Hey, Mr. Johnson Hey,

how's it going, Mr. Johnson? Uh, my name is Adam. I'm not sure if you remember me. We spoke very briefly about a week ago. Uh, it was in regards to, uh, the solar program. How's your day going?

Good,

good. Uh, I know that you advised that you were meeting with a company, um, I, I believe it was, I think it was like last week that you ended up saying you were gonna meet with them. Um,

I was calling back because I know obviously you wanted to get an option from them. I was reaching out because what we're able to do is provide you a separate quote. That way we can show you and compare apples to apples to see what's the best fit for you and your family.

Well, I, I'm assuming you would be a good fit for in terms of qualifying if you just met with a company, but just to

reconfirm, uh, the main qualifications, right, is to, the main one is really just to have a standing credit score of above 660. Do you feel like you'd meet that?

Awesome. And as far as for me to set the expectation proper for you. Uh, do you recall like how much you were paying on the most recent power bill?

OK, so that obviously, it's really high then. OK, so yeah,

in, in a situation like this where we're able to do is we're actually able to help you to basically eliminate the, the, what happens is, is instead of you paying your current power bill at a higher cost, that one's going to be eliminated and swapped out for a cheaper bill. Now what happens with the roof is you're able to replace that and get the solar at a lower fixed cost, and you're still gonna see savings since you're, your payment is really high. So what we're able to do is help you cut down on it. And then, of course, you wouldn't have to come out of pocket for the roof. So now you're killing two birds with one stone. Now, this is something that the energy consult can get more into detail for you. Obviously, uh, on a different day that you have more available for about 30 minutes.

The

I

I,

hear

you Yeah, so actually, funny enough, so I, I'm glad you brought that up. So you're tagging what you're referring to is the yearly rate increase, so that's the, the rate escalator.

It's see, so that's what turned you off from, from moving forward with it. Is that about right?

OK. Well, uh, the really cool thing, um, is that right now there's a a newer option that we actually just got introduced to. So what it is is you're able to own the system and you're able to not have a, an annual rate increase. So the fixed payment that you would now be getting with the solar. That's gonna be the same payment throughout the entire term. So there's no 3.5% or 3.9% as a rate increase every single year. This is actually a newer option that got introduced. I want to say a couple months back, but

homeowners are starting to take into consideration this program because now you're literally fixed, so your payment's not gonna go up throughout any point in time in the throughout the term.

yeah, so it, it works very similar, right? It's no money out of pocket, essentially qualifying is the key factor based on the main qualification, it seemed like you were a good fit. Um, of course, these programs are homeowner based, so you would have to be the homeowner and I believe you advised you were on uh on Grove Street.

Yeah. Yeah, so with this program, right, it works very similar. It's no money out of pocket. You're, you're able to have ownership of the system. What we do is basically very similar to how you've been approached before. Uh, we have a consultopye breakdown the program for you. They, they give you a better insight of how it would look now with this new version that's out that way it

makes a little bit more sense for you, uh, and then obviously, we show you a free savings report, help you guys, you know, cut down on that bill and help you guys with the roof since I'm sure roof coats are very expensive right now.

Wow.

Yeah, I mean, yeah, no absolutely, man. I mean, I wouldn't move forward with, with trying to get solar if I have to fix the roof, that's, that's insanely expensive. Um, definitely,

no, yeah, I mean, that's why I feel like this option would probably be best for you if, um, it makes a lot more sense in the sense of, uh, I guess from like a financial standpoint, um, just because you can take advantage of, I guess you can call it an incentive of replacing the roof without coming out of pocket for it.

And no, absolutely, that then

that's the thing. Not everyone can qualify for it. So that's why it does sound too good to be true. That's kind of like the catch is that if, if you don't qualify, then you wouldn't be a good fit for it.

Um, but the main qualification is to have a standing credit score above 660 and to have uh a lot of sunlight exposure on the roof with like no trees covering it.

Yeah. I

mean, that ultimately what we're able to do is we, we draw um uh a layout on the overall aerial site view that we get that design beforehand that way of course we don't waste any of your time, make sure it's a good fit, um, based off what we're seeing online, at least from what I just checked just in case. Uh, it doesn't seem like it should be an issue. I do see that it's at the very corner, um,

so it shouldn't be too much of a problem. Um, but these are things that we can break down to you obviously on a different day and further detail for about 30 minutes that way you can see the, the benefit of why homeowners are making the transition to this newer program.

Uh-huh.

The,

the

solar

company. Yeah, so I know what program you're referring to. So the program you're referring to specifically is the power purchase agreement.

right. So I'm very knowledgeable with that program. Um, this program works very similar. The only difference with this one is that you'd gain full ownership and that you won't have an annual rate increase on it. So that's

what

Yeah, I mean, there's different benefits with different programs. Obviously, right people that that they value different things when it comes to solar. Some people, it's just a savings aspect. Other, it's like the long term, right? Obviously the long term also uh is important to take a look at. Um, this one kinda has the best of both worlds. The thing is, right, not everyone can get approved for it. That's ultimately why we're reaching out.

Chip.

So, so the way that it works is basically my job it's really just to help find a better day and time, uh, on a different day that you have about a spare 30 minutes where we can have them pop by and and show you this different option. What they do is they sit down with you, they take a look at the bill with you, and they're gonna

show you a breakdown comparison of what you're paying with Edison. What you'll be paying with them in the future and then how you can cut down and avoid all those rate increases, uh, with solar. So that's ultimately the way that we work it. I don't know if there's typically a time that you have more available, maybe more on like a morning time or an afternoon time for about 30 minutes on a different day.

Cause from what I'm seeing, uh, uh, uh, I'll be really honest with you, uh, Mr. Johnson, from what

I'm seeing, I know we're getting a little bit tied up, um, but as far as like availabilities goes typically it takes roughly 30 minutes, 45 on the longer end if you have more questions. Um, but from what I'm seeing, I know that they are available specifically in the area uh on the weekend. I don't know if you have any availability maybe sometime tomorrow or Sunday.

