AGENT13:42
actually set this up for you then so I got you down for this
HOMEOWNER0:08
uh.
AGENT13:53
Wednesday at 10:30. I'll send you that text message in the meantime, Tim, I know you're pretty busy right now, but just go ahead and give me a like, thumbs up or just respond to the message just to let us know that you got it, OK? Awesome then,
HOMEOWNER12:18pm
All righty.
AGENT14:01
and then one last thing here, it's the property here on 319 Ridgemont Drive in Industry, correct? Awesome, then. Perfect.
HOMEOWNER0:32
That's
AGENT14:05
Uh, I'll send you that text message shortly and uh we look forward to meeting you
HOMEOWNER0:18
a
AGENT14:09
Wednesday at 10:30. All right, sounds good. You have a great rest of your day.
HOMEOWNER12:18pm
Alrighty
AGENT12:18pm
Mhm. Bye-bye
HOMEOWNER14:13
You too bye bye