Sure. Let me double check cause I, I, we have different consultants. I just wanna make sure that I don't give you one that's not in the area. Um,

let me see here. As far as next week goes, from what I'm seeing, we do have an opening. We're pretty free on Monday and Tuesday. Monday, I would say is more flexible. Uh, as far as like timing goes, are, are you usually more free mornings or is it more like

afternoons?

Uh afternoon for sure. OK. Let me double check here. Afternoon, is that looking like sometime after 4, some after 2?

OK. What I'm seeing here is that if anytime after 4 does work, I do see that we have an opening at, let me check here. From my understanding, it's a a 6 p.m. If a 6 p.m. works for you, we definitely have that open. We work as late as 7 o'clock.

OK, awesome. So again, my name's Adam. I'm the verifications manager. Ultimately what I'm gonna do for you is I'm gonna send you a confirmation text letting you know it's set for Monday at 6. If you can do me the kind favor right up just giving me a like or thumbs up on it. That way I know you received it. That'll be great.

And uh yeah, the only thing we need present man is just the powerful. As long as you have that, we'll take care of everything for you.

Awesome, man. Great speaking with you. I hope you have yourself a great weekend.

Yeah, yeah,

if you

absolutely, man. Yeah, what, what I'll go ahead and do for you is, uh, why don't I go ahead and send you a text like in the morning on Monday morning just to give you that reminder.

Awesome, man. All righty. Have yourself a

great weekend.

Yes, yes, sir.

Oh, hello.

Hi, yeah, Linda

Hey Linda, how are you? This is

Shaw. I was just giving you a call back here,

uh, seeing if this week worked out for you. Uh, I know, uh, you said you'll be back in town sometime this week, is that correct?

For the,

yeah, for

the solar pro. Mhm.

18th, let me see. Yeah, I mean, we definitely could be available that time, uh, for the 18th. Uh, I was calling you this week because they are in your area for this week. So sometime either early morning or even late afternoon works out for you, Linda. I can definitely go ahead and set it up and we also do work, uh, weekends as well if that works out for you.

Of course, of course, yeah. So you said the 18th of this month, correct?

Got you. Yeah, I definitely can, and what time works best for you and your husband on the 18th.

I think,

That'll be fine. OK, perfect, Linda. So what I'm gonna do, I'll send you a text message just letting you know you're all set for the 18th at 8:30 a.m. And then what I'll do as well is I'll give you a call that Sunday or Monday just to make sure that that time frame still works best for you and your husband, OK?

Linda. No problem. You have a great rest of your day.

Hey, hello, is this uh

Hey, Timothy, my name's Josh. Uh, I was giving you a call, I believe you spoke with someone on my team this past Thursday. It was just regarding helping you lower your current energy bill. Do you recall that?

Yeah, so the reason why we're calling is because you may qualify for a government endorsed program. All it does is reduce your electricity bill by 40%. So that's why I was just reaching out just to see if you're a good fit then.

how much is the price per kilowatt you're talking about?

Of course. So it ranges depending on the size of the system you get, but it's anywhere I believe from

16 cents to 20 cents, and it's fixed, meaning that once you get locked in at that

rate,

yes, but it depends on the size of the system so you can get locked in at 15 cents. You can get locked in at 1617. It really just depends. So that's why we do have a consultant go out to you to break everything down, answer any questions, and show you exactly how much you can save.

10

cents.

Oh wow.

Uh, who's your energy company, if you don't mind me asking?

Is,

is your

energy, is your energy company Duquene Lite or is it Penallec? Hello, Tim Hello, Tim. Can you hear me?

Oh, OK, there you go. Are, are you

a Duquee Light or are you with Penalli for your energy company?

Duking Light, OK, that's very strange cause I know their rates did go up this year and it went up as high as 12%. So I don't believe you guys are at

a 10% price per kilowatt anymore. I think it went up.

Uh-huh.

Yes, so that, that

means that's the price per kilowatt that the energy is coming in. I believe Duquene lights around a 19. Yeah, I don't think

they're at a 10 because they, they just

had a 12% rate increase this year, but let me double check that for you. Give me one second.

Mm, OK

So they're

the

ones that

transmit the energy to you.

Yeah, so 10 cents. OK. Gotcha. So Duking like, and, and then, OK, so who do you pay your bills? Is it Duquene Lite or is it a different company?

OK. Just because I, I'm reading here, this is off of Duquene Light Company's website. The price to compare their averaging out right now with the rate increases around 20 cents price per kilowatt. So that's where I'm just a little confused because if you, if the distributor, which is the people that of course distribute the power to you Duquene Light Company. They're the ones that are in charge of the price per kilowatt as well, so that's just very strange because it, it started in effect from actually June 1st all the way through November, so last month, uh, they're including distribut distribute that, I can't talk right now. Distribution and other service fees, which average around to around 20 cents price per kilowatt. So you're probably getting the 10 cents from them, but because of distribution fees and other service fees I probably paying for care programs and all that other stuff, it probably averages out to around 20, but for the raw energy coming from it, it's probably around that 10

to 14 cents.

Mhm Well,

let me

ask you this, how much are you currently paying for your energy and for your latest utility bill. How much did you pay?

cause your

current

prices

for like raw energies is around 14 cents, but once you tack on like the distribution fees and the other service fees that averages out to around 20, depending on, you know, where you live at. But yeah, that's usually where it's at.

So 52 cents, 0.052. Let me see.

Hmm. Yeah, OK, cause I know their rates did go up. There's no one that's paying 5 cents price per kilowatt anymore or even 10 cents. Averages right now are anywhere between the 14 cents to around 20 cents. Sometimes even more too depending on how much

energy you use, but it's, those are the rates that homeowners are now seeing because in Pennsylvania alone, it's not just Duquee Light, it's also Penalle and other companies. They've seen a spike within their energy, probably within the past 3 years, I'd want to say almost near 40 to 50%. So that's why homeow ner s are seeing their bills just go skyrocketing in the past couple of years, but I know that in regards to what you're paying price per kilowatt, it's definitely around. It should be around 14 to 20 cents now, especially starting June 1st.

Fulfins. Gotcha.

That makes more sense then. Yeah, and then started June 1st

is when they implemented the 12%

rate increase so it shot up to that 1415 cents now. Mhm. So you're

definitely paying for your energy temp. That's why I was just reaching out. I know when you spoke to my team member they advised you we're paying at at least above $60 is what they asked you. So my job was just to ask you a couple questions here to see if you're a good fit. And then if you are, we just send someone out to you to break everything down and ultimately give you that full breakdown of everything, OK?

Mhm. Well, do you experience

higher bills

in

the

summertime or in the wintertime?

Oh, OK,

got

Gotcha Gotcha. So you

probably pay a pretty penny for your energy

then.

So probably summertime when you're running

the pool pump using the AC a little bit more, probably around 250, maybe 300 around there.

let's

just say then your energy bill and your low months are probably 150 and then on your high months, let's just cut it to 250, probably averaging around 200 for your energy,

which I know we can definitely help you get lower with these programs because having a bill of $200 is still, you know, pretty high when it comes down to energy usage and as a whole. So we can help reduce that by up to 40%. So it's just a matter of seeing, you know, your property is a good fit for him and like I mentioned, nothing comes out of pocket for these programs. So there's no loan involved. There's no down payment, nothing for the installation. It's just as long as yourself and your property able to qualify, that's how we're able to help homeowners out. Does that kind of make sense so far

someone

does have

to show

up because

they

need to make sure that your property is a good fit. I mean, what I could do is just like send you information regarding the program and how it works, but it's just gonna give you some general information like on how the program works, kind of like how I'm talking to you about now. But if you wanted like the detailed numbers and comparing apples to apples like you said, that's when the consultant stops by because they can actually show you how much you're averaging right now would be paid, and then of course, show you what it would look like if you were to transfer over. So, um, if you have some time, Tim, uh, it only takes roughly around 30 minutes. They just take a look at that bill, wrapped up the savings report, and then answer any questions you may have. Um, if you have some time either early morning or afternoons, they can just stop by and break it all down for you.

At that point, man, I wish we could do all though. That's where

wow,

that's, yeah, they're killing us everywhere now. It's like everywhere you turn, they're charging you to breathe some air now. Mm.

we're lighting

someone's pocket,

but I mean, at at least with the, you know, you're able to go ahead and help at least yourself lower that bill. So that's why it's beneficial for homeowners, cause it's something you're already paying for through your taxes. So might as well see if you're able to take advantage of it, you know, so that's why we're just helping some homeowners out here, Tim, if you have some time in the morning, they are in the area this week, so, you know, if morning or

afternoon time works real love for them to stop by and see if they're able to help you.

Wednesday

morning,

let

me

see. And how early were you thinking? Cause we can go as early as 9:00 a.m. for Wednesday morning.

After afternoon

I

could

do

like uh Wednesday around, would 10:30 be good for you? 10 : 30 Perfect,

then.

Well, what, what

I'll

then, I'll just send you a text message just letting you know you're all set for Wednesday at 10:30. Uh, if you have your latest bill there, that would be great cause that, that would be the most comparable one because they could take your usage for the full year and actually show you how much you can save, but if you have a couple bills that are a little bit older, that'll be fine as well. Uh, they just need to see that bar graph to where it shows how much you use for the entire year, all right? All right, cool, Tim. Awesome.

it looks like you're all set there. Just a quick question for you. Do you have any like big trees or tall buildings that provide shade over, uh, your roof by any chance? Awesome.

that's

definitely,

you don't want that

to happen. Then you have to go through insurance and that, that takes more than forever. But all right OK, I'm guessing roof

good condition too, right? Everything's good there.

Oh, brand new then.

then.

let me

go

ahead and

actually set this up for you then so I got you down for this

Wednesday at 10:30. I'll send you that text message in the meantime, Tim, I know you're pretty busy right now, but just go ahead and give me a like, thumbs up or just respond to the message just to let us know that you got it, OK? Awesome then,

and then one last thing here, it's the property here on 319 Ridgemont Drive in Industry, correct? Awesome, then. Perfect.

Uh, I'll send you that text message shortly and uh we look forward to meeting you

Wednesday at 10:30. All right, sounds good. You have a great rest of your day.

Mhm. Bye-bye

Hi, hi, Brenda?

Hi, Brenda. My name is Adam. Uh, I'm calling because I was following up on a notice you received in the mail. A team member of mine reached out to you recently. Uh, it was in regard to the new energy program. How's your day going?

Good, good. Uh, so the reason I'm calling is because I see that they advised that you were paying over 100 or 120 on your power bill. Is that a little bit accurate? OK. Well, ultimately what it is we're doing is we're helping homeowners lower their power bill, which is government endorsed solar program that's just made for you to eliminate your current bill and not have to pay for panels. So you're now simply just paying for cheaper electricity as long as you can get approved for it.

absolutely Now, the, the way that it works, right, is since it's government endorsed, as long as you qualify, you're not paying anything for installation. There's no down payment, right? Obviously I want to be transparent with you. I don't wanna make it seem like it's free. Uh, so it's not that it's free. What it is is instead of you paying your monthly bill right now with your current utility provider, uh, is that with Edison?

So you're with Edison, right? Now, as far as the actual um utility provider, what happened is that instead of you paying Edison, that bill is going to be eliminated and just swapped out for a cheaper, more sustainable solar bill. As long as you can get approved for it.

so instead of you paying right to Edison, you're now eliminating your bill and you're

just paying the solar company, correct?

so the reason that I just, just to be clear, the, the reason it's gonna be cheaper up to 40%. It's because instead of you relying on Edison to deliver power to you, which is actually why they charge you. They charge you hidden fees. So what happens is, is instead of you relying on them to do that, you're, you're now eliminating those costs because you're gonna be producing your own power. So now you don't have to rely on them to charge you extra, literally just to deliver electricity, right? Um, now you can produce your own and it would just be much cheaper than what you're paying right now. The thing is, Brenda, right, um, you would need to qualify for it. My job is really just ask you a couple questions just to see if you're a good fit. Does that make sense? OK. Uh

Uh so, I mean, as far as like the, the title here on Lenhart Avenue, are you the homeowner on pedal? Awesome.

As far as like the actual condition of the roof on the property? Is there any like leaks, any damages you're aware of? Great

Now, these programs, right, they're government endorsed. So the main thing is really just to have a standing credit score of above 660. Do you feel like you'd meet that? Awesome.

And then lastly, just as far as like sunlight exposure on the property? Would you say that you have any trees covering it, or would you say it's fairly open?

awesome. Great. Well, based on the information you gave me, Brenda, right, uh, it looks like you could be a good fit for this program. Uh, the next step for us is really simple. So my job, what it is to do, is to help find a better day and time sometime this week on a different day where you have about a spare 30 minutes of time. We have what's called a 30-minute in home consultation and assessment where we show you a free breakdown of what it would look like if there's any questions, we'll make sure to answer them for you and we show you a free savings report to help you cut down on the bill. Uh typical ly on a different day are usually more free in like the morning times or afternoons?

great, that's

a very good question. So yeah, what happens is, is since you're not going to be paying Edison. They're actually the ones that helps activate the system, right? So let's say hypothetically speaking, for example, you move forward, you right, you get approved, you get the, you get the solar. Edison has to come out and activate the system. So you're not going to be getting an Edison bill anymore. You're just gonna be paying the solar company at a cheaper cost.

that's the great

thing, right? There, there is no activation fee simply because it's a government endorsed program, so you're not paying for any type of installation, no activation. It's literally you just getting swapped out from a higher bill to a cheaper bill as long as you can get approved. That's the most important thing.

funny enough, that what it is is it's not that Edison's trying to get rid of customers. It's just that when homeowners, when homeowners make the transition to solar, that's when they start to raise the rates. So there's still a business, right? They obviously have to make their money. So what happens is anytime a homeowner is starting to get sold and they make the transition, which unfortunately not everyone can. They start raising rates, so that's exactly why these programs are designed. Essentially it's just designed to help you to pay for cheaper power and not have to face utility rates. Yeah, so that's

why.

You correct,

So, obviously, that, obviously I know that's a, a guesstimate, but yes, correct. That is how it works. And that's something that we would show you in writing. Obviously, that way you can get a better understanding of it. Um, and then you can see the benefit of saving without coming a dime out of pocket.

the way that it works is it's based on electricity consumption. So what we do is we have the energy consultant take a look at your bill. He's gonna see how much energy you're running obviously throughout the very peak of summer where you pay the highest and then also at your lowest point when you pay lower. So that way we can help determine how much, you know, electricity you're running and how many panels you need.

So the,

the

really good thing is that when we have the consultant break it down for you. We, we have a design that's a, that's created prior. That way we can help show you the layout, and we don't come near a roof that isn't structurally strong enough to sustain the solar simply because we're liable for that. So that's why, yeah, that, that's,

sorry, go ahead.

Uh-huh.

So, that, that's on the solar company. That's exactly why we make sure to be very careful when we, when we obviously do the installation and things like that. Uh, we want to make sure everything checks out. That's kind of why I was asking a couple quick questions too in regards to it just so I can set the expectation proper

for you, right? Cause, uh, obviously, the last thing we want is anything to happen to it. And then, you know, that's on our end because we're the ones that are liable for it. So that, that's ultimately why obviously you have a lot of great questions. That's actually the purpose of the consultation. We can show you a proper breakdown of what that looks like. If there's any other specific questions you have, um, you can write them down and we can get them answered for you. And then on the same time, obviously we can show you a free savings report and show you what the design would look like. That way you can get a better um view of what it would look like for you in your home.

Typically,

30 minutes, uh, honestly, it could take up to 45 if you have more questions, but what does save you some time is if you have a copy of the power bill? Do you do that one online or do you do that by mail? OK. So

what actually could save you some time is when we schedule out the time, if you if you have a screenshot of the bar graph portion of it. I believe it might be on page 3. I within the text that I send you, that's actually where you can send the bar graph portion. We can draw up the design and savings report prior. That way we save you more time during the consultation as well. So

what

I could do

is I

could, uh, after this call, I could provide you the information of who's the consultant that would be assisting you. Um, obviously the link to the company and then that way you're aware and you know who exactly is reaching out. By the way, my name's Adam. I'm the verifications manager.

typically,

I, I, I did, I did want to ask. I know

if there is a different day sometime this week that you have about 30 minutes. I is it usually more of a morning time or an afternoon time for you? Morning? OK.

Cause

makes

a

lot of

sense.

So what

I'll

do then, uh, I'll literally right now I'll just send you a text message saying it's, it's a tentative time. Basically the text message will say, hey, uh, this is Adam. It was great speaking with you, Brenda, in regards to the solar consultation. Um, it's tentatively set for next Friday, let's say next Friday morning work, we can tentatively set it for 10. I'll touch base with you next week. That way we can confirm if that time slot still works for you and your husband. Perfect.

So, again, I'm the verifications manager. Uh, you can expect a text maybe within the next 5 or 10 minutes. Uh, and then we can reconnect sometime this coming week. Uh

yeah, so this

is

the direct

line,

And then right there. So you'll, you'll receive

a text from my number right now, right after this call.

so right

now,

what I, what I'm gonna be doing is I'm gonna be sending you a text of the time slot that we have of next Friday at 10. What I'm gonna do is I'll touch base with you next week.

That way we can help confirm that for you since I noticed somebody's out as well. OK, perfect

All right, Brenda. It was

great speaking

with you. of course

Bye-bye

Hey, John.

Hey, John, this is Josh. I'm calling because you spoke with someone on my team right now who was regarding the new energy program, is that correct?

Perfect, John. I, I wanted to reach out. I know they advised if you're paying like above $100 per month and uh while talking to you about the rate increases, correct?

Correct, yeah, so that's our goal here is to see if we can help you out. Now, that's why I was reaching out to you. I'm the verification manager, John, so my job is just ask you a couple of questions here just to see if you're a good fit, OK?

OK. Uh, for your property, do you have any big trees, tall buildings that provide shade over your roof by any chance?

No. OK. And then what about your roof condition? Any major leaks, damages, anything

like that?

Gotcha. So it's a little bit on the older side then, correct?

Gotcha. No worries. As long as there's no major leaks or damages, you should be OK there. Uh, and for your property, is there anyone else that owns it with you? That's untitled John, like a spouse or

a family

member.

you and

your son

OK, perfect. That shouldn't be

an issue. And does uh your son live with you or does he live uh somewhere

else?

He lives with you. OK, perfect. And lastly, of course, for this program, John, since it is government endorsed. Homeowners would just need to have a good standing credit score of at least 660 or higher, so you're good on that end as well, correct?

Oh, OK. Got you. That shouldn't be a problem then. Uh, OK.

Sure, John

Good. Yeah.

where you don't have to

purchase

it.

No, no, no. The,

the

programs all

really? That's very strange.

And how long ago was that, if you don't mind me asking, John.

Ah

makes a lot of sense then, John.

If you look

No, that's

expensive

Yeah, it doesn't. So these programs, John, they're new and completely different. So the programs you looked into before in the past were either a finance or a lease. This is called a power purchase agreement. So the only thing you're doing is purchasing power exactly like how you do right now with your utility company, but instead of purchasing it from them, you purchase it from the solar at a cheaper rate. So it's really just designed to help lower that bill by 40%, sometimes a little bit more. So my job is really simple, John. It's just to set you up with an energy consultant for a 30-minute in home assessment to see if we can help you get approved. So would you prefer like morning times or afternoon times, John?

Of course. No, yeah, we would, I was actually gonna recommend having your son there as well. Um, when it comes down to your availability, I know you said afternoons work best. Uh, do you and your son have time like after 3 o'clock, 4 o'clock, what, what's a good

time for

both?

after

4. OK. It looks like here, give me one second just so I can double check. Uh, I do have tomorrow available at around 5 o'clock. Would that be a good time for you and your son?

OK, perfect. Is 5 o'clock usually a good time for when he's

around?

Perfect. I'll go ahead and set you up then for tomorrow at 5 p.m. John. Now, for that utility bill, you get, do you get it online or in the mail?

Online, OK, perfect. So, just as long as you have the latest bill there for the consultant, it's just really, really important because without that, they can't conduct the savings report for you. So just as long as you have that there, OK?

Yes, yeah. So they're gonna sit down with you. They're gonna show you how much you can save. Uh, I know you have, uh, your usage already, so the 14,400 for the entire year. So they can go based off that as well. It's just they need to take a look at the bill and see if you're gonna add any future usage to it, so that's how they're gonna help you out as well, OK?

Correct. It's uh

Burbank Water and Power. Yeah, we, we've

dealt with them

before.

No, yeah,

I, and I completely understand, John. We've helped plenty of homeowners who are with Burbank Water and Power, get lower bills

than that. So you should be good there and I don't see an issue with them, uh, helping you seem more savings. So we've had plenty of homeowners who are in a very similar situation as yourself. OK, John?

Awesome. Sounds good. So I'll set

you up for tomorrow at 5. We look forward to meeting yourself and your son. Now, we do work as a first come, first served John. So that just means that since you're taking that time another homeowner won't be able to. So I just wanna make sure 5 o'clock is the best time for both of you.

Awesome, John. I'll send you a text message shortly right now confirming everything so just respond back to it with a like or a thumbs up and you're all set, OK? Awesome, John. Well, you have yourself a great rest of your day. We look forward to meeting you tomorrow at 5.

Perfect. bye.

Hi,

Mr. McDonald.

Oh, hey, Mr. McDonald. Uh, my name is Brian. I was just reaching out because I see you had spoken with a team member of mine last week in regards to the new energy program. How's your day going? remember no worries.

You You You

Well don't don't, don't don't OK, OK, OK,, it was just a brief conversation they had advised you about the rate increases that were going on this year and I believe you had advised them you were paying above $120 for your electricity. Is, is that correct?

Oh, why you're paying 40 to $500 for your electricity?

Oh wow Oh yeah, you're definitely paying a high bill and is that more like in the peak of summer time or does it also stay around that in the winter time.

peak

of

summer

Oh, I see. Gotcha. And, and would you say like in the wintertime it tends to go down maybe another 50 or 100.

Gotcha. OK. Well, the reason we were reaching out is just because there is this new government endorsed solar program where you no longer need to come out of pocket to get the solar installed. It was just designed to help homeowners save on their power bill as long as they can qualify for it.

I just that don't make sense, Mr. Ridone? Got you. And my job was just to verify a few details to see if you could be a good fit for this program. And if you were, we could just find a better time and date so that an energy consultant can actually go out to break it all down for you in detail. They'll answer any questions you have and show you exactly what you

can be saving.

you

are

I

see

Yeah, we can definitely do that, Mr. McDonald's. Uh, before you let me

go

I'm sorry,

what was that?

It's L.

Oh, I'm sorry about that. I see that he, he, uh, I'll make sure to change that for you, Al. um, you did mention that you were getting a, a new roof replaced and you were already looking to get it installed, is that correct?

Oh, I see, got you. So you're, you already got like the quote and everything and you're already looking into it?

Got you. OK, well, I, I was just gonna let you know. I was just because with this new government indoor solar program, as long as your property and yourself can actually qualify, it can help you bundle in a brand new roof, as well as the panels with nothing coming out of your pocket. It really just depends on if you can't qualify and that is something that the consultant can actually go more in detail for you.

OK, got you. You would want that? You'd be interested in this salad?

Got you. OK, no worries. Well, we can go ahead and do that for you, Al, and just to, just to clarify a little bit more on that, you no longer need to come out of pocket for it, right? So you're not gonna have to come out of pot no down payment, no loans, no liens on the property, right? It's really just designed to help you cut down on that bill and uh you did mention you were paying around 400 to $500 for your electricity. So I, I wanna set the expectation, right? So with homeowners that we have helped to get a new roof as well as the panels. The bill usually stays around 200 to 250. It's in that range, but keep in mind it does help them get a new roof installed as well as the panels with nothing coming out of their pocket.

OK Awesome. Now, and just to confirm you, you could be a good fit for this program. Uh, you are the homeowners you on 4136

Joueta Avenue. OK, awesome. And is there anyone else on Tidal with you out like maybe a spouse or a family member?

Oh, I see. I'm very sorry to hear that, Al. OK, awesome, and as for the property here, uh, did you know if there was any trees on it that created shading over the roof?

No? OK. And uh. As for the condition of your roof, you did mention that you were looking to get that replaced. OK. And that's something

that the

OK. Gotcha. OK. And that's something the energy consulting can actually break down more into detail for you. And

uh just to confirm, since this program, it is government endorsed. Uh, you do need to have a good standing credit score of 650 or higher. Uh, do you think you'd meet that, oh?

You'd, OK, awesome and and just to confirm, you don't already happen to have a solar system installed, correct?

No? OK, awesome. Well, I it does seem like you could be a good fit for this program. The next step is really just to find that better time and date. Uh, would you say you were more available like in the mornings or in the afternoons?

In different sky

show, OK

OK, awesome. Well, I, I am looking here on the calendar. I do see some availability on Wednesday in the morning. What a morning time work out better for you?

Uh, correct.

OK, awesome so I do see here some availability. I do see 100 a.m. on a Wednesday. Would 10 a.m. work for you Al?

Usually it does take between 30 to 45 minutes, but

if you

do have a couple questions it can extend just a bit more, but it's usually between that range.

OK, awesome, uh, and just one last thing, do you get your utility bill in the mail or do you get that online?

OK, awesome. Well, what I'll do for you, Al, is I'll send you a text shortly just confirming the time and date of this consultation. If what you can do is just have that utility bill present for that consultation. It's uh very important so we can go ahead and calculate your annual usage and show you

exactly what you can be saving. OK, awesome. Now, and just to confirm because we do work as a first come, first serve. Uh, would there be any reason why you wouldn't be able to meet on Wednesday at 10:00 a.m.?

for your time.

Uh, that'll be in 2 days. So today's Monday.

Got you.

So it'll be in 2 days on Wednesday.

Of

course. Well, thank you so much for your time now. Bye-bye.

Heyva

Hi, how's it going? This is Martha. I hope I didn't catch you at a bad time. It's just that we have, we had talked about last week It was regarding um a notice that was sent to you. It was regarding changes to the structure of your electric bill. And then I told you if you guys are paying over $120 a month for electricity on a monthly basis. There's this uh government endorsed program that you might qualify for that could help you reduce your bills by up to 40%. And then you ask me to call you back at a different timing, but when I did, it just seemed to me that you weren't able to get to the phone, so, are you available by now?

OK. Well, again, so, uh, basically, so by the time we talked, uh, I told you that there's this government endorsed program that can help you reduce your electric billing by up to 40%, and not only that, but it helps you avoid being affected by the sort of rate increases that could happen by the near future. And that of my only job is just to make sure if you could be a great fit for this program. You mind if I ask you like 4 or 5 questions just to see if uh you and your household could, could get approved for this program.

Right, so what is required for the program? Like, what is required from you?

Right, so the qualifications is uh first you have to be paying over $120 a month on an average basis and you have to maintain a decent credit score of 660 or more, since it's a government endorsed program. Uh, we also need to maintain um uh, like there's no trees that could be blocking the sunlight from the roof. And also you need to maintain a steady roof. By that means that there's um no leakings, no holes, no damages, nothing. And you have to be owning the property that's in um 175,130 La Bonita Way. So what do you think

that you

need all?

Oh yeah, it's actually a solar program. I mean, it's quite different than all the programs that you probably looked into. or maybe read into, uh, cause it's just specified for homeowners who don't wanna take a loan for them to get the system installed. So, what I mean by that, if you were able to get you to qualify, you're just purchasing for power at a cheaper rate. Like you're just buying electricity at a cheaper rate. Is that confusion

Right, it's a solar program. I mean, it's a government indoor solar program, but it's really different environment than all the programs we looked into cause it's just like specified for homeowners would never want to take a loan for them to get the assistance, so you're not paying for the installation. You're not paying for the equipment of the solar or anything. You're only paying for the bill that comes from the solar itself. And

gonna

it's not a lien, no, there's no lien to the property. It's just

it's uh sort of a kind of a lease, but it's, it's just like way different than the lease itself, cause you're not paying for two things. You're not paying for the least and the bill. No, we're just letting you pay for one thing, which is the bill itself. So we're just swapping the electric bill that you're paying right now for your electric company to a cheaper solar bill, and you're not paying at least every month for the solar. Does that make sense

Does solar what? Sorry?

Yes, I can hear you. You said something. I couldn't hear that.

You hit so you're not interested?

Oh yeah,

so, uh, my company is Local Energy Partners, and we work with multiple solar companies, not just one, and it actually just depends, like, which solar company that you're gonna be with, it depends on your area and a lot of things your household, your roof. So we just connect you with the best solar company that's gonna provide you with the best quality of solar based off your environment, like where your party is based on your area too, which is we're picking the closest solar company to you, OK? And these are a lot of things, so this is something that I, I couldn't really tell right now over the call, but this is something that my expert, which is uh my local energy consultant can actually go over with you. You could just tell you the details of the program from A to Z, Answer any questions that you might have, um, get you the estimate of how much exactly you're gonna be seeing out of savings. and get you the exact solar company that you're gonna be with, right? But before I get to pass you to him. I just wanted to make sure that you could be a great fit for this program. Like before anything happens, right? So, based off the questions that I asked you about um earlier, like, the ownership, um, your electric bill, if it's over 120. If there's any trees that are blocking the sunlight, um, if the roof is in a good space and all of that, would you think that you maintain those qualifications?

OK, and I asked you like, uh, since it's a government indoors program, you have to maintain a decent credit score of 660 or more. Would you maintain that one too?

OK. Well, yeah, so far, we're all good for this program. So, um, my job is just to get you like a local energy consultant for like a 30 minute um assessment just to see if we can get you approved. But like, uh, Byron, would you prefer mornings or afternoon

Like, are you more typically

of a morning

person? Are you more of like an abstinent.

Can you give me a minute so I can check uh our schedule so I can see what days.

All righty OK. So today's, uh, I think today is Tuesday, right? So, checking here for Tuesday, no, not Tuesday, I'm sorry. Um, for Wednesday. we have um

Friday. OK Um, so Friday is basically 17th. So for Friday, I think we're available by the morning, like from 9

to

12:30. Would there like a specific uh date from 9 to 12:30 work out for you?

12 p.m. Can we make it 11:30 just to be in more of a safe zone. 11:30 OK,

OK, I got your schedule here, Baram for 11:30. By this Friday, which is the 17th of July. Uh, now, do you typically get your bills, uh, in the mail or do you get them online?

OK, perfect. So if you could please like send that over in a text that you will receive uh after this call. I'll be just sending you a text to confirm everything. They can have it in the back of your mind. So if you could send the 3rd page of your utility bill, the one that has the bar graph and everything. The energy consultant will need it to prepare, prepare like an energy savings for you. Um, you know, so we can just make it easier, OK?

no problem, but please, please just have it ready for the consultation. So when they pass by

you

like,

yeah, you can call me back on this number. I think it's present to you on the screen. The one that starts with 818.

Yeah, I'll call you back in the morning of Friday. Like I think I could call you by 10? Would that work for you? OK.

Of

course

Of course, yeah, OK, I'll I'll give you a call back by Friday 10 a.m. Actually, I'm gonna send you a text right now too. If you could like thumb up or maybe give a reaction so that way I could know if it actually like lend it to you, OK? All right.

All right.

I'll, I'll,

do both. I'll text you and I'll call you, don't

worry. OK, well,

thank you so much for your time,

Barra, OK? I do hope you have a nice

one.

Mm bye-bye

Hey, Matthew. How's

going, Matthew? it it My name is Adam. I'm calling because you spoke with a team member of mine yesterday. It was in regards to the new energy program. How's your day going?

Good, uh, when you spoke with my team member, they advised that you were paying over $70 or $80. Is that about right? OK, well, my job is really simple. My job is just to ask you a couple quick questions to see if you're a good fit for this program. That way we can help you reduce the cost of your power bill. Um, is it OK if I ask you a couple of questions?

Sure. I mean, as far as your utility provider, is it with REA?

Yeah, so you, you are actually able to as long as your utility provider is an REA, but you mentioned you're

with Kenelik.

Awesome. Is there anyone else on title with you, like a spouse or family member?

Great. Uh, as far as like the, the exposure to the, to the sunlight on the, on the roof itself. Is there like any trees covering it or anything like that?

Awesome. As far as like the actual condition of the roof, would you say you get a, like a, like any leaks on it at all or any damages you're aware of?

OK, great. Now, obviously read the main qualification is since it's government endorsed, they just want to make sure you have a standing credit score of above 660. Do you feel like you'd meet that requirement?

OK, if you don't mind me asking, are, are you typically like on time with all your payments, right? Like you don't really

Perfect then. OK, then that shouldn't necessarily be an issue. Um, based on the information you gave me, uh, it looks like potentially could be a good fit for this program. The next step for us is really simple. It's just about finding a better date and time where we can have what's called a 30-minute and home consultation and assessment, what it consists of is we'll show you a free savings report. We'll answer any questions you have, and then ultimately see if you can get approved to help you lower that bill. Typically, for on a different day, for about 30 minutes are usually more free in like the morning times or afternoon times

Yeah, great. Yeah. So the, the way that it works is there is no upfront cost to it. Essentially what it is is it's exactly what you're doing with Penallik. The only difference is, is instead of you paying them at a higher cost, your bill's gonna be eliminated and swapped out for a cheaper monthly bill. These are things that will break down to you more into detail.

Yeah, so typically as far as savings, it's up to about 40% cheaper. But that would be

fixed. So the goal here, right, is to help you eliminate that bill. That way you don't have to worry about any other raising rates, whether it's in the wintertime or in the summer. But I mean, I know you mentioned typically it's, it's always depending on the time. If you had about 30 to 45 minutes of time, would you say that sometime maybe after like a 2 o'clock?

worries

Would make, yeah.

What I'm seeing here is, so we work from 9 a.m. all the way to 7:00 p.m. would maybe Thursday work for you, maybe around that 2 o'clock time.

OK, awesome. The only thing, right, we would need present is the, the power bill. Do you do that one online or by mail?

OK. As long as you can have that present, that won't be an issue. Uh, that's how we'll be able to conduct the savings report. Ultimately, uh, the next step for me, I actually have to send you a confirmation text letting you know it's scheduled for that time. If you can do me the kind favor of just giving me a like or a thumbs up on it. That way you know you received it, that would be great.

you,

yeah. So, on your phone, you can expect a text within the next 5 to 10 minutes. You can give me just a liker on it or a thumbs up. That way I know you acknowledge it, that'll be perfect.

OK. Awesome. All right. No

worries then. Absolutely. We look forward to meeting with you then and have yourself a great rest of the day. Yes,

sir

Oh yeah. Hello, Cynthia

Uh, hi, how's it going, Cynthia? It's Brian. I'm not sure if you remember me. We spoke yesterday. It was about the solar program

that is

like

Yeah, I was reaching out. I know you wanted me to reach out today at 11.

That way we can just, you know, continue speaking about how the newer program works.

Mhm. Yes, with the newer program, it is completely new and different. I like how solar was before, right, you no longer need to take out like a huge loan anymore or put a down payment. Uh, the newer programs were just designed to help you swap out your current bill just for a cheaper and fixed solar bill, right, as long as you guys were able to qualify. and that makes sense

yeah, yeah, my job was really simple, Cynthia. It was really just to verify those few little details. It was just to see if you guys could be a good fit for the program because not all homeowners are. Uh, but if you are, then that's when we could just find a better time and date to just go over all the details with you. You know, does that sound good?

Yeah, correct. So my job was just to see if you guys were a good fit and then what we do is we help you find a better time and date, right? Not today, but at a later time when we can have the consultant stop by. That way he could just sit down with you, answer any questions that you might have about the program and then, you know, hope you see if you can get approved.

Yeah, that's a great question, Cynthia. So it works essentially similar to like a lease, right, but with the lease

you're essentially leasing out the equipment with the newer programs you wouldn't be, you know, leasing the equipment. All you'd be doing is just paying for the power that the panels are producing, right? So it's really just helping you pay for a cheaper energy bill than what you're currently paying now. Does that kind of make a little more sense?

Yeah, absolutely, Cynthia. So the new program, it's like a lease, it's called a PPA. It's short for the power purchase agreement. The way it works is you're no longer you're gonna come out of pocket to get that solar installed, so you don't have to worry about paying for the installation. There's no loans or down payment. It's just helping you swap out to a cheaper solar bill which you're currently paying now. Right? So you're just paying for cheaper energy.

Mhm. Gotcha. And that's why we have consultants out there, right? Because there are different programs that are available, right? That's why the consultant goes over for you to show you all the different programs are available so that you get a full understanding of how it all works. Does that all make sense, Cynthia

Perfect. And I, I just wanted to confirm you, you were the homeowner there on the 28304, a Trail

Rider's drive crypt?

You were OK. And was there anyone else on Tidal there with you, like maybe a spouse or a family member?

No, just yourself? OK. Perfect. And as far as your property there, do you know if there's any like trees on it that are creating shading over the roof. Uh no big trees, OK, perfect. Uh, I mean, as far as the condition of the roof, do you know if there's any like holes on that or any leaks or uh would you say it's like in pretty good condition?

Oh, it's a new, OK, perfect.

Then, not an issue at all. Got it. OK. Well, since the programs, they are government endorsed. The main qualification, it's just to have a good standing credit score above 670. Uh, do you feel like

you need that?

You do?

OK. Awesome. And I know it's a silly question, but there wasn't any existing solar on the property there, correct?

OK. Well, it definitely does seem like you could be a good fit for the program, Cynthia. Uh, the next step was just helping you find that better time indeed that way we can have that consultant stop by for just a quick 30 to 45 minutes. That way he could just go ahead and break the program down and help you see if you can get approved. Right when it

came down to your availability, were you more available like in the mornings or maybe afternoons?

Depends

on the day

Got it. And as far as like weekdays, are you more available like in the mornings or maybe afternoons?

Mhm. Go ahead

Because I

do see here in Ran Rancho Palo Verez. I do see we have consultants in the area until the end of this weekend. Uh I'm not sure if you might have some time this week or maybe this weekend.

Usually it takes between 30 to 45 minutes. If you have a couple more questions, it could extend just to like about an hour, but that's usually around the time frame.

This

Were you thinking like maybe like a 9 or maybe a 100 a.m.?

At 9? OK.

Let me double check. I do see we do have Saturday at 9 if that works out for you.

in the mail or did you get that online?

Online,

OK. What, what I'm gonna do

for you, I, I'm just gonna send you a little text right now just so that you know it's set for this Saturday,

if what you can do is just take a picture of the 3rd page of your of your utility bill. Uh, we just need the bar graph. That's what we use to calculate your annual usage, and it helps to create that savings report for you. OK OK, perfect. If you

have any trouble like sending it over, it's just as long as you can have

it there present, that'll be great.

perfect then Cynthia, and then I always like to confirm because we work as a first come, first serve. Uh, since you're taking that time, another homeowner can't take advantage of it. I just wanted to make sure that was the best time for you?

It

perfect, then Cynthia, well, I'll send you that text right now letting you know it's set for this Saturday at 9, and if you could do me the favor,

maybe leaving me like a like on a message or a thumbs up just so that I know you received it, that'll be great. OK, perfect then, Cynthia. Well, it was a pleasure speaking with you and we look forward to seeing you this Saturday.

Of

course. Thank you for your time

Bye-bye.

Hi Ms. Was.

Hi Ms. Foss, uh, it's Adam. Uh, just giving you a quick call, just wanted to confirm I know that I had set up a tentative time for you for this upcoming Thursday at 10. Just wanted to make sure that that's still uh works for you.

Uh, correct. So, it was the property on, just to reconfirm, it was a property on Pace Rosetta.

Oh, no, no, it's uh, it's for, um, it's for Thursday at 10.

Oh no, no, no, no, no, no, we're, we're not desert fire.

We're with Local Energy Partners.

yeah, I had spoke with you Friday, um, so I

know that we had tried putting it for Thursday at 10. I just wanted to reach out just to confirm that that works for you.

Well, let me see here cause I, I, obviously, right, I wanna make sure that we, we can get you in at the right time. Typically, it takes up to 45 minutes. Um, if you are able to send the bill prior, that can actually

help you save, save you some time.

So right now, I'll send you the text, that's actually where you can send the bill. Um, that way

we can draw up the, the report prior and then just come by prepared, um, and I just wanted to reconfirm the address. So it was on 2246 Passel Rosetta, correct?

Perfect. OK. So then right now, you can expect the text maybe within the next 10 minutes or so. And then, uh, right there is where you can send the bar graph portion of the bill.

Let me see here. Uh, let me double check just cause hm, let me see. As far as availability goes for Thursday. Let me check I do see that we have like a 9 o'clock, but would you say that you're occupied by 10?

So, so, cause I,

so no, so I, I was just curious, like as far as the availability goes, would you say that you would have to be, uh, like out by 10 o'clock?

I, I

appreciate

OK, so

Thursday's fine. OK, so then what I could do is I can pencil you down for Thursday at 9.

Awesome. OK, so I'll go ahead and uh I'll be sending you a text shortly and then uh that's where you can send the bill.

Bye-bye.